The contact owns a 2021 Ford F-150. The contact stated that upon her husband entering the vehicle and closing the driver's side door, the rear window suddenly shattered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 18,500.
2021 Ford F-150 visibility complaints
Page 3 of 6: complaints 41 to 70 of 132, newest first, as owners wrote them.
The contact owns a 2021 Ford F-150. The contact stated that while driving in the rain at an undisclosed speed, the windshield wipers became inoperable. The vehicle was taken to the dealer, where it was determined that the windshield wipers motor needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 22V842000 (Visibility) because the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 85,000.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) and the vehicle was repaired; however, prior to the repair, the windshield wipers operated erratically, damaging the wiper blades and left a 2-inch streak across the windshield, causing an issue with visibility while driving. The vehicle was diagnosed but was not repaired due to the cost. The manufacturer was made aware of the failure. The contact stated that the wiper blades were not included in the federal safety agency Campaign Number: 22V842000 (Visibility) repair. The failure mileage was 54,556.
The passenger side windshield wiper failed to operate during a rain event. I later removed the wiper arm and observed that the knurled surface of the wiper arm was damaged beyond repair.
Pulled into gas station when rear window popped and shattered . Looked like it was pushed from the inside out
The contact owns a 2021 Ford F-150.The contact received notifications of the federal safety agency Campaign Numbers: 22V842000 (Visibility) and 23V509000 (Parking Brake); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated was informed by the dealer that the vehicle would not receive the recall repair until the vehicle experienced the failure. The contact was informed by the dealer that the recalled parts were like the defective parts and would more than likely experience the same failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Ford recall on wiper motor(22V142- March 14 2022) and wiper arm(Recall 23V163- May 2023) are taking an unreasonably long time to be rectified. The answer they give is parts not available yet. I find it intolerably too long for remediation. I truly believe Ford is purposely stalling and should be fined.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Numbers: 22V142000 (Visibility), 23V163000 (Visibility), and 23V509000 (Parking Brake) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that the infotainment system and the rearview camera were operable, and the screen image was black. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera system needed to be replaced; however, the part was not available. The vehicle was not repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,500. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 55 MPH in torrential rain, the windshield wipers were activated at the highest setting however, the windshield wiper blades were moving extremely slow, preventing the contact from having clear visibility while driving. The contact slowed to 20 MPH while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and had not received a call back. The manufacturer was not made aware of the issue. The vehicle had not been repaired. The failure mileage was approximately 61,000. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear. The contact then attempted to shift gear manually, and while on an incline or going downhill, the vehicle failed to accelerate or shift into the intended gear. No warning lights was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) and 22V142000 (Visibility) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 129,000. Parts distributions disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) and 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Since the recall was first issued on March 14, 2022, I contacted the local dealer 5 times (4 in person during normal maintenance and one by phone) to address the recall. Issues have happened continuously and the latest was on July 22nd, 2023. The dealer is: Joe Cooper Ford of Edmond - 600 W Memorial Rd, Oklahoma City, OK 73114 - Phone: (405) 475-9000 Every time they stated they do not have the parts to perform the fix and they would contacted me once they received the part. This is over a year and I reported to them the erratic behavior of my wipers to no avail.
It's been back to Autonation dealership 3 times already, twice I had a appointment for this recall. After I get there, they tell me that they can't get the part until late this year. Went to a dealership in Texas they tell me the part is available put only to fleet and lease program trucks. My wiper are only working on the high setting. I drive a110 mile to work and back and never know when they are going to quit. The recall has been going on for 18 months. I asked them what happens if they quit completely. They just look at me and say we don't know. Can I use the Lemon Law for this
2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.
2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up the federal safety agency safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.
2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails? Why should they be place in a hazardous situation and real safety concern?
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repair were not yet available. The contact stated that while driving during inclement weather, he activated the windshield wipers; however, the windshield wiper motor intermittently operated as designed. The contact stated that on a separate occasion, the windshield wipers failed to operate. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,800. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that on several occasions while the vehicle was being operated during inclement weather, the wiper motor intermittently failed to operate as designed. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 500. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distributions disconnect.
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