Both Running Daytime Lights have stopped working. This is a common issue with 2021 and up F150's. The issue results in a loss of visibility during daylight hours, creating a safety issue during daytime hours. This also seems to be negligence on the manufacturer's side. My understanding of the issue is a part of the headlight gets too hot under normal operating conditions and results in a melting or possible burning of a section of the headlight assembly. This is also a potential fire hazard from this area which is close to the engine also.
2021 Ford F-150 visibility complaints
Page 2 of 6: complaints 11 to 40 of 132, newest first, as owners wrote them.
Rear windshield spontaneously shattered. Reduced vision of rear window. Dealer will not inspect vehicle without paying a fee. Rear window defroster was on and there was cricking sound.
My Ford truck was part of Recall 22S26 / the federal safety agency Recall 22V250, which required the replacement of faulty windshield wiper arms. On 12/12/2023, I took my vehicle to Karl Flammer Ford for the recall service. The receipt I was given states that both wiper arms were replaced as part of the recall. In 2025, I noticed the driver-side wiper arm was loose and could potentially detach while in use. Upon closer inspection, I found the stamped date code on the wiper arm showed “2021,” the year of my truck. This indicates the part is one of the original faulty components included in the recall and was never replaced, despite the dealer’s claim that it was. A failing wiper arm poses a significant safety hazard because loss of windshield visibility during rain could easily result in a crash. I presented this evidence to Karl Flammer Ford, but they continue to insist the wiper arms were replaced. Ford Motor Company has been unresponsive and unhelpful, repeatedly transferring me between departments and promising call-backs that never come. No progress has been made toward fixing the issue. At this time, the vehicle remains equipped with the recalled part, which is available for inspection upon request. The vehicle has only been reviewed by the dealer; Ford has not conducted any proper inspection or resolution. No police or insurance inspection has taken place. There were no warning lamps or dashboard messages prior to this discovery. The only symptom was the driver-side wiper arm becoming loose, which I observed in 2025. Given Ford’s failure to properly address this recall and the ongoing safety risk, I am requesting that the federal safety agency investigate this matter and ensure Ford fulfills its obligation to replace the defective parts.
I was driving in a torrential rain storm in Florida. My wipers were on as I have the Platinum edition which has numerous sensors. I heard a strange sound then nothing the wipers stopped and I could not see a thing. I was in traffic so i put my hazard lights on and I indicated to the right and pulled over. I could not drive the vehicle so I had to wait the storm out before I could drive. When I got home I noted that this was a common problem with the 2021 F150 and in Particular the Platinum edition. I called Greenway Ford who told me it was covered under warranty but when I got there they advised me that my vehicle was not part of the recall. They advised that a technician could take a look at $179 to assess the damage. I said its clearly wiper motor as there is no sound at all when you try to turn on the wipers its completely dead. I wondered if any other owners had suffered the same fate. Unfortunately I cant drive the vehicle right now as we have regular storms in Orlando. I have only had the vehicle a few months and I was pretty disappointed in their response as it was really dangerous when this happened. I am not a mechanic but it appears by the VIN my vehicle was not part of the recall. I am reporting this in case there are other owners who suffered the same issue and it may warrant a recall. I thank you in advance for any help you can provide and thank you for keeping us safe.
The contact owns a 2021 Ford F-150. The contact received notifications of the federal safety agency Campaign Numbers: 21V090000 (VISIBILITY), 23V896000 (POWER TRAIN), and 25V315000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle jerked abnormally. On another occasion, the tailgate failed to function as intended. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were hesitating while operating, before becoming inoperable. While driving in the rain, it was difficult to see due to the failure. The vehicle was taken to the local dealer and repaired under the federal safety agency Campaign Number: 23V163000 (Visibility). The vehicle was repaired, but the failure recurred. The vehicle was taken to another Ford dealer, Ted Britt Ford of Chantilly Service (4175 Auto Park Cir, Chantilly, VA 20151); to be diagnosed, and the wiper arms were replaced for not working properly. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The manufacturer stated the repairs were outside of the warranty or recall parameters. The failure mileage was approximately 60,000.
AC quits working while on the road. Air does not come out of the vents no matter how high the fan setting is. This is dangerous because it also applies to the defrost vents and becomes difficult to see out of the front windshield. Ford has issued a TSB (22-2089) so they are aware of the issue but no recall yet.
Complaint Regarding Wiper Motor Recall – 2021 Ford F-150 VIN [XXX] I am filing this complaint regarding a serious safety issue with my 2021 Ford F-150 (VIN [XXX] ). The wipers sometimes stop mid-sweep or malfunction during operation, creating a major hazard during rain and poor visibility. This appears to be related to Ford Recall 22S12, which addresses defective wiper motors on this vehicle model. I contacted a local Ford dealership and asked if this recall had been completed. They could not confirm it. Instead, they told me that the problem might have been caused by an oil change shop replacing the wiper blades — and that I would be responsible for paying $200 for an inspection and up to $400 for repairs, even though the issue appears to be recall-related. Replacing wiper blades is routine maintenance and should not affect the motor’s function. I can find no technical data or public documentation that supports the dealership’s claim that improper blade installation causes a wiper motor to fail or stop mid-cycle. This sounds like an excuse to avoid honoring the recall. I am unsure whether the recall was ever completed on my truck. If it wasn’t, it needs to be done now. If it was, and the motor is still failing, that indicates a faulty or incomplete recall repair. Either way, Ford should not charge me for diagnosing or fixing a known recall-related defect. I am requesting: •Written confirmation of whether Recall 22S12 was completed •Immediate inspection and proper repair if the motor was not replaced •Coverage under recall or warranty if the part remains defective I’m also reporting this to the Better Business Bureau to document what I believe is an unfair attempt to shift responsibility and costs for a known safety issue. Sincerely, [XXX] [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in a rainstorm, the windshield wipers suddenly stopped functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V163000 (Visibility), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 39,000.
Windshield wiper motor failure during a heavy rain driving down [XXX] at night with children in truck on the way to a soccer tournament in Tulsa Oklahoma. Had new wiper motor replaced at dealership due to failure. No symptoms or warning prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The windshield wipers stop working after 1 wipe
The contact owns a 2012 Ford F-150. The contact stated that while the vehicle turned off on several occasions, the message "Parking Brake Fault" was displayed. The contact stated that each time the vehicle was started, the message was no longer displayed. Additionally, the contact stated that on another occasion, the windshield wipers stopped midway and kicked back. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
I was driving to in the morning and my entire rear window randomly shattered and glass flew everywhere in my truck and on me in the drivers seat.
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal swishing sound in the front and rear passenger's side door panels. The contact inspected the vehicle and discovered water in the front and rear passenger side door panels. The vehicle was taken to the dealer. The contact was informed that the water leak was coming from the roof of the vehicle. The vehicle was repaired; however, the failure reoccurred. The contact stated while the vehicle was parked, the contact noticed the water entering the interior of the vehicle through the rear passenger's side seat belt. The vehicle was taken to the dealer. The contact was informed that the water leak was due to a failed rear exhaust panel. The contact was informed that the rear exhaust panel needed to be replaced. The vehicle was repaired. Additionally, the contact stated that due to the failure, the carpet and the seats needed to be cleaned. The failure reoccurred. The contact stated while driving, there was an abnormal swishing sound in the front and rear passenger's side door panels again. The contact became aware of electrical switching sounds, and the horn failed to operate as intended. The vehicle was taken back to the dealer, where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Just bought this truck. I was driving down the highway and my sunroof had exploded and blew off the top of my truck. I also noticed that my windshield is wavy and hard to see through.
There has been an issue with front LED lights where they go out. It’s an electrical issue where my truck had both replaced and still in warranty this caused almost hit accidents a night. Many vehicles warned me by flashing the high beams. Also another issue is the transmission where it creates a huge jerk on the transmission causing a change in shift. Almost had an accident caused by it. No police involved and no accidents.
I am writing to bring to your attention a critical safety issue affecting my 2021 Ford F-150, caused by a recent SYNC software update. On or around August 2024, Ford issued a software update that has resulted in significant malfunctions in multiple vehicle systems, including intermittent freezing and non-responsiveness shortly after vehicle startup. These issues persist for several minutes, severely impairing safety features—most notably the federally mandated backup camera that all vehicles sold after 2018 are required to have for driver and pedestrian safety. Following Ford's issuance of a recall number, I scheduled a service appointment with my local dealership and was later informed that Ford's specified service procedures would incur additional charges since my vehicle is now out of warranty. Ford has indicated that rolling back to a previous software version is not an option, as only Ford has access to the software. The company further requires an official diagnostic assessment at an estimated cost of $500 to $1,000 to even consider covering part of the repair costs. This approach is unreasonable, given that the malfunction originates from Ford’s own software update and directly impacts the safe operation of the vehicle. This is especially concerning as it compromises the backup camera and other critical driver-alert systems, which could lead to severe injury or even fatalities if the issue remains unaddressed. This issue is not isolated; a significant number of Ford F-150 owners are reporting similar problems on public forums, where Ford has acknowledged the software defect but has not offered a resolution without additional financial burden on affected customers. Given the safety risks posed by the non-functional backup camera and the importance of fully operational driver alert systems, I urge the federal safety agency to investigate this matter. Ford’s reluctance to address this defect without cost to owners directly undermines the federally mandated safety standards that
Ford issued the federal safety agency recall 22V142 for my 2021 F-150 truck. The windshield wiper motors were known to fail. I was told by the Ford customer service representative on CAS-51684816 that Ford has not replaced this part with a new one, and the faulty motors are still being installed. My wiper motor was "replaced" under warranty on 5/18/2023 with 39,836 miles. The "new" motor then failed on 9/24/2024 at 69,600 miles, so the wiper motor only worked for a little over a year and 30,000 miles. The wiper motor also failed during a thunderstorm, and I had to pull over to the side of the road. My truck was then hailed on later while parked waiting for the storm to pass by. The Ford dealership charged me $382.01 for the "replacement" motor. Either the replacement part was defective, or the part was not replaced at all, and it was just listed on the paperwork.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under the federal safety agency Campaign Number: 23V163000 (Visibility). The contact stated that after retrieving the vehicle, there was an abnormally loud clicking sound coming from the windshield wipers. The contact stated that the wipers had went past the windshield. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where an unknown part was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who informed the contact that there was no warranty coverage on the vehicle and informed him provided the cost for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 40 MPH during a severe rainstorm, the windshield wipers stopped working. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that wiper motor had failed. The contact was advised that there was a recall associated to wiper failure; the federal safety agency Campaign Number: 23V163000 (Visibility). The contact called the manufacturer and was notified of the open recall for the wiper arms; however, the VIN was not included in the federal safety agency Campaign Number: 22V842000 (Visibility) for the wiper motor repair. The vehicle was not repaired. The failure mileage was approximately 68,000.
The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle in the rain, the windshield wipers were activated but failed to respond. There was no warning light illuminated. The contact drove to the residence at 30 MPH, while the windshield wipers remained inoperable. The contact replaced the windshield wiper fuse after reading the Owner's Manual; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to the federal safety agency Campaign Number: 22V842000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
I contacted a local Ford dealership: Hempstead Ford, 301 N Franklin St, Hempstead, NY 11550, (516) 363-1579 to perform multiple safety recalls issued by the federal safety agency. The service department refused to schedule me for service because I did not buy the vehicle from their dealership. I reported this to Ford Customer Relations and was told that they cannot force the dealership to service my vehicle. I believe this is illegal.
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed during a rainstorm, the driver’s side windshield wiper detached from the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 23V163000 (Visibility). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and also confirmed that the vehicle was not included in the recall. The failure mileage was approximately 58,500.
Windshield wipers randomly stopped working. There is a recall for 2021 f150s, however my VIN is not included.
The contact owns a 2021 Ford F-150. The contact stated that while driving in the snow at 30-35 MPH, he crashed into an unknown vehicle. The driver of the unknown vehicle fled the scene. The front windshield seal detached. There were no reported injuries, fire or air bag deployment. A police report was filed. The vehicle was taken to the local dealer, who informed the contact that they do not service windshields. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the federal safety agency hotline. The failure mileage was approximately 29,000.
My windshield wipers stopped working. It seems the wiper motor still kicks on and I can hear it move, but the wipers don’t move and are stuck. It’s almost as if the wipers are off track or something. Once my vehicle was stopped, I was able to move the wipers back down, but it won’t move after that. I can still hear the motor turning on though.
F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification the federal safety agency Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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