Door does not latch and opens while driving. Recall 17s33. Dealer keeps getting incorrect replacement parts from ford -- the same parts that were defective. Repeated calls to ford customer service get a case number cas 14003124 and comment that they will refer it to the dealer (who is frustrated and states that the problem should be taken up with ford customer service. The dealer also claims that they are having the same problem with numerous other cars having the same issue.
2016 Ford F-150 body complaints
Page 6 of 8: complaints 131 to 160 of 199, newest first, as owners wrote them.
Second complaint regarding freezing door latches causing doors to not latch shut and open while vehicle is in motion. Truck has been serviced 3 separate times, with latches, rods, & rain shields installed/replaced under tsb (not eligible for recall since tsb has been attempted). Contacted manufacturer's customer service line and representative apologized and stated they have received many similar complaints and she directed me to the manufacturer's vehicle buyback department. The vehicle buyback department representative again confirmed they have received numerous, similar complaints and they would review my warranty history to determine if a buyback was appropriate. After 1 week, the buyback department contacted me and stated they are not able to buy back the vehicle despite the safety concern identified. The representative directed me to the better business bureau's auto hotline listed in the owner's manual to consider arbitration proceedings. This safety concern (doors opening while operating and doors freezing shut) has been acknowledged by 1) the dealer, 2) the customer service representative, and 3) the buyback department representative, yet no solution has been achieved despite multiple repair attempts.
Door latches were freezing and rendering my vehicle unsafe as the door would open, but then not shut. Ford has issued a recall and I took my vehicle to kenny ross ford in adamsburg, pa to have the recall work performed. On 1/2/2018, kenny ross ford indicated that they performed the recall fix. However, on 1/13/2018, my door once again froze in the open position and would not shut. This was after my vehicle had the ford recall parts installed. I'm concerned that ford isn't taking this safety hazard seriously. I'm interested to hear what my best course of action is to hold ford accountable for this unsafe condition. Below is the work detail from the recall work that was performed on 1/2/2018: cause: recall 17s33 1 fl3z*1521978*d shield-door lock 1 xl*5*a grease- chassis lubrication 1 fl3z*1521853*ab rod 1 fl3z*1521852*ab rod 1 fl3z*1626494*f shield-door lock 1 fl3z*1626461*ab rod 1 fl3z*1626460*ab rod claim type 17s33 auth code 81016 note: 28235 installed door latch shields and new lock rods as per recall
Tl* the contact owns a 2016 ford f-150. The contact stated that the vehicle was repaired by an unknown dealer per the federal safety agency campaign number: 17v652000 (latches/locks/linkages) on january 4, 2018; however, the repair did not correct the failure. The contact was unable to securely latch or unlatch all the doors. The manufacturer was made aware that the repair did not correct the failure. The vehicle was not repaired. The failure mileage was 26,000.
Door locks freeze open and will not latch. The vehicle has be driven with the doors unlatched. Ford's tsb and now recall (for the driver door only) has been performed on all four doors last year. The vehicle has been to the dealer twice for it this year and several times last year. This is the second complaint.
Tl* the contact owns a 2016 ford f-150. The contact stated that on several occasions the front drivers side door could not be opened or could not be secured properly. The vehicle was taken to dondlinger ford dealer located at 1510 pokegama av, south grand rapids, min. 55744 who diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 8,700. *tt the consumer stated the repair was made by the dealer after parts were made available by ford.
Vehicle has been into dealer multiple times for issues with door and tailgate mechanisms freezing and becoming inoperable in temperatures under 32 degrees. Doors will freeze and 'lock' me out of the vehicle -or- the doors will open but not latch shut upon closing. Ford has issued a recall for this widely-known issue, but my vehicle's VIN is not included. The dealer has been great at experimenting with various part replacements, but they have received limited guidance from ford in order to solve this problem for good.
Driver and passenger doors often will not latch shut in cold temperatures. Vehicle stationary, to drive in this condition I would need to hold door closed by hand.
Drivers door would not latch door closed during 15 degree weather today. Door unlocked via keyless entry and opened ok - but when closed it would not latch shut. Last winter vehicle drivers door would not unlock, tsb 16-0155 applied. Ford states recall 17s33 does not apply to my vehicle since tsb 16-0155 was completed, however problem still exists.
Drivers door unable to latch closed when cold. 15 degrees this morning, unlocked vehicle via keyless entry. Drivers door opened ok, when closed just popped back open - did not latch closed.
While putting my son in the back passenger's side of my truck, when I went to close the passsenger's side rear door it would not latch. I attempted multiple times to close the door and it would not latch. I had to use the front door to keep it closed so I could bring him to school. This issue was already repaired once last winter and it is still occurring. This happens every time it gets cold outside.
Tailgate cables do not evenly support the tailgate. Tailgate over time will become"racked out of square" resulting in difficulties opening the tailgate. This has occurred in my previous f-150
When I left for work today, I went to shut my driver's side front door and it would not latch. I had to slam the door 4 or 5 times in order to get it to finally latch. The outside temperature was below 20deg f. This occurred last winter and ford repaired the condition at that time. I also received a recall notice for this condition, but replacement parts are not available yet. Last time this occurred the door opened while I was driving which is not safe.
Tl* the contact owns a 2016 ford f-150. The contact received notification of the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brighton ford (8240 grand river ave, brighton, mi 48114 (810) 227-1171) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact stated that water entered the door. The failure mileage was unknown. Vin tool confirms parts not available.
Ford issued a recall for freezing door latches, and is unable to fix my truck due to "no parts available". Door latches freeze in inclement weather causing doors to not securely shut. Ford response to me when I contacted customer support was I was notified of the recall, no it is up to me to avoid causing any damage since I now know about the issue. I feel this answer is completely wrong. Ford should have parts readily available to fix the issue that may injure someone.
Tl* the contact owns a 2016 ford f-150. The contact stated that the doors to the vehicle became inoperable. The failure occurred both while the vehicle was being driven and while parked. The vehicle was taken to evergreen ford lincoln (1500 18th avenue nw, issaquah, wa 98027) where it was diagnosed that the door latch actuation cable failed and needed to be replaced. The contact received notification of the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer could not confirm when the parts would be available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 200. Vin tool confirms parts not available.
Tl* the contact owns a 2016 ford f-150. The contact received notification of the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (copper country ford, 47402 m-26, houghton, mi 49931) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl- contact own a 2016 ford f-150 truck. Contact stated door on passenger side wouldn't shut. Contact stated first time it happened had to hold door while driving, second time had to use a heater for about a hour to shut door. The problem has been going on for about a year. Contact contacted dealership thornhill ford lincoln (located at 500 ford fairlane us119 chapmanville, wv 25508) (304)855-8333. Contact was told parts were going to be order it has been over a year and parts are still not available. Contact stated not able to drive vehicle. As
When stationary, the truck back passenger side door does not always close. The driver side front door does not stay open when on a minor grade and stationary. The dealer took the vehicle to a body shop to align the doors, as they were off alignment about 1/8-1/4". When I compalined that the driver side door was still misaligned I was told that "these are mass produced and this just happens". I recently received a recall notice about the doors coming open while driving, not shutting completely, etc. I called ford motor co and told them I'd already had the door issues addressed once. I was told that I could make another appointment when the correct parts were delivered to my dealer. I asked if a rental car would be authorized. The answer was no. I asked if I should drive the vehicle and was told that was my call. So, no parts, no fix, potentially dangerous situation, and no recourse with ford. Any advice?
Ford has a major recall on 2016 - 2017 f150s faulty door latches that come open while driving and wont open . I had a incident back in winter where my nephew almost fell out . Contacted service department was told ford has no fix or parts at this time . Then major recall came on tv called service department was told same thing no fix . Sent certified letter too ford corporation as instructions for ohio lemon laws as my truck was less than a year old with less than 18000 miles and falls under ohio lemon law. Was contacted today 11/1/17 by ford corporation and was told too contact local ford service department I once again explained they have no fix & no parts was told basically sorry about your luck.this vehicle is unsafe especially with winter approaching .if door latches come open someone could fall out resulting in death.even ford corporation admits this is unsafe and also said there is no fix ._. This is my only means of transportation my wife & I feel unsafe someone please help.
In colder weather under 30 degrees, the doors freeze shut. Once they are opened, they will not latch when shut. Overall, the doors are not easy to close and latch tightly unless they are closed with a lot of force. There needs to be some remedy to this as it is not acceptable.
Doors and tailgate fail to lock and unlock in cold weather. Making it impossible to get in or out of truck in an emergency.
Purchased my 2016 ford f150, brand new. During cold temperatures the door locks do not unlock and if you are able to get unlocked the doors do not lock nor latch. If in the event I was in traveling in cold temperatures, I would be locked in my vehicle cause a safety concern for my two infants and wife and I. Spoke to ford manufacturer and ford service dept, they are aware of the issue and there is a back order of parts, since january of 2017, when I started have issues with my vehicle. I am seeking legal advice in getting vehicle bought back from ford company, minus depreciation.
2016 f150 crew cab lariat, drivers side door latch failed to unlatch with fob or with number pad from the outside. Was only able to unlock door from the inside. This is not the first time this has happened. It is intermittent and depends on the temperature and seems to happen if moisture is present. Approximately 4800 miles on f150. This latch problem appears to be quite common with other new f150's. Ford needs to issue a recall to correct this problem.
In temperatures below 20 degrees fahrenheit, the door latches (front & rear) will freeze in the unlatched position when the door is opened making it impossible to latch the door closed until thawed out. I've had to drive holding the door closed by hand on 7 different occasions until the door would latch. My vehicle is always parked outside in my driveway as my garage is too small for it. The dealer told me that the door latches were on backorder from ford through april. There is no recall issued as of yet.
Ongoing issue with door latches not operating when temperatures are below freezing. The door will not latch unless the door is locked. It seems it then is unable to be unlocked remotely or by power locks. Only way is to manually open the door from inside the cab. I have a safety concern ofn this issue as the door not latching may open while in motion.
Doors wont latch when temperature is under 20 degrees.
At 25 degrees f or colder the power door locks do not work. On two occasions the passenger doors have not latched shut after dozens of attempts to close the door.
Tl* the contact owns a 2016 ford f-150 super cab. While driving 45 MPH, the front driver side door opened without warning. The vehicle was taken to a dealer where it was diagnosed that the fractured pawl springs needed to be replaced. The parts were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000.
Vehicle doors will not latch in freezing weather.
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