The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle decelerated, and the transmission downshifted from 5th gear to 1st gear. The contact stated that the vehicle was restarted but failed to shift into 1st gear; the vehicle was stuck in 3rd gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame had failed. The mechanic related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train) and TSB Number: 19N01.The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 198,000.
2013 Ford F-150 transmission complaints
Page 16 of 46: complaints 431 to 460 of 1,346, newest first, as owners wrote them.
My truck had a safety recall to fix a module that was causing to he transmission to down shift into low gear at high speeds Many times while driving the truck on freeway at 65mph the truck would down shift to low gear causing the truck tires to lock up and engine rev and then it would feel like I was rear ended from behind ..An illumination of a orange wrench would take over the whole display of gauges .The milage and all gauges would just be lines like -- - - - this and service engine light would come on too.I would pull over and restart the truck and it would drive ok again for a little while .I took it to Ford and had the recall fixed. When I went to pick up truck I was told my motor needed to be replaced because me # 7 cylinder was not holding compression.My truck only has 79,000 miles on it .There was no problem with motor before thr transmission started downshifting at high speeds My truck is under the milage to be fixed under warranty but because I don't drive it that much I am out of warranty because its been past 10 yrs .This recall for transmission i believe is what cause my motor to go bad
My 2013 F150 downshifted abruptly from 5th to 1st gear going 55. This caused me to stop dangerously and abruptly. It then got stuck in 1st gear. I turned off truck and restarted and it was stuck in 3rd gear. I did have a check engine light read which were codes: P0720/p0721/p0720 pointing to the output shaft speed sensor. I had Ford dealership TSB performed in 2020 to reprogram PCM to prevent this from happening, wrench icon showed a long with airbag light and dashboard quit working all except RPM gauge. The first time this abrupt downshift occurred was today February 21, 2024. Seems like a very dangerous safety issue and the dealership has no regards to it and said they are booked out and it would be $150 to look into it.
Feb 18th 2024 I was driving my 2013 Ford F150 FX4 (current mileage: 65,900) and I was up to about 55-60 mph when the truck downshifted on its on to 1st gear as I was approaching a curve. My gauges went blank on the vehicle and the check engine light as well as the wrench light came on. I pulled off the road. I tried to turning the engine off and starting it again. As I went to put it in drive, when it hit reverse the truck jerked hard and I went to neutral. As I shifted to drive it jerked hard again and registered the truck in 5th gear sitting still. I tried that (2) more times and same result. I unhooked the battery and reconnected it. Started the truck and no service lights. My family and I continued on our trip to dinner thinking it was just a glitch. After dinner on the way home we experienced the same thing when the truck hit 55-60mph, luckily right in front of an Auto parts store. I had them do a diagnostic test and pulled (3) codes. 1) P0721 Output shaft speed sensor circuit range/performance. 2) P07210-00 and 3) P0722-00. Took it to Ford dealership and said it was a "customer satisfaction recall" but my truck is past the 10 year period being a 2013 model so it's not covered and will be $1,300.
Transmission would not shift from 1st gear. yes available for inspection. car would not keep speed with traffic. Had to stop in middle of highway and cut off truck and restart. Has not been sent to dealer. Not inspected. light came on to for maintenance.
Unknown While I was driving at 45 miles per hour my truck suddenly downshifted to first gear and locked up the rear wheels almost causing me to be rear ended. Now Transmission is stuck in 5th gear
Was driving on a public road about 35 mph when the car decelerated on its own and engine rpm went up significantly (maybe to 4000 rpm) due to the transmission downshifting to first gear. While trying to change to manual shifting (M) I noticed the speedometer was reading zero even though we were moving now approximately 20 mph. Eventually I was able to manually shift to 3rd gear but no further. During this time, the speedometer returned to showing speed and automatic transmission began working again. I was told by the dealer that I did not qualify for the Customer Satisfaction Warranty Extension for the molded lead frame (transmission electrical) since my vehicle was three months past the extended warranty. I mentioned to the dealer representative that this felt more like a safety issue than a customer satisfaction issue during the event. I replaced the lead frame myself.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the contact became aware that the vehicle failed to shift properly and seemed to be stuck in gear. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission-molded lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 103,000. The contact understands the recall expired but the vehicle did not present the issue until after the fact. And thinks a recall is a recall and FMC should stand behind their product.
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the power train warning light illuminated, and the vehicle went into LIMP Mode. Additionally, the speedometer and odometer became inoperable. The contact stated that the vehicle failed to exceed an undisclosed speed. The contact veer to the side of the road. The contact stated that she attempted to shift into park (P), but the gear shifter was significantly difficult to move. The contact was able to move the gear shifter to park (P) after several attempts. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed while driving. The speedometer became functional after driving for a while. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded lead frame harness had failed. The mechanic related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train) and Ford TSB Number: 19N01. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 114,590.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, there was an abnormal sound coming from under the floorboard. The contact removed her foot from the accelerator pedal and the vehicle began to violently downshift. The contact stated that it felt like the brake pedal was being depressed on every downshift. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train) and the vehicle was repaired in 2019. The manufacturer was not informed of the failure. The failure mileage was 209,107.
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle downshifted from 5th to 1st gear and seized in 1st gear. The check engine and wrench warning lights were illuminated. The contact pulled off the roadway and restarted the vehicle and the vehicle returned to normal functionality. The contact stated the vehicle continued to downshift while driving. The vehicle was taken to the local mechanic and was diagnosed with a defective transmission leadframe assembly. The vehicle was being repaired. The vehicle was not included in the federal safety agency Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle downshifted independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V075000 (Power Train) and the VIN was included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.
The contact owns a 2013 Ford F-150. The contact stated that the wrench symbol was illuminated while driving at unknown speeds. The instrument cluster became inoperable. The contact called the local dealer, where it was diagnosed that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 154,385.
Last week the Transmission downshifted from 6th gear to third gear and would not shift to first gear when I stopped at a red light. Proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. At the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. I feel our safety was at risk, vehicle would not shift gears. After waiting a while I restarted vehicle and it ran properly. Two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. We turned engine off and after waiting a while, we restarted vehicle and it operated properly. My wife almost had a heart attack. Problem was reported to Riverside Ford, Macon, Ga., where we purchased the vehicle. They replied that nothing like this had been reported before and they did not know what the problem was. Random shifting problems continues to this day. There has been two recalls on transmission and I had not received information on this, possibly due to being the second owner. Currently only has 80,456 miles on odometer.
The contact owns a 2013 Ford F-150. The contact stated while driving 80 MPH, the transmission downshifted from 5th gear. The wrench light was illuminated. The contact slowed down, pulled off the roadway, and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency Campaign Number: 19V433000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle downshifted from 4th to 3rd gear. The check engine and wrench warning lights illuminated. The contact slowed down, pulled off the roadway and restarted the vehicle. The check engine warning light remained illuminated, and the transmission failed to shift out of 1st gear. The contact pulled over and restarted the vehicle and was able to drive to the residence. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
In the past week, the truck started randomly going into “limp mode” while driving; the wrench light would come on and the truck would be undriveable. This left the driver stranded, sometimes blocking traffic, until multiple attempts at restarting the truck eventually lead to success. This could take anywhere from 30 seconds to five minutes. It happened a few times a day. We identified Ford Customer Satisfaction Program 19N01 as the program describing the issue. The Ford dealership agreed, but because the code they saw was different than the one in Ford’s internal memo, they refused to provide warranty coverage (the truck was within the year and mileage limits). Left with no other choice, we have to pay $1,500 for them to fix the exact issue described in their extended warranty coverage. They are replacing the automatic transmission molded leadframe, which they acknowledge is faulty, but because it’s not a recall they don’t legally have to cover it. We are fortunate the issue didn’t result in a wreck, as having to suddenly stop in the middle of the road in lots of traffic is very dangerous. It even broke down twice on the way to the dealership. Calling their corporate customer service line was no help, because they (ironically) “don’t deal with the Customer Satisfaction Programs,” only the dealership has contact with those programs. Checking the federal safety agency’s reports, it appears others have reported this issue over 65 times. It’s going to get someone killed.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle made an abnormal sound and jerked. Additionally, the contact stated that while driving at an undisclosed speed, the instrument cluster gauges turned off temporarily, and the power train warning light was illuminated. The vehicle failed to shift from 1st gear to 2nd gear. The contact stated pulled over to the side of the roadway and parked the vehicle for a moment. The contact then engaged the manual transmission and shifted into drive (D), and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled. In addition, the speed odometer was inoperable. The contact stated that she was almost involved in two accidents due to the failure. The vehicle was driven to the residence and parked. The contact stated that the failure had occurred on two separate occasions. The contact stated that an independent mechanic diagnosed the vehicle with a failed power train control module and that the power train control module needed to be reprogrammed. The contact stated she contacted the local Ford dealer and was informed that the repair would not be covered under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 109,000.
Vehicle has less than 130k miles and will abruptly downshift while driving. Dealer says it’s not part of recall however I see that this issue is associated with f150 of my year. I’m afraid this can cause an accident however I’m being told that at times a leaf in the road can cause this to happen which seems unlikely.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle decelerated independently, and the speedometer became inoperable. The wrench symbol was displayed. The vehicle was taken to the local service center who diagnosed that the power train control module was faulty and needed to be updated. The failure was not corrected. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 110,000.
Car starts off in 3rd gear.
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 70–75 MPH, the vehicle downshifted from sixth gear to third gear. The contact stated that the transmission had gone into Safe Mode. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was contacted and provided a case number. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact stated that the battery warning light remained illuminated after starting the vehicle. Later, while driving up an incline at approximately 55 MPH, the transmission erroneously downshifted, causing the speed to be reduced. The vehicle was driven to the shoulder and after turning off and restarting the vehicle the failure self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V433000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.
The contact owns a 2013 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to the federal safety agency Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
Component or system failure or malfunction: Delayed or no gear shifting. Transmission sudden downshift at low and high speeds, and failure to shift into lower or higher gear at takeoff, and/or while in motion. Safety risk: Sudden downshift at high speed caused stability and control issue at highway speed. The problem has been reproduced by owner and discussed with dealer by phone. The vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem appeared prior to the failure. A large wrench display appeared on dash at the moment of failure and reoccurs with each failure. Some dash displays zero out and/or disappear. The speedometer drops to zero and fails thereafter to register. Transmission shifting becomes random and sudden or fails entirely. Manuals shifting is sometimes possible and other times not possible. Manual shifting all the way to gear 3, followed by a mild acceleration occasionally causes the speedometer to resume function. Subsequent switching to automatic shift is then possible and automatic shifting functions initially or for varied lengths of time. Â Failure produces OBD code P0720 related to workings and overall condition of the output speed sensor circuit.
The contact owns a 2013 Ford F-150. The contact stated while driving 35 MPH uphill, the transmission failed to shift from 1st gear to 2nd gear, and there was a delay the response of the vehicle. The power train warning light was illuminated. A message indicating that the fuel tank would be empty in 35 miles was displayed, and several unknown warning lights were illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure persisted while driving below 50 MPH. The contact stated that the failure had been recurring more frequently. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to Ford Campaign Number: 19N01. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 103,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 20-30 MPH, the transmission downshifted from 3rd gear to 1st gear. Additionally, the engine revved up and the RMPS increased significantly. There was no warning light illuminated. The contact stated that the failure recurred while driving. The contact stated that after the failure had occurred, he veered to the side of the road. The contact turned off the vehicle. The contact turned the ignition switch midway and allowed the vehicle to reset before restarting the vehicle, and the vehicle operated as needed. The contact stated that on other occasions, the vehicle was able to reset after disconnecting and reconnecting the battery. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the recall repair of the federal safety agency Campaign Number: 19V075000 (Power Train) was previously performed on the vehicle; however, the failure persisted. The contact also related the failure to the federal safety agency Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The failure mileage was approximately 178,950.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 55 MPH, the vehicle unintendedly downshifted to 1st gear. The contact struggled to get the vehicle to accelerate. The contact stated that the engine revved however, the vehicle failed to respond. The contact coasted the vehicle over to the side of the road and was able to drive 15 MPH in 1st gear to the residence. The stated that the failure recurred within 5-miles while driving at various speeds. The failure was intermittent. The contact stated that odometer and transmission coolant gauge would go to zero with the wrench symbol displayed on the instrument panel. The vehicle had not been taken to the dealer nor a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the vehicle unintendedly downshifted without warning. The contact took the vehicle to a dealer and the contact was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure and provided the contact the same information as the dealer. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.
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