Truck was due for oil change and tire rotation so I brought it to the dealer I purchased it from on Friday, 24-Feb-2024. When the service tech removed the driver side rear tire, the spindle nut securing the wheel hub to the axle fell on the ground due to a fracture (picture attached) in the mating threaded part of the axle. Was informed of customer satisfaction campaign 22B34 and a replacement part was ordered and installed the next day. The failure occurred sometime between 01-Sep-2022 at 19,384 miles when the tires were last rotated and 24-Feb-2023 at 28,085 miles. It appears to have occurred some time ago as the fracture portion is oxidized and there's quite a bit of marking to the outer circumference as I assume it was rattling around in the wheel assembly for some time.
2021 Ford F-150 transmission complaints
Page 11 of 12: complaints 281 to 310 of 329, newest first, as owners wrote them.
Truck has 30,129 miles driven. As car shifted into gear to drive, it suddenly went into neutral gear while driving. This was following a loud bang like sound followed by a rough shift into neutral. Truck eventually shifted back into gear. Truck has been at dealership for about a month, waiting for parts to repair/replace the transmission. Dealer service provider stated that this was a manufacturing problem.
Ford has issued two recalls for my vehicle. I've included the Campaign/the federal safety agency# for each below. 22S53/22V623 22S26/22V250 In each case I have sought to have the vehicle repaired and in each case my dealer has said that Ford does not have parts available for their service department to make the repair. I've waited a reasonable time without any update from either Ford or my dealer prior to submitting this complaint. Ford has an obligation to make recall repairs within a reasonable time of announcing the recall. Their failure to do so could place consumers in danger. Otherwise, why would they initiate the recall in the first place? Anyway, I thought this was unacceptable and felt the need to complain. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Took our vehicle in for regularly scheduled maintenance - oil change and tire rotation. Received a call from the dealership stating that when they removed the left rear tire the axle retainer bolt was broken and fell out. The service technician phoned to let us know that this needs to be fixed and would have to order parts. Also informed us that there is CSP BULLETIN 22B34 issued on February 14, 2023 for certain 2021 F150’s. This recall only pertains to vehicles built between May and September 2021. Our truck was built in December 2021 and is not included in this bulletin. However, my vehicle has experienced the same critical failure as trucks built between May and September. In addition, this part is on a national back order with no known date of when the part will be available. I am bringing this matter to your attention because this is a serious safety issue and needs to be addressed. Unsuspecting individuals can be driving their vehicles without any knowledge of this potential safety issue. My truck is currently at the dealership and I only have the above information that was provided by the Ford dealership’s service department.
UNKNOWN: I was driving through light to moderate rain. I was following traffic probably at about 35 mph. I was driving in normal mode (no cruise control active) I saw a warning message out of the corner of my eye pop up on my dash (I didn't see what it was because it went away quickly after it came up). Soon after that, a bunch of warning messages started popping up on my dash one after the other. Then my engine shut off (dash still working, sync still working, power steering still working, brakes still working). Luckily, I was able make a turn and then coast into a gas station. Could have been a different story if I was somewhere else. I came to a stop, put it in park, (this is the unfortunate part, I franticly clicked through all the warnings without reading them), then I pressed the start button and turned the truck off. If I was the guess at what I remember seeing, I think I saw messages related to blind spot monitoring and other driver assistance stuff. After about a minute, I turned the truck back on. It turned over fine, but only idled about 20 seconds, and then turned off. Same situation as before except I wasn't moving this time. After calling a few people and a tow truck company (maybe 30 minutes later), I tried one more time to turn on the truck. This time it stayed on and idled normally. I left it on for about 10 minutes and then shut if off. I ended up having it towed because I didn't want to test my luck driving it. It is currently at a Ford dealership being serviced. The latest update that I have received is that the tech ran a diagnostic and could not duplicate the issue.
Rear Axle bolt broke while driving. I have visited the dealer and made an appointment. They have told me that the truck should not be driven aggressively, and that they will have the truck for a few days for the repair. After being on Ford Forum, I am seeing that this is a common faulty part that seems to be occurring quite often. In some cases both axle bolts on the same vehicle has broken. We are in the winter months and this is causing my 4 -Wheel drive to not operate/function correctly.
The truck makes a loud clunking noise when shifting from park to drive. It also gets stuck in first gear sometimes and I have to turn the truck off and wait a little bit and restart it.
Rear passenger side axle bolt sheared off at 15k miles. This seems to be a known issue with many other F150 owners.
When I was going to back in my drive way the truck would not come out of drive. Tried shutting truck off to reset it and would not reset. Truck was now not able to move had to have it towed into dealer ship. This could be very dangerous situation
Driving in the morning to work and heard a noise on 12/07/22. Made appointment to take to Ford dealer for 12/08/22. The did inspection and found an axle hub bolt broken. Said it was unsafe to drive like that.
The axle bolt sheared off at some point since the last tire rotation. The truck has approximately 55,000 miles on the odometer and the last tire rotation was performed at 35,000 miles. Somewhere in the 35,000 to 55,000 mile time frame the bolt on the end of the axle sheared off. When the wheel was removed at 55,000 miles the bolt head and washer fell out. The only thing that has been done to the rear wheels are tire rotations. No other maintenance that would require the hub or brake assembly to be removed has been performed.
The contact owns a 2021 Ford F-150. The contact stated while driving 57 MPH, the vehicle independently accelerated, without warning. The contact depressed the brake pedal and the vehicle decelerated and then proceeded to operate normally. The vehicle was taken to the dealer and but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 91,000.
Rear passenger axel bolt broken and leaking diff fluid from hub of wheel.
I purchased a 2021 Ford F-150 pick-up truck for my business in September 2022 with ~12,000 miles. I took it to my local auto mechanic on Sa-11/26/22 for it's first oil change & tire rotation at ~15,000 miles. Upon my mechanic rotating my tires, he found the sheared-off axle bolt on the rear/passenger side (pictures & mechanic write-up available). My mechanic stated he believes the axle bolt was over torqued/tightened in the factory and not a result of daily driving usage... Answers to Above Questions: > Rear/Passenger Side Wheel: Axle Bolt SHEARED-OFF; Pictures & mechanic write-up available > My mechanic informed me I was a very "lucky" person that I didn't get into a serious vehicle accident due this axle bolt being sheared-off; I was strongly advised by my mechanic that I should NOT drive my truck until repaired > My truck was towed to an authorized Ford dealership and is awaiting inspection & service (earliest available appointment is W-12/7/22, meaning I will be without the use of my truck for AT LEAST ~12 days!!!!!) > As stated previously, my truck is currently at an authorized Ford dealership awaiting inspection & service. Upon me doing Internet research, Ford does not have any listed recalls for this issue, but there are plenty of Ford forum sites detailing the EXACT same issue(s)!!!, so there definitely is a BIG problem! > There were no warning indications/messages displayed in my truck prior to learning of the problem.
Transmission keeps having difficulty finding gear. Repeatedly changes gears hard. Mostly during down shifts. When accelerating when it is already at a higher gear the truck shutters. Ford reprogrammed it. Still has problems. Says there isn’t anything else they can do. I’m just waiting for the transmission to completely crap to bed before warranty is up.
On certain occasions, the transmission will make a banging noise while causing the truck to jerk forward when the vehicle has to upshift such as taking off from an intersection but rarely jerks when the vehicle is downshifting. Also, while using the adaptive cruise control system, the vehicle will travel close to the right or middle lane as if it is looking for the pavement striping and then move back over to the center of the lane. With the adaptive cruise system, when the vehicle is supposed to be in the center of the lane, the system slightly turns the the wheel as if it is having trouble staying in the center of the lane. The vehicle also has a CSP for unintended tailgate opening. i have an appointment set for November 18th but have been trying to get in touch with the service advisor that was assigned to me multiple times and was told he would receive an email to contact me each time but he has not contacted me. The shifting/jerking problem has occurred only three times and the issue with the adaptive cruise system is every time it is turned on while traveling a multi lane highway that has a broken striped line on both sides of the vehicle. Since this is my only vehicle, if the vehicle has to be kept at the dealer, I would need a loaner vehicle to travel to and from work while my vehicle is being repaired. I only use my truck on paved roads. Date is most recent incident of transmission issue.
This is the third rear axle bolt that has broken on this truck. It was found during a flat repair.
The contact owns a 2021 Ford F-150. The contact stated that after inserting the key into the ignition, there was no power to the vehicle which prevented the vehicle from starting. No warning light was illuminated. The vehicle was towed to the dealer where the failure could not be replicated; however, the contact stated that he was not provided the details of what repair was performed. The contact was concerned that the failure would recur. The manufacturer was not notified of the failure. The failure mileage was 22,500.
The the head of the rear axle bolt on the passenger side has sheered off. This is the bolt which holds the rear axel shaft connected to the brake assembly. This broke at least 2 weeks before it was officially discovered on August 9th of 2022. Ford has yet to provide a clear date on when the replacement part will be provided. They claim the enter axel shaft needs to be replaced and that the replacement SHOULD come off of back order at the end of October 2022. They told me this same thing back in August, that i would have my part by the end of August. The internet is ablaze with this issue.
The passenger side rear hub bolt sheared off. My mechanic found it while rotating my tires. I called the Ford dealership and they advised me that I am not to drive it and have it towed for repair. I tow a travel trailer which is within the limits of the truck and I'm thankful that it was not a catastrophic failure that caused the wheel to fall off and cause an accident.
The bolts that holds the wheel assemblies to the axle have both broke off. Right side in February and the left side in September. It allows the wheel and brake rotor assembly to move in and out on the axle shaft. The only thing holding the wheel on the truck is the brake rotor assembly. It was found during a tire rotation.
9.75HD Rear axle retaining bolt sheared off.
No part failure confirmed by Ford. Transmission has very hard downshift at highway speeds from 10th gear to 8th gear under moderate throttle causing the rear wheels to chirp. Had this happened during cold months it could have caused me to spin out. Ford states transmission is normal yet previous TSBs show consistent issues with the 10r80 transmission from My 2018 and up in regards to harsh, delayed shifts. No warning lamp other than traction/stability control flashed. I have had the dealer look but was told it is normal as with other drivers. I can't understand how chirping the tires on a down shift under moderate throttle can be considered normal.
I took truck in for an oil change and the service sept advised me that during the tire rotation they discovered the Axle bolt sheered off of driver side rear axle from normal use of truck. Dealer said ford advised them that the truck must sit till the axle is replaced due to it being a safety hazard to drive. My truck is now sitting at dealer waiting for a replacement axle.
Driving the truck the transmission shifts down hard depends on the day it’s hard trying too get used to braking when it downshifts like it does. Then when leaving and up shifting sometimes it wants to jerk the truck and hesitates. My father owns a 2019 and his transmission is amazing. Mine is horrible. Since I bought the truck it’s been like this and I just don’t want to be stuck with a broke transmission when my warranty expires one day for it. The speed it jerks when it’s low speed like taking off, the down shifting is going from like 50 down. This happens all the time. I just see people with my year truck getting new transmission because their transmission already is no good.
Upon getting into the vehicle, it was noticed that there was gear oil leaking all over the rear passenger wheel prompting me to remove the wheel cap. Inside, the axle nut that connects to the axle shaft was completely sheared off and not connected. I am not sure how long it was like this, but from my experience without this nut the axle could have slid into the differential causing a rear axle failure, if that were at highway speeds, or in descent while pulling a trailer that could have been very serious. The broken parts are with the vehicle at the servicing dealership Currently the vehicle is at the dealer being repaired. Due to part shortages and as noted by the dealer being unsafe to drive I will be without a vehicle for 3-4 weeks possibly. The problem has been reproduced by multiple other truck owners noted online in group forums etc., and the dealership was well aware of the issue noting there were 3 other similar trucks in for the same repair needed. There has been no inspection by they manufacturer, only by the dealership where purchased and servicing the vehicle. No noticeable issues right before the problem occurred. Approximately 4000 miles prior to the issue it was noted that the same wheel seemed to be locking and stuttering while turning. Almost as if the brakes/axle were locking right when taking the vehicle in for routine service. It was noted to the dealership, but being that only light service mechanics were on duty they could not do a full inspection. They did inspect brakes for locking etc. found no issues and the locking / stuttering was no longer noticeable.
Right real axle bolt is sheared. This appears to be a big issue with 2021 Ford F150's with the max tow option with the 3.5 ecoboost. Parts back ordered for over a month. Dealer will not release the truck due to safety issues and unsafe to drive.
The contact owns a 2021 Ford F-150. The contact stated when he started up the vehicle, it would not start up. The vehicle was towed to the dealer where they replaced the transmission and the engine, but the vehicle still would not start. The manufacturer was contacted and stated that the vehicle would be repaired under warranty. The failure mileage was 17,500.
Drive shaft on 21 F150 broke in half while driving on 07/01/2022. I was traveling at 35+ MPH. This could have been much worse at a higher speed. Truck has been to local dealer (Mac Haik) for service twice in last few months, they never mentioned the recall. Dealer contributed to failure by not evaluating issue for over 20,000 miles.
truck lurches and shudders when sifting, been back to dealer several times but they can't fix the problem.
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