The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle in reverse the back up camera screen display was either solid black with no image or with vertical lines with a very distorted image. The contact indicated that the failure was intermittent. The cause of the failure was not determined. The local dealer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 22V252000(BACK OVER PREVENTION). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 90,000.
2018 Ford F-150 driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
Back up camera works sporadically. Parking guide lines have disappeared, parking collision warning goes off for no reason. Cross traffic alert does not work sometimes.
The transmission is hard shifting and staying in 6th gear most of the time. And when I pulled into my driveway the transmission was shifting back down to first and rolling backwards before shifting back to 6th gear allowing me to make a couple feet of forward progress at a time...
I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.
The contact owns a 2018 Ford F-150. The contact stated that while reversing, the back over prevention camera image was reversed, and failed to display the image properly. The contact stated that the displayed image was distorted, flipped upside down, and the screen then went black. The contact related the failure to the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the radio and the rearview camera was inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 120,000.
There was something wrong with the Ford 10 speed transmission on my truck - 2018 Ford F 150. The transmission would jerk hard at completely random times. The biggest safety issue was that at times it wouldn't "go" when you pushed on the gas causing a delay that was particularly problematic when you were pulling into traffic. There needs to be a recall. If you google F150 10 speed transmission problems, there have been a myriad of them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford F-150. The contact stated while reversing, the back-over prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed a black screen. The contact stated that due to the failure, the vehicle lightly tapped a nearby pole. The contact stated that very little damage was done to the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed APIM module. The contact was informed that the APIM module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline and report the failure. The failure mileage was approximately 102,500.
The contact owns a 2018 Ford F-150. The contact stated while stopped at a traffic light with her foot depressing the brake pedal, the vehicle independently accelerated. The contact was able to stop the vehicle before it crashed into the rear of the vehicle in front. The contact stated that the vehicle was also slipping out of gear into a lower gear at various speeds, almost causing a crash. Additionally, the contact stated that the vehicle seized in first gear after coming to a full stop and failed to shift into the higher gears while depressing the accelerator pedal. The contact stated that the yellow triangle with an exclamation mark (ESP Fault) and "See Owner's Manual" messages were illuminated. The contact stated that the failures were intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 118,000.
This vehicle would stop. I lost control hit the vechicle in front me that stop with no lights on.
Rear view camera is blurry
The contact owns a 2018 Ford F-150. The contact stated that the Back Over Prevention camera image was distorted after shifting into reverse(R). The contact was unable to rely on the camera image while reversing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 22V644000 (Back Over Prevention). The failure mileage was approximately 75,000.
Radio, rearview camera, compass, usb ports, eight inch display failure. APIM has gone bad, a very common Ford defect over several years covering several models, that is costing/has cost thousands of consumers over a thousand dollars each to repair. The APIMs are obviously defective, a recall should be issued, and Ford should be required to replace the APIM at no cost to the consumer.
The sync3 screen is flashing intermittently. It blacks out for 1 second and comes back on for one second. It continuously does this, and is very distracting while driving down the road. Especially at night. Also I cannot see the rearview camera while backing up the vehicle. I have done research on the problem, and there are numerous other problems just like I'm experiencing.
Radio, SYNC system. safety concern, no back up camera. Radio would work intermittent, many complaints on the web.
The vehicles electronic systems all seem to be going haywire. Towing alerts are given when not actual or sometimes not even towing. Backup camera is on/off when backing up then touch screen does not function for several minutes after backup camera was on. Towing and backup camera malfunctions affect driver safety and vehicle accident prevention. The problem has not been looked at and/or repaired by dealer as I'm investigating what the issue 'may be' (first indication is APIM module???) No OEM or Police inspections performed Started winter/spring 2022 and have gotten worse. First signs were Trailer Warning alerts then progressed with GPS and backup camera outages. Now none of vehicles electronics seem to be function at or even NEAR 100 percent effective.
When I started the engine at a I-10 rest stop there was no instrumentation, no speedometer, no gas guage, no turn signal, no indication of drive mode P R N D M, nothing. I think I had brake lights. I had to drive over 60 miles on I-10 and then to a Walmart. I was pulling an Airstrean trailer. After turning off the ignition and removing the key there was some illumination on the screen so I disconnected the battery to avoid being stranded. The next day when I stsrted the truck, all the instrumentation came back. As a result the Ford service department had no codes to read. Three weeks kater I lost cruise control for several days during the trip. When I got to a Ford service department the cruise control was working again. Twice before that the truck had dropped out of cruise control on it's own. No codes.
I had a front end collision with my truck. The damage was a direct hit on the airbag sensor, and my airbags nor my seatbelts deployed. I was going about 45 to 50. The pre-collision warning appeared right before I hit the vehicle but no automatic braking. The body shop that has my vehicle had safety concerns because my vehicle took the brunt of the crash right on the airbag sensor. No airbags or anything deployed, but the sensor was broken in the accident. The concern is if the sensor was hit directly, why didn't it send a signal to through the system to deploy safety restraint systems. I called Ford to inform them of my concerns. After going through several people, I was finally given a case number CAS37213430 after days of trying to get them to take me seriously. They told me to take it to a Ford dealer to have it checked, but it is wrecked so how will they check it. My concern is that it didn't deploy the restraints because obviously wasn't working properly. I couldn't get all my pics to load so have more.
Front cameras, rear camera and 360 cameras became blurry even after cleaning lenses. Progressively getting worse as the resolution quality deteriorates which makes it a safety hazard. The gps navigation and control main screen freezes intermittently making the touch screen inoperable
The entire infotainment screen system and camera failed, it was completely blacked out, "Dead". This not only made the radio completely non-functional, but also cut off the backup camera and backup sensor safety systems. The safety of both myself and others was now at risk as this important feature of the camera and screen system failed to display surroundings of the driver and pedestrians and also failed to alert drivers with a beep of anything nearby the rear of the truck. Due to the safety concern I immediately scheduled an inspection at my local authorized Ford service center. This malfunction has been confirmed by an Authorized Ford dealer and service center on 11/04/2021. The system failure was duplicated upon inspection by the Ford service technician. The diagnosis found code for internal codes to hardware pinpoint test. Tech will need to remove and install new modules and re test. Remove and install new camera. Since these parts needed to be ordered, and for safety concerns, the vehicle remained at the Ford dealership for 5 days until repaired. After the new module and camera was installed, the system is now working for the price of $1243.99 parts and labor. There were no warnings of this important safety part of the vehicle dying, however we noticed in the days leading up to the total failure the infotainment system was running slower and failing to boot up properly at times.
Adaptive cruise control randomly fails. Has failed 25 times since sept 19, 2020
Motor makes a pop/clunk sound when starting.2.back up warning on and off while backing up.3.drivers seat moves back on its own.4.mileage varies from 13 to 16 mpg in small town. Mileage is only 3,797. Vehicle tin 3 times for start up popping. Dealer said they rebuilt top end. Still pops on start and valves are now loud as on a150000 mi motor.
I purchased it brand new in october 2018, doors would randomly fly open when cornering. I brought it in there was a recall it was fixed. Then when it is below 30 degrees my rear sensor drivers side would show a steady red and beep when there was no danger. The dealer told me that there is most likely moisture in the sensor but would not replace it. Then at 41,000 miles my engine blew a rod. They told me I was not changing oil frequently enough. I change my own oil. I provided receipts for oil but they would not warranty it, I paid $15,000 out of pocket to have a new engine installed. I called ford corporate and after four months of investigating they had the dealer refund my money. Then at 43,000 miles I was on vacation and the sunroof would not close. I brought it to a local dealer who said there might be something in the track but they would need the truck for 4 days and I was leaving the next day. I brought it to my local dealer upon return and they charged me $4,300 to replace the entire panoramic roof rails and chassis. Most recently my 10 speed transmission was shifting very hard and in the weeks following that a check engine light came on. I called another local dealer because I had lost all confidence in the dealer I purchased the truck new from. They told me that the wiring harness for the transmission was not properly secured and chafing caused it to run through and cause false and intermittent signals. They told me because it was negligence on the dealer who replaced the engine. I would have to go after them for the $800 fix. The same dealer who replaced the harness called me later that week while waiting for the part, told me that it was now the trans valve core. They replaced it and it is has not changed anything. They are currently waiting on direction from ford. I have been in a loaner or rental for well over 90 days cummulativley. Unnacceptable!
The transmission shifts very hard in the first 5 gears of the 10 speed transmission. It is hit or miss on whether or not it does it, but it does raise a concern on how it jerks, especially when my daughter things I am braking hard, but it is really just the transmission.
Tl* the contact owns a 2018 ford f-150. The contact stated while driving 55 MPH with the smart cruise engaged, the vehicle independently accelerated without warning. The vehicle was taken to corwin ford nampa (5707 e. Gate blvd, nampa, id 83687, (208) 546-3559) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 11,000.
Control module for the powertrain is malfunctioning causing problems with overall driving vehicle. I was getting lunch and while driving back to the office a wrench sensor showed up on my dash. I stopped and had to look up what the icon meant and apparently it had something to do with the powertrain on my vehicle. I immediately called the dealership and had it looked at. They informed me it was a control module problem and ordered a new one for me.
I have a service advance trac warning light that comes on randomly and then disappears. I have had it to the dealership 2 times for a total of 5 weeks and they couldn't find out what was wrong with it. It never popped up an error code for the message. Finally the light stayed on so I took out to them and they were able to pull a code. Once they got the code ford started that there was no fix for the issue and I am out of luck. I have filed a complaint with ford who said unless it happens more frequently we cant do anything for you. This typically happens while the vehicle is in motion. When it happens it disables the traction control as well as toe mode, eco mode, snow mode, sport mode. Happens at all speeds and nothing seems to trigger the issue.
Tl* the contact owns a 2018 ford f-150. The contact stated that while driving and turning left, the vehicle stalled with the shift to park warning displayed. The contact stated that the power steering assist was inoperable. The contact also stated that the back-up camera failed intermittently. The vehicle was taken to mace ford located at (4501 us-41, terre haute, in 47802) twice to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code for the cause of the failure. The contact was concerned about oil consumption. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.*dt
In austin tx, my ford f-150 caught fire while driving on I-35 for no apparent reason. I was able to exit the vehicle quickly but the vehicle was a total loss. Screenshots of the videos are attached and videos of the incident can be sent upon request.
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