Experience hard shifting, loss of power/acceleration, and malfunctioning instrument cluster including speedometer and digital display when accelerating. Scanned error code is P0721. Problem may be related to Customer Satisfaction Program 19N01 (molded lead frame) that has expired for my vehicle which has 193,000 miles. Ford is no longer covering the repair which is a safety hazard for its vehicle owners. Loss of power, inability to accelerate when necessary, and controls that don’t work put me and my passengers at risk. Dealer has confirmed that the problem is most likely due to expired repair but states it is no longer covered by Ford. I do not recall receiving a letter for this problem and I hope Ford will change and decide that customer safety is a concern.
2013 Ford F-150 transmission complaints
Page 15 of 46: complaints 401 to 430 of 1,346, newest first, as owners wrote them.
I was going to work @9:00am @45mph all of sudden the truck shifted in to 1st gear causing a sudden a loud pop and felt like I got hit from the back , I was not hurt but this happened twice since I I own the truck ( I’ve purchased the truck brand new in 2013 . “ just imagine if I was in freeway going high rated speed and this would happen certain I wouldn’t be here to tell about it, so please investigate into this matter it’s a death risk. Thanks
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle independently decelerated however, the RPM level was elevated. Additionally, the check engine warning light was illuminated, and the instrument panel was inoperable. The contact stated that the failure occurred intermittently however, the failure had occurred several times. The vehicle was taken to an independent mechanic and was diagnosed with a failed leadframe module. The contact was informed that the leadframe module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 81,500.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and coming to a stop, the contact attempted to proceed; however, the transmission was stuck in 3rd gear. The contact stated that the service vehicle soon warning light illuminated and the speedometer failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was included in Customer Satisfaction Program: 19M01; however, the age of the vehicle had exceeded the 10-year limitation for a free repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000.
problems with transmission suddenly downshifting or not shifting out of low gear...could possibly cause a accident from the rear...no...no...called dealer was told no recall on my particular vehicle...no warning light as of yet but speed odometer acts crazy
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The service vehicle warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 55,000.
Transmission has stuck in 5th gear multiple times and has suddenly downshifted from 5th to 3rd multiple times and has downshifted from 6th to 5th numerous times, also has started in 5th gear from starting of truck till I unhooked battery and then it went to normal 1st to start. On 2-3 occasions the wrench warning light has come on till I press ok then it may stay on a few seconds then turn off. Putting the safety of my family and others at risk as I travel highways daily. This is all after having to have another transmission in after the recall stating sudden downshift from 3rd to first, that recall caused my transmission to go out with zero help from Bob Moore Oklahoma city. They pointed the blame at me saying it didnt have transmission fluid but the shop that did the swap said it was not low or empty. This happened in 2021, here I am 3 years later wondering if it is going to be another expense I'm going to have to foot. And the recall procedure was preformed by bob moore Oklahoma city
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer and the odometer became inoperable. Additionally, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated after turning off and restarting the vehicle, the vehicle operated as needed; however, the failure later recurred while driving. The vehicle was taken to an unknown dealer, where it was diagnosed with engine and transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.
The truck is unexpectedly downshifting to first exactly as the safety recall states .at this This happened while my son was driving the truck the attached picture shows the errors on the dash at the time and also the speedometer read zero when the truck was in motion. Tooele ford claims the safety recall was completed , however the federal safety agency website states it is an unresolved recall. Tooele ford and ford customer service refused to remedy the situation.
6-speed automatic transmission shift issues. Car shifted from 6 to 1st gear while driving down the highway at over 60mph. Recall 19S07 remediation was completed previously, the reprogramming. Now the issues back and the vehicle randomly shifts to 1st gear while in other gears like 4,5,6 going over 40 mph. The issue occurs randomly and creates a major hazard with the vehicle dramatically slowing down until the car gets back to a proper gear . Ford states that the molded lead frame needs replaced and will cost over $1,100. The prior recall didn't fix the issue just delayed a future driving hazard with a cost to the driver.
Our truck lost power and lights on dash came on with a wrench nothing else was working. Truck was not shifting properly and lost all power. We contacted Ford and they said the truck had a recall for transmission module but it was expired and they would not help us. We were never notified of the recall. In speaking with ford they did not want to help us and told us to contact the better business bureau. I found information on this recall online our truck is a 2013 Ford themselves said it should have been fixed but we had no idea of the problem. [XXX] . Is this not a safety issue that could cause an accident if the truck shifted in first gear while going down the highway at speed? I am blown away by Fords lack of care and assistance with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the RPM was high, and the engine revved loudly. The vehicle lost motive power. The transmission warning light was illuminated. The contact turned off and restarted the vehicle, and the transmission warning light was no longer illuminated. The vehicle was taken to AutoZone, but no diagnostic trouble codes were retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 72,000.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 19V433000 (Power Train) however, the failure recurred while driving at 30 MPH. The contact stated that the transmission unintendedly downshifted to first gear, causing the vehicle to slam forward. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) associated with the VIN, but the warranty had expired. The failure mileage was approximately 115,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull off the road and restart the vehicle and the vehicle drove normally. The contact stated that the failure recurred. The contact took the vehicle to a local mechanic who performed a diagnostic test. The contact informed me that the vehicle might be under recall. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 127,000.
Transmission will downshift into 1st gear or get stuck in 3rd or 5th gear.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. In addition, an abnormal, grinding noise would be emitted from the transmission. As the failure worsened, the contact took the vehicle to a dealer where a transmission flush was performed; however, the failure returned soon after the transmission flush was performed. The vehicle was then taken to another dealer and two other private mechanics where it was stated that there was a failure with the transmission. The manufacturer was also notified about the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 132,000.
while driving at normal speeds, sometimes the transmission would abruptly downshift to 1st gear. Fortunately, for me, it didn't happen at highway speeds, but I've heard that others have done so. I took my vehicle to a repair shop right away, they suspected the problem, and verified it with the diagnostic codes. I had it repaired at my own expense. I checked with my Ford dealer, and they suspected the same problem, but weren't sure they could even get the part, and couldn't even look at it for 6 days. There NEEDS to be a recall!
truck speedometer goes to 0. Slows down abruptly. Rpm goes way up. Was going from 45 to less than 10mph in a matter of seconds. Feels like the transmission automatically downshifts to a lower gear. Very dangerous. Seems to be quite a few of these incidents on you tube. Truck only has 11600 miles on it.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would suddenly drop to first gear without warning. The failure occurred intermittently. The vehicle had been taken in for a recall with the federal safety agency Campaign Number: 19V075000 (Power Train) for which the remedy had been completed, however, they were still experiencing a failure. The vehicle was taken to the dealer who diagnosed that the lead frame failed and needed to be replaced. The vehicle had not been repaired due to them missing the deadline for the warranty coverage portion relating to the recall mentioned above. The manufacturer was made aware of the failure. The contact was referred to the federal safety agency Hotline to file a safety complaint. The failure mileage was 116,000.
Driving at 65 mph in 6th gear on the highway the transmission downshifted to first. It was as if I had slammed on the brakes, the downshift was completely unexpected and nearly caused me to lose control of the vehicle. After regaining control over the vehicle and getting pulled off the highway into a safe turnout. The transmission had not overheated it was at its normal operating range. I allowed the pickup to sit for a few minutes. I checked the transmission fluid and it was at operating level and was not burnt nor did it have metal flakes in it. After allowing the pickup to sit for about 10 minutes I pulled back onto the highway and attempted to get back up to 65 mph, 1st gear didn’t shift to 2nd until just below 7000 rpm. 2nd to 3rd gear was also nearly 7000 rpm until the shift. The dash read 4th but the truck quit powering the rear wheels, as if the transmission were in neutral. The truck then flashed the orange wrench on the dash and was stuck in 3rd until I pulled over and parked and shut the pickup off for a few minutes. The problem repeated itself after attempting to get on the highway after letting the pickup sit for a few minutes. Prior to this incident there had been a very random and slight shift delay between 3rd and 4th and the trans would downshift from 6th or 5th to 3rd sometimes and there would be a delay in power for a couple of seconds before shifting to 4th then 5th to 6th
When you going down the road, it just downshifts
on march 11 2024 while traveling on the highway my f150 lost all power and stoped on the road. the truck was towed to point pleasant ford dealership. I was informed the transmission was completely out of oil. ford said the lines from the transmission to the oil cooler had failed. this was caused by a defective connector to the oil cooler. I was later informed the lines are steel but the connector is aluminum I wonder if the dissimilar metals caused the corrosion. the truck only had 48,000 miles on it although it is 11 years old. the truck stopping in middle of traffic is an extreme hazard.
low oil pressure flashing while driving with engine failure - no other issues just happened. Verified by mechanic March 2020
The contact owns a 2013 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the vehicle failed to shift out of 1st gear. The contact stated that the vehicle was stuck in 3rd gear. The wrench warning light and air bag warning light was illuminated. The contact stated that the entire dashboard screen was black. The contact stated her husband restarted the vehicle for the vehicle to return to normal operation. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the lead frame needed to be replaced. The vehicle was not repaired yet. The failure was related to the federal safety agency Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 152,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jerked, after which the vehicle lost significant motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to shift out of first gear. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the leadframe. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train), but the VIN was not included. The failure mileage was 150,000.
I own a 2013 Ford F-150. On numerous occasions while driving at any speeds, 40-70;MPH, the vehicle downshifted from 6th, 5th, and 4th to 1st gear, and cease to come to a halt. . The check engine and wrench warning lights illuminated. I would have to turn the truck off and restart to get out of the middle of the road. I would at times have to do this every few miles in order to make it to my destination. The check engine wrench warning light remained illuminated at times and other times would not, and the transmission failed to shift out of 1st gear. This would only happen periodically at 1st, then started happening on a regular basis I took to Ford dealership and got repairs done. At which time I Questioned if there were any recalls and they stated the recall repairs had already been fulfilled on my vehicle, therefore all costs involved are my responsibility. I paid the repair charges in full of approximately 2000$. Upon researching the recalls which started in 2019 the federal safety agency Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). And also seeing documentation in reference to these campaigns that when some of the vehicles were repaired that the broken parts were not all removed from inventory therefore the original recall repairs were made with faulty parts. I then proceeded to phone the Ford dealership back and was pretty adamant that I should be reimbursed for the second repairs as it sounds like same issue of 2019 recall. I was denied my request and was informed to call Ford customer service for reimbursement. As of this date no reimbursement has been made. The failure mileage was approximately 136K
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted to 1st gear. The contact stated that the power train malfunction warning light was illuminated. The vehicle was taken to a local mechanic however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 87,000.
I had no problems untill I went to vanderhyde ford for a oil change and had them perforn tranmission downshifting recall . Well now it is doing exactly what the recall was to made to not let it do do . It will down shift abruptly and show a wrench light coms on and turn snigal will not cancell and odometer stops working . They said they had a problem preforming the recall do to a remote starter system on my truck . I am a certified tech with ase and a past parts and service manager and have never heard such problems foir any reprogramming recall. My truck has over 194,000 and never had any ntrans problems before recall . I can clear codes and let it sit and drives normal with no problems and they tell mi it will take $2000.00 dollars to fix the problem they created . Several other reports of this on internet
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the power train warning light illuminated, and the speedometer became inoperable. Additionally, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded leadframe had failed. The dealer informed the contact that the vehicle could not repaired under Ford Campaign Number: 19N01 because the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle unintendedly lost power, jerked, and the speedometer went to zero. The wrench warning light and air bag warning light was illuminated. Upon restarting the vehicle, the vehicle failed to shift out of 1st gear. The contact shifted the vehicle to manual drive mode, shifted to 2nd gear and then back to drive and then the gears shifted as designed. The contact drove the vehicle to the dealer and a diagnostic test was performed. The dealer retrieved DTC code: P0722 related to Customer Satisfaction Program: 19N01. The contact stated that the dealer had diagnosed that the lead frame assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 71,243.
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