The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and hauling a Keystone Cougar trailer, the tailgate opened unintendedly, which the contact noticed after making a stop. The contact stated that the failure caused damages to the vehicle and the trailer. The contact stated that the upper part of the tailgate was bent, and the outer side of the tailgate had buckled in. Additionally, the contact noticed that the propane tank of the trailer had been pushed back. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 117,500.
2018 Ford F-150 locks complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
The contact owns 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cam phasers, the timing chain, and other unknown parts were replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and advised the contact that the vehicle was not covered due to the manufacturing plant where the vehicle manufactured. Additionally, the contact stated that the front passenger's side door and the rear passenger's side and driver's side doors failed to unlock as needed. The vehicle was taken to the dealer, where it was determined that the failure was related to an unknown recall. An appointment was scheduled for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000.
The contact owns a 2018 Ford F-150. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side door latch failed to secure the door closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure only occurred during extremely cold temperatures; however, the vehicle was taken back to the dealer, who then diagnosed a failure with the door latch assembly. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 57,000.
Door latch broke when wet then freezes. Black handle.
The contact owns a 2018 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distributions disconnect.
The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Ford F-150. The contact stated that the tailgate opened independently twice. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,361.
The contact owns a 2018 Ford F-150. The contact stated that he noticed that the driver's side rear door failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear latch cable and assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
The contact owns a 2018 Ford F-150. The contact stated he received a notice of Ford Campaign Number: 21M06 for enhanced unintended tailgate opening remedy. The vehicle was taken to the dealer, where the repair was completed. The dealer then informed the contact that he would need to press the power release button twice in order to open the vehicle; however, upon testing the vehicle, the tailgate failed to respond as intended. The contact stated that the tailgate would only open while the vehicle was turned off. The dealer informed the contact that another software update needed to be performed on the vehicle to repair the issue. Additionally, the dealer informed the contact that the vehicle was previously repaired under the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 53,000.
Any time that temps fall below freezing one or multiple doors may fail to re latch shut after opening. I am worried that if that is the case then if they do latch shut could they fail and the door re open mid drive anyways? Seems to me this is a very common ford issue starting back in 2015 but a recall has not been issued, only a customer service thing where they "fix" the issue with more people then not stating that the "fix" does not fix it at all
Ford is temporarily fixing frozen door latches on certain F150s under their customer satisfaction program #19N06. In cold weather, the door latches freeze and render the doors incapable of latching closed. It's not very safe to try to drive with doors that aren't latched closed. I call their fix "temporary" because I had this performed on my truck in January 2021. In January 2023 the same exact problem came back. Obviously their voluntary "fix" didn't work. I had to pay the Ford dealer $800.00 to have this "repair" done again. Who knows if it will last? My point is, they are avoiding what could turn into a serious safety issue by pretending to correct something, and then charging the customer when the "fix" fails. I suspect their are many other F150 owners dealing with this same issue. A door is supposed to close. That's a basic concept with vehicles.
When closing the driver's side door, the door will not latch close. I had to drive the vehicle with the door unlatched or with me holding the door closed and driving with one hand.Three days ago, 3 out of the 4 doors would not open after unlocking the vehicle. This is the same issue and recall on 2017 Ford F-150 and I don't like the fact of my door flying open at random. This is unsafe and needs to be addressed!
Driver door swung open while driving and then would not stay latched. Door frequently will not latch.
The contact owns a 2018 Ford F-150. The contact stated that whenever the temperature was approximately 20 degrees or lower, the doors failed to latch and close securely. The contact stated that while driving, he had to hold the front driver's door closed until the vehicle warmed up. The door ajar warning light was illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for assistance. The approximate failure mileage was 30,000.
Drivers side door will not latch closed AND OPEN WHILE DRIVING
The contact owns a 2018 Ford F-150. The contact stated that the front driver’s side and passenger’s side doors and the rear passenger’s side door failed to close as needed. The vehicle was taken to the dealer and repaired under an unknown recall. However, the failure reoccurred on the rear passenger’s side door a year later. The dealer was notified of the failure and informed the contact that he would be charged a diagnostic fee and to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
Tailgate drops unexpectedly while driving. This has happened several times, I make sure to thoroughly close the tailgate and check it frequently but it still happens while driving.
While driving my truck making turn into our driveway passenger door opened with out being touched. Daughter was thrown side ways towards opening but was restrained by her seat belt. Since this time doors have opened Numerous times and at time will not Latch at all. This only happens on cold days. So the problem is in door and or door latches. Now to drive we have to ratchet strap doors shut. I have videos of the doors not latching. Dealer ships act as if they have never heard of this problem. Has never been inspected by police or shop or others. Internet indicates this is a problem others are facing. Ford seems not to care that my child almost fell out of a moving car. In acceptable. Seems like they would recall such an extreme hazard condition. No warning no remedy that is a for sure fix. Just misdirection and avoidance.
My door latch froze open during the recent hard freeze in Louisiana. The door would not latch closed. I had to drive home, holding the door closed with my hand. I previously brought my forward to the dealership because there was a door latch safety recall, but Ford would not fix it, saying I lived in a warm climate.
The truck was sitting in the driveway and out of nowhere the alarm went off. Go out to inspect and the vehicle is showing that the driver and left back door are not closed. The driver side door will not latch it opened up out of nowhere and will not latch. Apparently this issue is know with Ford trucks when it gets too cold. This is a safety issue because the door will just open while driving.
We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down.
2018 Ford F-150 in 28 degree temperature the driver's door latch failed and will not latch and stay closed causing an extremely unsafe and hazardous condition.
The contact owns a 2018 Ford F-150. The contact stated while driving 80 MPH, the tailgate unlatched and opened independently. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle to another local dealer: Kendall Ford of Meridian (250 E Overland Rd, Meridian, ID 83642:(855) 982-8853) who was also unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle back to Kendall Ford of Meridian and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Ford F-150. The contact stated that while towing a trailer, the tailgate opened without warning. The tailgate was dented during the failure. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) after the failure occurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 50,000.
The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle the tailgate would randomly unlatch and open. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The contact received notification of the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, while checking the VIN on the federal safety agency and Ford website there was no recall listed. The failure mileage was 28,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 50 MPH, the tailgate door unlatched independently. The contact stated no warning light was illuminated. The contact stated she had experienced the failure several times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, he noticed that the tailgate had unexpectedly opened. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 42,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.
Tailgate latch keeps popping open I notify dealership May 24, 2021 but they would not do anything about it they said I need a new tailgate latch they said if I want to fix I will have to pay for it.
The tailgate has opened while driving. The tailgate has opened while parked. The tailgate malfunction appears to trigger the alarm system as the horn and lights flash. The horn and lights are completely random. Even if the tailgate is left down, truck unlocked, and the engine is off the horn will “blow” randomly and / or the exterior lights will flash. All completely random. However the main safety concern is the tailgate opening while driving. I have appointment with dealership.
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