On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Ford F-150 electrical complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
soy-based wire insulation has caused engine damage to vehicle. Rodents have Damaged the vehicle Wiring due to soy-based wires installed during manufacturing. I have to pay expensive repairs due to mice chewing on soy-based wires installation. The vehicle engine is smoking This will be a reoccurring problem. New wires need to be installed that does NOT attract rodents.
Our 2025 Ford F-150 experienced a complete instrument cluster failure immediately following a manufacturer-initiated over-the-air software update. Component/System Failure: The instrument cluster/display failed completely. The speedometer, fuel gauge, warning lights, and all critical driving information are inoperable. The vehicle is available for inspection upon request. Safety Risk: This creates a serious safety hazard because the driver cannot monitor speed, fuel level, or warning indicators, increasing the risk of unsafe operation. Event Details: After the update installed overnight, the dashboard display was nonfunctional upon startup. The vehicle was operating normally prior to the update, and the failure occurred immediately afterward with no other issues. Inspection/Confirmation: The vehicle was taken to Southwest Ford dealership, where the issue was confirmed. We were told it is an electrical problem requiring repair. The dealership also stated another vehicle there had the same issue following an update. Manufacturer Response: The vehicle has approximately 46,000 miles and is out of warranty. We were quoted about $1,500 for repair. We opened a case with Ford Motor Company (Case #CCH-07666598-Q6Y1R3), but coverage was denied. Prior Warnings: There were no warning lights, messages, or symptoms prior to the failure. We believe this may indicate a defect in the software update system that could affect other vehicles and pose a broader safety risk. We request investigation and appropriate action.
The contact owns a 2024 Ford F-150. The contact stated that while his wife was in the process of parking the vehicle on the side of the street, the driver released the accelerator pedal; however, the vehicle failed to stop as intended, jolted forward, and hit one unoccupied and parked vehicle, and hit another occupied vehicle stopped at the stop light. The air bags did not deploy. The driver sustained nerve pain, causing the fingers to become numb, and the driver sustained headaches, back, hips, and shoulder pain. It was unknown whether the other driver sustained injuries. The contact's wife drove to an emergency room after the collision and received medical assistance. A police report was filed. The vehicle was taken to an auto collision repair shop, where it was serviced for the collision damage. An independent mechanic had diagnosed the vehicle with a one-pedal driving system and ABS failures. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the insurance company for assistance. The failure mileage was 13,290.
As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is still at the dealership waiting on approval to do body work. We have requested they run diagnostics or telemetry on the trucks systems to verify the problem but after a month that has not been done yet.
Instrument cluster has started to flicker when driving. Have had incidents where instrument cluster freezes while driving and a blank black screen when first starting. Whenever the screen freezes or turns black, turning the vehicle off and on again fixes the issue. It seems that the flickering is intermittent. Has recently become more frequent and why I wanted the dealership to take a look. They're now asking for video proof. As soon as I have that I'm going to return to dealership. I'm making this complaint because it seems to be a well-known issue with no fix in most cases. My dealership has contacted Ford engineering and they have asked for video proof.
The contact owns a 2024 Ford F-150. The contact received notifications of the federal safety agency Campaign Numbers: 25V512000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
The digital dash cluster will randomly blank out while driving. After it sits for aboutba few hrs parked, it will turn back on just to repeat it down the road again. I tried bring it up with the dealership a few times and I was told they aren't able to replicate the issue and it's within factory spec. This is extremely dangerous since this creates issues of not knowing how fast the vehicle is going, and no indicators of what the truck is doing.
The contact owns a 2024 Ford F-150. The contact received notifications of the federal safety agency Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The contact had not experienced a failure.
After operating the vehicle normally and backing into a parking space, I stopped the vehicle and selected Park, turned the vehicle off, and exited. Before the driver’s door was closed, the vehicle began to roll forward unexpectedly. I ran back to the vehicle and reentered it to regain control, with the driver’s door still open and the seatbelt not fastened. After stopping the vehicle, I selected Reverse, at which point the vehicle surged backward unexpectedly. The open driver’s door struck another vehicle and the driver, and my vehicle continued backward, colliding with a fence and then a tree. The vehicle did not behave as expected after Park was selected, creating a serious safety risk to myself and others. Several vehicle systems appeared to malfunction or fail during the incident. The specific component or system responsible is not yet known, and the vehicle is currently available for inspection. The incident resulted in property damage and back pain, for which I later sought medical care. The vehicle has been inspected by a collision repair facility and is currently being handled through insurance. The manufacturer has been informed and stated that insurance should make determinations regarding the incident.
I purchased this vehicle new 7/31/25. Within the first week of ownership I noticed a noise coming from the rear axle. Brought into Ford dealer for diagnosis at 723 miles: tech notes indicated that the abs tone ring was not manufactured correctly and was hitting the ABS wheel speed sensor. The sensor had visible impact marks. The rear axle assembly was replaced under warranty. The repair took over 10 days. At this point I was concerned about the Q/C and build quality of the vehicle. I asked Ford for an extended warranty as a goodwill gesture, which was denied. This failure was related to a Federally regulated safety system: ABS brakes. ~5 months later on 1/8/26 (12, 336 miles), I attempted to place the vehicle in park using column shifter, a service light came on and the truck was not responding to the shifter input. I turned the truck off with the parking brake engaged, restarted truck and another warning light came on saying place vehicle into park. The truck would not start and I was left stranded without warning. The vehicle was towed to the nearest dealer. Diagnosis revealed the shifter module was faulty and needed to be replaced. Ford had a TSB about this issue. The repair took 7 days. At this point I'm extremely concerned about the reliability of this vehicle. This has been two major failures within less than 6 months of ownership. Ford contacted me asking how my experience was with the vehicle. I informed them I was very disappointed and had safety concerns. I asked for an extended warranty which was denied. I then escalated the ticket to asking for a voluntary buyback from Ford. Ford notified me that I didn't meet the criteria for a voluntary buyback and the claim was denied. Due to the repeated failures I do not feel safe continuing to drive this vehicle and I want Ford to step in and assist with this matter.
The contact owns a 2024 Ford F-150. The contact stated that the infotainment system screen had turned black after starting the vehicle and was black while driving. The contact stated that the failure had become permanent, preventing the contact from accessing safety functions for the vehicle. The contact confirmed that the rearview camera image was displayed while in reverse(R). The dealer was notified of the failure and informed the contact that the VIN was not under recall. An appointment was scheduled for a diagnostic test. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Instrument cluster display goes black. Random occurrence. Lasts between 5 seconds to 1 minute. Dealer unable to reproduce.
Digital dash randomly goes out and stops working. Can’t see speed or any information
Dashboard is occasionally black when the truck is started. The gauges don't work, and an alarm starts ringing. After a short while the gauges start to appear on the screen one at a time. this has happened several times in the few months that I've owned this truck. I see that a recall has been issued for the 2025 and 2026 Model F150's but it is also happening in my 2024 F150 that I bought new in February 2025.
The contact owns a 2024 Ford F-150. The contact stated that while driving on the highway, the hood unexpectedly opened. The instrument cluster was blank, and while it was raining, water entered the vehicle. Additionally, the contact stated that the doors failed to open as needed, and the vehicle was experiencing charging issues, causing the vehicle to fail to charge as needed. The contact deleted the charging time, and the vehicle started to charge and then stopped. The contact stated that vehicle would charge to 74 percent. The contact also stated that the passenger’s seat heater turned on independently. The message "Hands not on the Steering Wheel" was displayed. While driving 20 MPH, the collision avoidance warning light illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure during the initial visit. The vehicle was towed to an unknown local dealer, where it was determined that there was corrosion in the plugs, and the harness was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS alerted the driver that the PSI was at 7. The vehicle was taken to a tire center, which was unable to determine the cause of the failure but changed the tire. The contact stated that the taillight sensor had moisture. The manufacturer was contacted regarding a buy back, but the criteria was not met, and no assistance was provided. The failure mileage was approximately 2,000.
The electronic dash flickers black. It comes back on but it is distracting while driving as it draws my attention to the dash instead of the road. I have took it to the dealership with no investigation because it does not happen with their test drive while in their possession. There is no TSB for this issue per the dealership. There should be some investigation as they could look for a loose cable or inquire with the manufacture of the component through Ford. Something is defective...
The problem is the IPMA not working on the passenger camera the back hitch camera and the 360 Degree view camera. Ford dealer has no fix for the software solution at this time. thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.
[XXX]- Vehicle did not start, instrument cluster blacked out, infotainment screen blacked out. disconnected/reconnected battery myself everything worked. [XXX]- Instrument cluster blacked out, disconnected/reconnected battery myself, everything worked, dealership still towed vehicle in to diagnose. Same day dealership said the battery was "a little low" so they put a small charge on it and everything checked out fine. They said when I disconnect/reconnect the battery the codes are reset. So i should hope that the issue does not happen again but if it does, don't disconnect/reconnect the battery. [XXX]- Instrument cluster blacked out, drove straight to dealership where the service writer witnessed the issue and started a service file. Codes were pulled and in just the four days since it was last in the dealership there were multiple codes recorded (appx 40 over the four days). Diagnosis was a bad instrument cluster/computer module that is attached. It was replaced and vehicle returned 04 August 2025. [XXX]- Instrument cluster blacked out, drove straight to the dealership, where Service Writer, Service Manager, and Parts Manager all witnessed the same issue. Started another service file. As of the writing of this information, 08 August 2025, the vehicle is still in the shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Wont shift to park
Truck console shifter lever was shifted in Neutral. The automatic return to park feature was engaged by opening the driver door while the vehicle was stopped. The dash indicates the vehicle was in park but the shifter was stuck in the Neutral position. A tow truck was necessary because the shift lever would not return to the park position, and control of the shift lever is necessary in order to use the neutral over ride feature of the truck. Making it difficult for a tow truck to load the vehicle.
While driving, the Instrument cluster will shut off and turn back on. 1 time while using ford Blue Cruise feature, when the instrument screen shut off, the truck lost communication swerved into the other lane. I have had the instrument cluster screen replaced 3 time and it would randomly turn off/on while driving.
[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The component that is malfunctioning is the LCD dash screen that contains all of the dash indicators (Speed, RPM, gear indicator, etc.). The issue is that without warning, different colored lines flash across the screen. It is distracting and I am quite worried that if the screen goes out, I will not know how fast I am going, and I won't be able to see any of the dash indicators related to the system status. It is getting worse every day that I have the vehicle, and now the whole screen is flickering. I purchased the vehicle approximately 3 days ago and the issue has recurred every single day and I have taken a video every time it occurs (as of this report I have 7 videos). The vehicle has not been confirmed by the dealer or others because the dealer will not let me bring it in until their next available appointment on 3 March 2025. There are no warning lamps or messages that come up. Typically the symptoms appear after the vehicle is fully warmed up, or if the heater has been running for a while.
While driving, the screen in front of the driver (dash) which displays information such as speed, transmission gear, parking brake, and other important information, will flicker and/or be distorted. This results in driver distraction and may prevent the driver from seeing safety-related information such as vehicle speed while operating the vehicle. The issue is intermittent, but typically resets when the vehicle is powered off and back on.
Every day at random when I drive to work I notice in what seems milliseconds that the digital gauge cluster screen will shut off and back on almost instantly, but slow enough that I notice it. It is always random and I have no way of replicating it. I noticed it after about 2,000 miles on this brand new truck.
My 2024 Ford F-150 Raptor V6, a brand-new vehicle purchased on [XXX], has accumulated 767 miles. On the evening of [XXX] in Orange County, California, while driving on the freeway at approximately 75 miles per hour, I experienced an unexpected issue. Everything appeared normal, and there were no warning lights on the instrument cluster indicating any problems with the truck. However, a few miles before exiting the freeway, I received a message through the Ford Pass App, accompanied by a warning on the instrument cluster that read, “Drivetrain malfunction, reduced power.” Despite the warning, I continued driving cautiously until I reached my home. Upon pulling into my driveway, I scanned my vehicle for error codes, which revealed the following: P0929-77 Gear Shift Lock Solenoid/Actuator Circuit "A" Range/Performance U211B-87 Control Module Message Authentication B1578-89 Digital Park Assist Camera Vision System U023A-00 Lost Communication With Image Processing Module A U0415-00 Invalid Data Received from Anti-Lock Brake System (ABS) Control Module "A" U102F-00 Invalid Internal Control Module Monitoring Data Received From All Wheel Drive Control Module The code that triggered the check engine light, as indicated by my vehicle’s scanning app, is P0929-77. On December 31st, I took the vehicle to Caruso Ford in Long Beach, California, for diagnosis. Unfortunately, Caruso Ford is currently unable to pinpoint the fault. The tech who examined my vehicle believes it’s an electrical issue rather than mechanical. I hope to receive an update on my vehicle by Tuesday, January 7th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Anti lock Brake Fault and disabled Hill Start assist failure Collision waring system failure All of these occurred while driving. Luckily I was able to move the vehicle of the road and was able to avoid any accidents.
Not 5 minutes ago I reported an issue to the federal safety agency regarding a 2024 Ford F-150 V6 Raptor. Just as I was submitting the form, I got an alert that remote features are disabled to preserve battery. The error texted to my phone states: “Don't worry though, nothing is wrong. This happens automatically when you haven't started your vehicle for a period of time.” I am not understanding why an error related to not driving recently would appear, I just drove about 70 miles round trip and have been home less than 30 minutes.
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