While driving, the vehicle lost power completely so power steering was non-functional. Was able, with much difficulty, to guide the vehicle off of busy road and on to side street. Darn lucky I wasn't involved in accident. Had vehicle towed to crossroads ford in cary, n.c. Here is word for word what the mechanic wrote. "vehicle towed in. Customer states vehicle turns over but won't start. Check and advise. "could not duplicate concern. Ran oasis. No codes. Read past hotline reports for bad pin fit for fuse 27 in under hood fuse panel. Tried to relocate to different location. Wire terminal damaged during removal. Installed inline fuse holder to fuel pump wire. Installed 20 amp fuse. Test drove and no problems at this time." so basically, this was a flaw in manufacture regarding pin fit for fuse 27 that caused vehicle to cease power while driving and endangered passengers. I called ford service at 800‑392‑3673 and case was opened. Case # [xxx]. Customer service rep at crossroads ford was [xxx] and mechanic was [xxx] . I spoke with service manager [xxx] and he was made aware of situation and I'm waiting for his reply as to if there will be compensation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2010 Ford F-150 fuel system complaints
Page 3 of 3: complaints 41 to 58 of 58, newest first, as owners wrote them.
While driving for the first time on the day of the incident I had traveled about 3 miles when I heard a tone and saw the check engine light come on. I immediately applied the brakes as I was approaching a red light and as the truck slowed I saw a low oil pressure warning come up on the digital message center and the engine stalled. I lost brake pressure and nearly ran the red light. I turned the ignition off and restarted the truck. I drove to the dealer immediately (southwest ford of greenville, tx) they troubleshoot the problem down to a faulty fuel purge valve. This caused a secondary issue due to an excess vacuum build up in the tank. The tank was deformed destroying the fuel pump and fuel qty sending unit. The repair cost was about 1200 dollars. The dealership was excellent at giving me the detailed information, and they paid for my rental.
While driving my 2010 ford f150 we come to a stop and go to take off . The truck stalls out ... It may do this two to three times ... 2yrs ago I had the same problem , I took the truck to ford dealer they replace a part on the fuel area ... No engine light comes .. This is the only yr that was made that does not have a gas cap . May be the problem but I'm not the expert....this could be dangerous and safety issue in driving my 2010 ford f150 stx the problem need to be fixed .. My truck is at the ford dealer as we speak the stalling need to be resolved.... Thanks for your time ...
Platinum edition purchased in jan 2011. Issue: cap less gas door stays unhinged and will not close. Notes: happened after a trip. Door was open, retract device inside of frame no longer provides tension need to keep gas door closed. 1. Resulting to taping door closed to prevent further damaged to the truck, other than tape damage to the paint. 2. Would like to know: a. Risk of ignition now that gas door does not stay closed. Important being truck is not equipped with gas cap. B. Risk of ignition due to external combustible source or ignition source such as but not limited to; cigarettes, sparks, electric, temperature etc. 3. Need or direction for myself or other drivers to update insurance, etc. For coverage and liability to others this defect could produce. 4. Other considerations not mentioned in this statement. Overall complaint is that due to the nature of the item in question, and the vast amount of other users both here and at other noted sites and forums, a fix needs to be issued or info needs to be provided by ford or the federal safety agency or ntsb so driver can know the facts on the safety issue involved or lack of. Ntf
I purchased my ford f-150 new in august 2010. I noticed in september 2013, my fuel filler door was not closing, and after further inspection I noticed an inner mechanism, that allows the door to remain closed, was broken and no longer kept the door closed. This plastic door costs approximately $75.00 to replace, significantly more if the dealer installs it. The frustrating thing is my son-in-law, as well as my brother both own late model ford f-150's, and both have had the same problem. Ford (through their dealerships) hasn't felt the need to make good on an obvious workmanship issue, so the consumer is left to replace this door every 3 years or so. I should also note that having the door completely secure and closed is important to keep water and other debris out of the fuel tank, as the fuel tank on the late model f-150's does not have a fuel cap. We haven't heard of any recalls, or plans for one, but hopefully you've heard enough complaints that something can be done. Thank you.
My 2010 ford f150 has approx. 30,4xx miles on it and has been maintained perfectly. In a brief summary, going in to work early (5am) potentially saved me from having a wreck to due a faulty throttle body. Upon accelerating from a red light, my truck entered into a "limp home" mode (mechanic wrench icon appeared) and began to incorrectly regulate my rpms. This caused my vehicle to become nearly stranded as I was moving no faster than 10mph in a 50mph zone. I was luckily only 1/8th of a mile from work and was able to get off the street. Upon leaving work, my truck was acting fine with no warning lights (not even the mechanic wrench). I then proceeded to drive it to an auto parts supplier to have a free diagnostic performed. No codes were saved or showed up. However, while driving back home, it again acted up and entered a limp mode. This time both "check engine" and "mechanic wrench" lights were on. I took my truck to the nearest dealer who then diagnose the problem as a faulty throttle body. I am quoted $881 to perform the replacement of a ~$150 part...since it is a 2010, it is out of the 3yr/36,000 bumper to bumper and ford doesn't consider the throttle body part of the drive train warranty (ford will cover the intake manifold though, a chunk of plastic that won't break)... Ford has apparently had problems w/ their drive-by-wire throttle bodies, as seen through their "consumer satisfaction program 13n03" recall. This incident should definitely be investigated as I have taken proper care of my truck (that has 30,400 miles) and I am stranded in a road, often traveled by 18 wheelers, going 10mph. I am not confident in my ford truck.
2010 f-150 supercrew - lariat 5.4l. Capless fuel filler - check engine light comes on + message center displays 'check fuel fill inlet'. Check engine light diagnosed as 'low level leak evap system'. Called ford about a recall on the capless fuel fill that appears to affect many other vehicles; gave them my VIN and they replied 'there is no recall on your VIN'. Asked if they had issues w/ the capless fuel system and they would not respond. Also smell gas fumes when I first enter the garage area in the morning after parking the truck overnight w/ garage door closed.
I have 2010 ford f150 fx4. I have 36000 miles on it and am the original. Bought it new from dealership. Today I was towing my horse trailer with 2 horses in it and came through the residential area near the barn. Speed limit is 30 miles an hour and I was doing 25 and was actually braking to slow it down to 20. I heard a weird engine noise and suddenly the truck surged and took off. We hit almost 50 miles an hour in this residential 2 lane road in a matter of seconds and I was standing on the brakes with both feet. My friend in the truck was downshifting (automatic) for me in an attempt to slow engine down. We managed to get it to 2nd and with me standing on brakes we were able to keep it at 40 MPH. Neutral had no effect and rpms way too high for first gear-every time I slightly lifted my foot of the brakes slightly, we surged to 50 and the truck kept trying to go faster. Nothing we tried could get it to stop, slow or return to normal. We tried neutral and nothing happened. It was not the floor mat or the tow feature. Did not have speed control on. Scariest ride of my life and with two horses behind me. I was prepared to hit a tree or rock wall as we were running out of road. I was terrified of jack knifing. We finally hit an incline for a hill and we slammed it into neutral again,pulled the emergency brake and shut off the engine when we got to the top. Think my brakes completely burned out and smoke was coming from my engine. Numerous people that we had terrified pulled over with us once we got the runaway truck stopped. Called tow truck and had towed to dealership and will see what they say tomorrow. I shudder to think what could have happened had someone pulled onto the road in front of us or a deer stepped out. I am terrified of this truck now.
2010 ford f-150. Consumer writes in regards to a complaint with vehicle dealership . *smd the consumer stated in january 2012, he started to hear an incessant high pitched squeaking noise coming from the rear driver's side of the vehicle. The dealer informed the consumer the squeaking noise was coming from the tailgate latch assembly on the driver's side. The dealer stated they lubricated both sides and was road tested and the noise was gone. The service rep, then gave the consumer a tube of silicone that was used primarily for brake components and informed the consumer, if the noise returned, lubricate the tailgate latch. For awhile, there was no noise coming from the vehicle. Approximately two weeks later, the noise had returned. The consumer went to another dealer, to have the vehicle inspected. The dealer informed the consumer, that the previous dealer provided him with the wrong type of lubricant and the dealer reassured him the problem had been resolved. However, two months later, the noise had returned again. The consumer returned to the dealer again, where they chose to lubricate the tailgate latch assembly for the third time. The consumer stated he had other issues with the vehicle that were corrected, such as the right rear shock, the transmission slip yoke, a loose fuel door and a rattling noise in the driver's side door panel.
As I am pumping gas, there is significant seepage. In some cases, I have to stop half way through because the seepage is so great. During this last incident, I took pictures of the area where the seepage was trickling down and showed to dealership. They were unable to replicate and insisted that it was due to overfilling my tank. I told them seepage occurred throughout the fill up process. This was their second attempt to diagnose the problem. There is an issue with the fuel gauge. One moment I will have 90 miles to empty then within a few miles, I am at 50 miles to empty.
Driving home from work (50 miles each way) started trip with 1/2 tank of gas gauge reported I had around 180 mile to empty. 20 miles later got the warning tone that I was 50 miles from empty. I worked my way over to exit the freeway within four miles as I was exiting computer read zero miles to empty. As I was turning into the gas station truck died. After several tries truck restarted and I got into the station to pump in some gas. I put in five gallons be certain that it was more than enough to get me home. Computer then read 190 miles to empty. Drove the final 25 miles home when I arrived home the computer was reading around 25 miles to empty. I checked the engine compartment and underneath looking for and smelling for fuel leaks. Nothing was found but there was an indentation in the tank behind the forward band holding the tank. I opened the fuel door and while messing around with the cap-less system I heard and felt air rushing into the tank. Local dealer re-flashed the computer per a tsb. Four days truck dies again. Started trip with 159 miles to empty 1/4 tank 18 miles later it is reading 35 miles to empty 5 miles later it died showing 7 miles to empty. I the put 6 gallons of gas in computer reads 24 miles to empty. Back to the ford dealer they call to say that they believe it is the fuel level sensor but want to keep the truck for another day and put some more gas in at my expense. They ordered sensor and had me take truck home till part came in. Return to ford thursday morning to have sender installed later in the day I receive a call saying my fuel pump is bent so service is not covered by warranty they saying that I must have run over something or gone off-road and damaged the pump. In looking at the pump today yes the rods are bent but even the mechanic agreed that there is no visible physical damage to the tank itself.
Tl* the contact owns a 2010 ford f-150 stx super cab. The contact was driving 20 MPH when the vehicle stalled without warning. The contact was able to restart the vehicle and drove to the dealer. The dealer advised that the canister valve needed to be replaced. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 19,000.
Tl*the contact owns a 2010 ford f-150. The contact stated the vehicle was parked on an incline with a tank of fuel. Upon starting the vehicle the fuel gauge displayed a reading of more than tank and the miles until the empty message on the instrument panel increased. The vehicle was taken to an authorized dealer where the contact was informed there was a failure within the slosh sensor. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 4,200.
2010 ford f150 platinum. Been in ford shop twice for transmission disengagement prior to accelerating and after stopping....also between shift-up points under acceleration...shop has reprogrammed trans both times, disengagement upon acceleration now okay, remains on shift-up points as if the trans freewheels for 2-3 seconds...RPM's rev & trans engages with a abrupt "bang"...am taking it back in for third time....causes rear wheels to loose traction on ice and feels like losing control....at 20k miles problems continue.
Tl*the contact owns a 2010 ford f150. While the vehicle was parked on an incline the digital fuel gauge displayed the incorrect amount of fuel in the vehicle. He also stated that when the vehicle was moved to level ground the fuel gauge did not correct itself. He stated that the failure had been ongoing for a couple of months. The vehicle was taken to the dealer who reprogrammed the electrical system. The repair temporarily corrected the failure. The vehicle was not taken back to the dealer for the failure. He called the manufacturer and was advised not to rely on the digital display. The failure mileage was 6,000 and the current mileage was 14,000. Updated 3/2/2011
We have experienced six different instances since december where the engine would completely shut down while in motion. Range of speed at time of incident has been between 5 - 40 MPH. On january 23, 2011, while driving at 40 MPH down a windy hill, the vehicle flashed the wrench light then completely shut down causing a loss of power steering. As a result, I had a near miss of a head on collision with another vehicle in the oncoming lane as the truck I was driving veered into the oncoming traffic because I was unable to immediately regain control. Typically the truck can be put into park then turned back on but not in this case. The latest stall of the engine occurred on february 9, 2011 while making a turn in a grocery store parking lot. The vehicle was towed to a dealer on january 23, 2011 and the dealer indicated that the could not duplicate the problem and the computer reading did not show faulty equipment. In addition, I am experience a problem with the fuel gauge. Even after completely filling up the vehicle, the gauge does not read as full. There are functional problems with this vehicle. As a mother with two children who is the primary driver of the vehicle, I am terrified of the potential for a fatal accident to occur. There are numerous web page/blogs where drivers across the country have described these same issues. Ford needs to do something.
Tl* the contact owns a 2010 ford f-150. The contact stated soon after purchasing the vehicle, there was an overpowering gasoline odor from the vehicle interior. The dealer advised that the fuel rail was defective and would need to be replaced. The vehicle was left in the dealers possession where the contact was awaiting repairs. The VIN was not available. The current and failure mileages were approximately 1,100.
Tl* the contact owns a 2001 ford f150. The contact stated while accelerating from 40 to 50 MPH, there was an abnormal noise and the fuel tank immediately fractured from the vehicle. There was a large gasoline fuel spillage onto the roadway. The vehicle was towed to a local repair facility where the mechanic advised that the straps that held the fuel tank to the vehicle body were corroded and caused the failure. The mechanic replaced the fuel tank, straps, pressure sensor and various clamps needed to hold the new fuel tank in place. The manufacturer advised there was not a recall for the failure and did not provide any assistance. The failure and current mileages were 246,000.
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