1997 ford f-150. Consumer writes in regards to recall repair *tgw the consumer stated the dealer should cover the cost of the new tank and labor.
1997 Ford F-150 fuel system complaints
Page 3 of 9: complaints 41 to 70 of 246, newest first, as owners wrote them.
Tl* the contact owns a 1997 ford f150. The contact stated that when she attempted to refuel the vehicle, fuel would leak out onto the ground. Neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. The current and the failure mileages were 168,000. The VIN was unavailable.
Tl* the contact owns a 1997 ford f-150. The vehicle was included in the recall associated with the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and was repaired. After the repair, the contact noticed that fuel was leaking near the rear strap of the fuel tank. The vehicle was taken back to the dealer where the technician advised that the fuel tank was not covered under the recall. The contact stated that the corroded straps fractured was what caused the failure and the manufacturer should replace the fuel tank as well. The vehicle was not further repaired. The approximate failure mileage was 113,628.
Tl* the contact owns a 1997 ford f-150. While refueling, the contact noticed fuel leaking from the fuel tank. The contact inspected the vehicle and discovered that the rear fuel tank strap was fractured due to corrosion and approximately one gallon of fuel spilled. The vehicle was taken to the dealer for diagnostic testing where the technician stated that the vehicle was included in the recall under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and would be repaired. After the recall repair, the contact noticed fuel continued to leak from the fuel tank neck. The vehicle was taken back to the dealer but the technician stated that the fuel tank neck was fractured. The technician stated that the fuel tank would have to be replaced but was not covered under the recall. The vehicle was not further repaired. The VIN was not available. The approximate failure mileage was 239,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to an authorized dealer and the contact was informed that the rusted straps also contributed to the corroding of the fuel tank, creating holes in the tank. The contact was also informed that repairs to the fuel tank were not included in the recall. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure and current mileages were 126,000.
Tl* the contact owns a 1997 ford f150. The contact received the federal safety agency recall notice 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and the recall was repaired by the dealer. Approximately two weeks later, the contact noticed that the fuel tank was leaking. The dealer was notified of the failure; however, they did not offer any assistance. The manufacturer was aware of the failure. The vehicle was not repaired. The current and failure mileage was 150,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that after receiving notification of the federal safety agency campaign I.d. 11v385000 (fuel system, gasoline:storage:tank assembly:mounting), the vehicle was taken to the dealer for recall repairs. After inspecting the vehicle, the dealer advised that the parts needed for the recall repair were not available. The contact called manufacturer to complain about the dealer not having the parts and the manufacturer advised that the dealer should have the parts readily available. The dealer then stated that the manufacturer had to send the parts in order for the recall to be completed. The manufacturer sent the parts for the recall. The failure mileage was 11,612.
1997 ford f150. Consumer writes in regards to a recall related to straps on gas tank *tgw the consumer stated the fuel tank was leaking due to rust. The consumer stated he shouldn't have to pay to have the tank replaced, since the problem was due to a recall defect.
Tl* the contact owns a 1997 ford f-150. The contact received the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer to be repaired where he was informed that the fuel tank was leaking gasoline which included the one hundred dollars that was placed into the tank the previous day. The dealer advised the contact that the tank needed to be replaced; however, they would not cover the cost since it was not a part of the recall. The manufacturer was not notified nor was the vehicle repaired. The current and failure mileage was 116,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the fuel tank straps were rusted and one broke, causing the fuel tank to detach from the vehicle and split open. The dealer informed the contact that repairs to the fuel tank would not be covered under the federal safety agency campaign id number: 11v385000 (fuel system: gasoline storage: tank assembly: mounting). The vehicle was not repaired. The failure mileage and the current mileage was 150,000. Updated 11/22/11*lj the consumer stated the gas tank fractured at the neck, when the tank fell out and gas began leaking. The consumer had to tie the tank to frame to get the vehicle home safely. Updated 02/03/12
Tl* the contact owns a 1997 ford f150. While driving approximately 15 MPH, a strong gasoline fuel odor emitted inside of the vehicle. The contact noticed a rapid decrease in the fuel level displayed on the fuel gauge. There was a recall related to the recall defect under the federal safety agency campaign 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The vehicle was towed to an authorized dealer for the recall repair. The fuel tank was damaged as a result to corrosion and the dealer stated the owner would be responsible for the repair expense. The manufacturer was notified of the problem. The approximate failure mileage was 162,000.
Tl* the contact owns a 1997 ford f-150. The contact stated after receiving a recall in regards to the federal safety agency campaign id number 11v385000(fuel system, gasoline:storage:tank assembly:mounting), the vehicle was repaired. She noticed that there was a leak coming from the vehicle along with a strong odor after the recall repair was performed. The vehicle was taken to the dealer who advised her that there was a leak in the fuel tank where the old straps were removed. The manufacturer was contacted and offered no assistance. The vehicle was not repaired. The failure and current mileage was approximately 90,000. The VIN was unavailable.
Tl* the contact owns a 1997 ford f150. The contact stated that the fuel straps fractured, causing the fuel tank to detach from the vehicle, damaging the filler neck. The vehicle was taken to the dealer who repaired the fuel straps under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting), but the dealer advised that the fuel tank and filler neck were not included in the recall repair and would be at the owner's expense. The manufacturer was notified of the failure who advised the contact to keep the receipts for the repairs at his expense and offered no further assistance. The failure mileage was 244,000.
Tl* the contact owns a 1997 ford f-150. While parked, the contact noticed that the front fuel tank strap was detached from the fuel tank. The vehicle was taken to the dealer for diagnostics. The technicians stated the front fuel tank strap had fractured due to corrosion and the rear strap was severally corroded and would have to be replaced. The vehicle was repaired. There was a recall under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) that could have been related to the failure. The manufacturer was made aware of the failure and advised that the VIN was not included in the recall. The approximate failure mileage was 54,782. Updated 11/17/11 *bf updated 11/30/11
Tl* the contact owns a 1997 ford f150. The contact stated while driving 25 MPH, the fuel tank straps fractured, causing the fuel tank to detach from the vehicle. The vehicle was towed to the dealer who refused to repair the vehicle due to rust. The manufacturer was made aware of the failure. No repairs were performed. The current and failure mileages were 126,000.
Tl* the contact owns a 1997 ford f-150. The contact was driving approximately 25 MPH when a loud noise was heard from under the vehicle. The contact then discovered that the fuel tank had detached from the vehicle and spilled one half gallon of fuel. The vehicle was towed to the dealer who advised him that the tank was severely rusted and that the straps were fractured and corroded as well. The manufacturer was contacted and they advised him that they would not repair the vehicle under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) because the fuel tank was entirely too corroded to repair. The failure mileage was approximately 122,000. Updated 03/07/12
Tl* the contact owns a 1997 ford f-150. The contact received notification of the federal safety agency campaign id number: 1v385000(fuel system, gasoline:storage:tank assembly:mounting). Prior to the contact receiving the notice, he had already performed the recall remedy because he had encountered the failure. The failure also caused damage to the fuel tank vent. After discussing the failure with the manufacturer, they agreed to reimburse him for the cost of repairs to the straps but not for the vent. The vehicle was not further repaired. The failure mileage was approximately 170,000.
Tl* the contact owns a 1997 ford f150. The contact stated that the fuel tank was leaking. The vehicle was taken to the dealer for repairing to the fuel tank straps under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) but not for the fuel tank itself. The manufacturer was notified of the failure who advised that the dealer only repair the fuel tank straps and not the fuel tank. The failure mileage was 149,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the fuel inlet pipe was leaking fuel at the frame near the fuel tank straps. The contact referenced the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) but was advised by the dealer that only the fuel tank straps would be replaced under the recall, not the inlet pipe. The manufacturer was notified who confirmed that they would only cover the fuel tank strap repair and offered no further the consumer stated the recall does not cover and related problems beyond the catastrophic loss of the fuel tank. The consumer first noticed a leak when filling the vehicle with fuel. He found that the rear tank strap had rusted apart and that a portion of it was missing. The rear strap is located very close to the filler tube area and the filler tube contacted the frame. Updated 10/21/11
Tl* the contact owns a 1997 ford f-150. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer refused to repair the defect because the cross member was rusted, causing the fuel tank to hang abnormally. The dealer and manufacturer denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure and current mileage was 245,492.
Fuel tank strap mount rusted and caused the strap to come through the mount. The fuel tank was hanging by the front strap. Took it to the ford dealership for the recall and was informed only the straps were recalled. Truck is still at the ford dealership waiting for the recall to be done. This could result in the same outcome as a strap breaking.
Tl* the contact owns a 1997 ford f-150. The contact stated that after the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer advised that they were unable to perform the recall repairs due to the frame exhibiting excessive rust. The contact called the manufacturer and filed a complaint. The contact believed that the rust was due to a manufacturing defect. The failure mileage was 246,000. The VIN was not available.
Tl* the contact owns a 1997 ford f-150. While driving approximately 40 MPH, the contact heard a loud banging noise outside of the vehicle. The contact drove to the side of the road and noticed one of the fuel tank straps was completely corroded. The fuel tank leaked a substantial amount of fuel and in order to resume in operation both of the fuel tank straps were secured temporarily with rope. Most recently, the vehicle was repaired under the federal safety agency campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The contact was displeased with the recall repairs because it failed to include the replacement of the fuel tank. The manufacturer was notified of the problem. The approximate failure mileage was 110,000.
Tl* the contact owns a 1997 ford f-150. The contact made a previous repair to the rusted fuel tank straps. After the vehicle sat idle for two weeks, the contact noticed fuel leaking from under the vehicle. The manufacturer was contacted and advised the contact to call the dealer to have them repair the vehicle. The vehicle was not taken to the dealer for repairs. The failure mileage was 87,000.
Tl* the contact owns a 1997 ford f-150. While refueling the vehicle the contact noticed a fuel leak. The vehicle was taken to a dealer for diagnostics where the technician stated that the fuel tank strap was fractured and the vehicle was leaking fuel. The dealer refused to repair the vehicle because the vehicle had a skid plate. The vehicle was not repaired. The approximate failure mileage was 325,000.
While fueling my truck I noticed the smell of gasoline, after stepping back and examining the situation, I found that I was leaking gas onto the ground, I took my truck to a local mechanic that found the problem to be a rusted out filler tube, had that replaced and then again went to get gas, again, I had gas leaking to the ground, thinking it may have been an issue with the gas tank straps, that I found to have been recalled, I had those checked, one strap in fact was gone, but since having a skid plate was told no further action to be taken at this time, also while inspecting the straps I was told that I had two leaks on my gas tank, one on top and one at a pinch-weld, at that time I asked that I cant even have my tank replaced because ford has no straps available to replace the new tank with. I am curious as to why this fuel storage system is having such a problem with the components rusting as badly as they are? If there is a problem with the materials used for the straps on the gas tanks, can there be also a problem with the materials to the rest of the fuel system?
Tl* the contact owns a 1997 ford f-250 sd. The contact stated the front fuel tank was leaking due to corrosion. The vehicle was taken to the dealer who confirmed that the vehicle was not included in the federal safety agency campaign id number: 11v385000 fuel system, gasoline:storage:tank assembly:mounting. The vehicle was not repaired. The failure mileage was 170,00 and the current mileage was 182,000.
Tl* the contact owns a 1997 ford f-150 4x4. The contact stated that gasoline was spilling from the top of the fuel tank. The vehicle was taken to a mechanic for the failure but they were unable to locate where the fuel was spilling from. The contact referenced the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) and stated that the fuel tank should also be included in the recall. The contact stated that the fuel tank was leaking due to rust on the fuel tank straps that spread to the tank. The contact believed that the leak was coming from the filler neck but it had not been confirmed by the dealer or a mechanic. The failure mileage was 158,000.
Tl* the contact owns a 1997 ford f-150. The contact stated that the straps which held the fuel tank in place broke. The vehicle was taken to an authorized dealer where the contact was informed that the corrosion of the straps LED to a fuel leak. The dealer also informed the contact that the manufacturer would not repair the fuel tank even though it was caused by the corrosion of the straps. The contact stated that the manufacturer informed her that the vehicle was included in the recall associated with the federal safety agency recall campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The failure mileage was unknown and the current mileage was 140,000.
I was driving home and heard a loud noise like something dropped or fell. I thought that it might be my exhaust. I was about a 1/2 mile away from home and continued on. I tried to put my truck in the garage and it wouldn't go in, still thinking that it my exhaust, I got out of my truck and discovered that the gas tank had fallen. I then had it towed to our repair garage and they said that the straps had rusted completely off and that the tank had a small leak in it.
VIN decoder
See the problems and recalls for an exact car
Buying a used 1997 Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history