The contact owns a 2018 Ford F-150. The contact stated while towing a camper and attempting to park in reverse, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing both tailgate latches to be replaced. The vehicle was repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
2018 Ford F-150 locks complaints
Page 3 of 3: complaints 41 to 57 of 57, newest first, as owners wrote them.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the electric tailgate latch failed to latch properly, causing the tailgate to open unexpectedly. The contact pulled over to close the tailgate. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency. The failure mileage was approximately 60,000.
The contact owns a 2018 Ford F-150. The contact stated that while transporting a wild animal in the bed of the truck, with the top lid enclosed, the tailgate failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the extended warranty. The dealer was unable to open the tailgate. The vehicle was diagnosed that the actuator was inoperable. The actuator was replaced. The animal died in the truck. The contact was concerned about a child being trapped in the bed of the truck. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 26,000.
Tailgate released while driving
The contact owns a 2018 Ford F-150. The contact stated that the front passenger’s side door failed to lock securely. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was informed of failure and suggested that the vehicle be taken to an authorized dealer for assistance. The vehicle was taken to the dealer. The failure mileage was approximately 36,000.
Tl* the contact owns a 2018 ford f-150. The contact stated that all four door latches ceased, causing a failure to latch the doors securely. The contact also stated that the doors would open inadvertently while driving. The vehicle was taken to verner-cadby ford inc (1240 bloomfield ave, fairfield, nj 07004) where a plastic gasket was inserted in all four doors to fix the issue however, the repairs failed to fix the failure. The contact called the same dealer and was informed that there was no fix to the problem the vehicle was experiencing. The contact mentioned that the vehicle was taken to the same dealer four times for the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
The 10 speed transmission in this truck does not shift right. It shifts very hard sometimes not shifting at all. It shifts hard enough to cause whiplash. Also the doors when it is cold out do not latch causing the door to remain open. My child almost fell out of my vehicle luckily she had her seat belt on
Tl* the contact owns a 2018 ford f-150. Without warning, the contact noticed that the tailgate unexpectedly opened. Once the tailgate was closed, it would intermittently open again. Al packer's white marsh ford (9801 pulaski hwy, middle river, md 21220, (866) 981-3574) was contacted and stated that the VIN was not included in a recall. The failure recurred multiple times. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,788.
Tl* the contact owns a 2018 ford f-150. The contact stated that the front passenger door did not latch. The contact had to hold the door closed until he arrived home. The vehicle was driven to hempstead ford lincoln (301 n franklin st, hempstead, ny 11550). The parts were ordered and the vehicle was planning to be repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,908.
Tl* the contact owns a 2018 ford f-150. When the contact's wife entered the vehicle, the front driver's door would not latch/shut. The contact stated that the same failure occurred with their 2017 ford f-150. The contact backed the vehicle into the sunlight, waited fifteen minutes, and was able to latch and close the driver's door. The contact took the vehicle to nick nicholas ford inc (2901 fl-44, inverness, fl 34453, 352‑726‑1231) where it was determined that the vehicle was not included in the federal safety agency campaign number: 17v652000 (latches/locks/linkages), although his 2017 f-150 was included. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 9,000.
Cpsc:2018 ford f150 frozen door latch issue. In temperatures below freezing the drivers side door latch will not function properly. It either prevents the door from being opened or once opened it prevents the door from being closed. *dt
Tl* the contact owns a 2018 ford f-150. The contact stated that the front driver and passenger doors would not remain closed and could not be locked and secured. The failure would occur during cold temperatures. The cause of the failure was not determined. Humphrey parkway ford (311 commercial dr, dover, oh) was notified of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 7,500.
Tl* the contact owns a 2018 ford f-150. While driving various speeds in below freezing weather, the doors failed to latch closed and the door ajar warning indicator illuminated. The vehicle was taken to romano ford (5431 n burdick st, fayetteville, ny 13066, (315) 637-4491) who stated that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency to file a complaint. The failure mileage was 28,000.
Tl* the contact owns a 2018 ford f-150. While operating the vehicle in cold weather, the front driver and passenger doors would not remain latched and secured. The doors unlatched while the vehicle was being driven. The vehicle was taken to stevens ford (717 bridgeport ave, milford, ct) who installed a lubricate to the doors; however, the failure continued. The manufacturer was not notified of the failure. The failure mileage was 3,000.
Tl* the contact owns a 2018 ford f-150. The contact stated that the front driver and passenger side door latches were inoperable. On several occasions, the contact was unable to latch the doors after exiting the vehicle. Additionally, the contact was unable to unlock and open the doors for re-entry into the vehicle. The vehicle was taken to romeo ford of kingston (128 ny-28, kingston, ny 12401, (845) 338-7800) where it was diagnosed that the locking mechanism needed to be replaced. The front driver and passenger side door locking mechanisms were replaced; however, the rear door locking mechanisms were not replaced. The contact stated that the failure was experienced in extremely cold weather. The manufacturer was notified of the failure. The approximate failure mileage was 3,646.
Tl* the contact owns a 2018 ford f-150. The contact stated that when the air conditioning was activated on the low setting, the doors did not latch. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.
Tl* the contact owns a 2018 ford f-150. While driving at unknown speeds in low temperatures, the door ajar warning indicator illuminated. The vehicle was taken to beau townsend ford (1020 w national rd, vandalia, oh 45377, (937) 898-5841) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 9,000. The VIN was unknown.
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