Ever since Ford Safety Recall 21S56 (the federal safety agency Campaign 21V986) for the sagging underbody insulation and driveshaft was performed on my vehicle, the truck has suffered severe, transient losses of power steering assistance. This dangerous failure occurs specifically when driving over or splashing through standing surface water, such as during normal rain or wet roadway conditions. Upon water contact with the vehicle's underbody, the Electronic Power Assist Steering (EPAS) system instantly experiences an electrical or network communication fault, resulting in a sudden, total loss of steering assist and making the heavy truck incredibly difficult and hazardous to control. The physical reassembly and modification of the underbody heat shields during the recall execution directly disturbed, damaged, or altered the routing of the main high-current steering rack wiring harness, connectors, or structural frame grounding strap located in that immediate service corridor. Moisture intrusion across these compromised electrical pathways triggers an absolute safety system shutdown of the power steering assistance. The local dealership is refusing to inspect their workmanship or remedy this severe safety hazard, falsely claiming that their obligation expired under a standard 12-month commercial warranty, leaving a known federal safety defect incomplete and dangerous to operate on public roads.
Ford F-150 power steering loss problems
597 of the 38,399 owner complaints about the Ford F-150 describe loss of power steering, most of them for the 2013 model year.
- owner complaints
- 597
- worst model year
- 2013
- typical repair cost reported
- $1,900
- typical mileage
- 74,500
By model year
Often reported together
Loss of power 162Stalling 39Steering lock-up 32Engine failure 25Ball joint 24Check engine light 20Jerking 15ABS 12
Trouble codes mentioned
U3000 3P2112 2U2101 1U2011 1U1012 1U0212 1U0121 1P2125 1P2124 1P2123 1
What owners say
On 10-20-2026 while driving at highway speed of approximately 65 mph on a mountainous curving road, the steering became noticeably hard and the vehicle gave a Steering Assist Fault Service Required warning. Slowing down to a stop to park the steering was very hard. The Warning was dismissed, but reappeared on the dash withing 5-10 miles of driving. After shutting off the Truck for 30 minutes, I drove directly to a Ford Dealership. On the way there, the Steering Assist Fault warning came back on. The truck has 39,206 miles and is just barely out of warranty. The Dealership checked for weak failing 12 volt battery, loose or corroded ground/terminals and software updates and found none of these minor issues. The dealership did diagnose the PSCM was bad. They told me the Fault error code was U3000 and the Power Steering Control Module (PSCM) that is built into the Rack & Pinion steering rack assembly would need to be replaced. This is a Severe Safety Concern where a sudden failure of a primary steering component at 65 mph is a severe safety incident that could cause a catastrophic crash. Because my vehicle is barely out of warranty, and this is a very expensive repair to have the steering rack assembly replaced, re-programmed and wheel alignment, I have contacted Ford Corporate Customer Relationship Center as well as the Dealership for and After Warranty Assistance also known as Ford's Goodwill Assistance Cost Share. I am currently awaiting word on if Ford will help me with the cost of this repair. This is unknown at this time.
In the last month this has happened twice. While driving down the freeway my vehicle just downshifted on its own, speedometer dropped to 0, and I lost steering power but vehicle was still running. The wrench for service came on and the battery light also. As I was trying to get to a safe location the infotainment system went off first followed by my dash lighting. On the first time it happened after letting the vehicle sit for about an hour upon restart everything reset and was ok, but the engine light is still on after second incident and I'm afraid to drive it now.
All warnings, lane keeping assist, steering assist. Dealer confirms steering rack is failing. Truck has 50,000 miles. Completely lost steering while driving my children to school. Codes U3000 and U3000-96 internal failure.
I am writing to express my serious concern about a power steering failure in my 2015 F-150. Within the last few weeks, it began losing electronic power steering assist intermittently. The loss of assist happens suddenly, with no warning light or message on the dash. When it happens, the steering becomes extremely heavy and difficult to turn, and it can happen at any speed. The vehicle is very hard to steer without power assist, and becomes a serious risk to avoid an obstacle, hold my lane in a curve, or make a necessary maneuver in traffic. A sudden loss of steering control like this can easily lead to a serious accident, with the risk of injury or death to me, my passengers, and others on the road. Because of this I have already had a close call. The power steering went out while I was making a right turn at a traffic light on a major road. The truck drifted wide into the oncoming lanes, and I had to brake hard to avoid a collision. I pulled over and turned the truck off. When I started it again, the power steering seemed to work, and I was able to drive to the nearby Ford dealership to ask about the problem. Because I was about 30 miles from home, they advised that the best thing I could do was to get the truck back to my local dealer. When I brought my vehicle to my local dealer, the service department confirmed that recalls and bulletins exist. However, they told me that my truck's VIN does not fall within the affected range. This is the pattern I have seen every time: the power steering returns after the truck is restarted, but then goes out again at random, with not warning, and with no way for me to predict when. It is clearly not normal for a power steering system to fail on a vehicle with only 60,000 miles. A steering system is a critical safety component and should be expected to last well beyond this mileage. A failure this early points to a defect, not ordinary wear and tear,
The vehicle experienced a sudden and unexpected loss of power steering assistance while being driven on a highway. The failure made the vehicle extremely difficult to steer and nearly caused an accident, creating a serious safety hazard. After pulling over to get off the highway, it was observed at lower speeds, the vehicle did not have its full range of steering also creating a safety hazard. The problem was confirmed by the dealer, who determined that the power steering gear system had failed. The dealer replaced and repaired the entire power steering system. No warning lights or other alerts appeared before the failure. The sudden loss of steering assistance occurred without warning while the vehicle was in motion, significantly increasing the risk of a crash.
Suddenly lost power steering dash lights for traction control and power steering assist it takes a lot of strength to steer it no prior warning and I recently had spinal surgery
Subject: Steering Rack Failure Reimbursement Request, VIN [XXX] To Whom It May Concern, I am requesting review and reimbursement for an electronic steering rack replacement on my 2021 Ford truck, VIN [XXX]. The electronic steering fault first appeared at start-up and when turning the wheel to full lock. Initially, I could pull over, shut the truck off, restart it, and the warning would clear. After a battery replacement, battery monitoring system reset, and multiple steering relearns, the steering failed completely. When the failure occurred, steering became extremely difficult. After hitting a bump, the steering wheel jerked suddenly and caused pain to my hand and thumb. This also created a serious safety risk for me and others on the road due to the reduced ability to steer. The dealership replaced the electronic steering rack at a cost of over $2,000. The truck had only about 40,000 miles at the time. I later found Ford Recall 21S28, which appears to cover certain trucks built between XXX. Based on my VIN and build date, my truck appears to fall within that range, but the dealership advised my VIN was not included. Given the low mileage, safety risk, and apparent build-date match with Recall 21S28, I request that Ford and the federal safety agency review my vehicle’s eligibility under this recall or any related program and reimburse me for the repair. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While Driving power steering failed, in addtion this complaint is noted on numerous Ford formums and websites for my year and model truck.
"While operating my 2016 Ford F-150, the vehicle lost power-steering assist. Ray Skillman Ford diagnosed an internal failure of the power steering control module and replaced the steering gear assembly. The vehicle had approximately 94,620 miles. Sudden loss of steering assist significantly increased the effort required to steer the truck and created a safety concern. The repair cost me $3,804.27."
Related recalls
Steering
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 F-150 vehicles. The lower intermediate shaft fasteners may be improperly attached to the steering gear, allowing the shaft to come loose or detach.
- Risk
- A lower intermediate shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the lower intermediate shaft fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S46.
Recall number 25V309000 · Recall details
Steering
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering gear assembly may have been assembled with an incorrect rack, which can cause the gears to fracture.
- Risk
- A fractured steering gear can cause the steering to bind or lock, resulting in a loss of steering control and increasing the risk of a crash.
- Remedy
- Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed February 19, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S04.
Recall number 25V022000 · Recall details
Steering: column
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering column lower shaft may have been secured to the steering gear assembly with an incorrect fastener, which can result in the separation of steering components and cause a loss of steering control.
- Risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Dealers will replace the lower steering shaft fastener, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S32.
Recall number 24V329000 · Recall details
Steering: column
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
- Risk
- A deactivated air bag will not deploy during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332.
Recall number 23V847000 · Recall details
Steering: column
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 F-150 vehicles. The power-adjustable telescoping steering column connector wiring may be too short. Wiring that is too short can become damaged or separate if the adjustable steering column is extended all the way.
- Risk
- Damaged or separated wiring may result in the steering column not moving as intended in certain crash conditions, increasing the risk of injury in a crash.
- Remedy
- Dealers will inspect the steering column wiring harness and repair the wiring, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk, were mailed on May 9, 2022. Owner notification letters were mailed July 28, 2022. Remedy parts are expected to be available by the end of July, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S24.
Recall number 22V253000 · Recall details
Steering: rack and pinion
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The steering gear may have internal damage, which could result in difficulty steering, or the inability to rotate the steering wheel while driving.
- Risk
- Loss of steering control can increase the risk of a crash.
- Remedy
- Owners are advised to not drive their vehicles until the repair is complete. Vehicles will be towed in for service, and dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed on June 4, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S28.
Recall number 21V407000 · Recall details
Steering
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2015 Ford F-150 trucks manufactured March 19, 2015, to March 30, 2015. The affected vehicles may have been built with a steering upper intermediate shaft that was improperly riveted.
- Risk
- If the intermediate shaft was improperly riveted, it could separate from the intermediate shaft flex coupling, resulting in a loss of steering control and increasing the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will inspect the intermediate shaft and replace it, as necessary, free of charge. The recall began on May 22, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S17.
Recall number 15V279000 · Recall details
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
- Risk
- A loss of steering control while driving increases the risk of a vehicle crash.
- Remedy
- Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S09.
Recall number 14V316000 · Recall details
Steering: gear box: shaft pitman
- What is wrong
- On certain pickup trucks, the pitman arm to steering gear retaining nut was not fully tightened to the required specification.
- Risk
- If the pitman arm to gearbox attachment nut loosens, a noise and a loose feel in the steering could occur. If the condition progressed and service was not sought, the nut could back off completely and the pitman arm could separate from the gear causing a loss of steering. If the warning is not heeded and steering is lost, a crash may result.
- Remedy
- Dealers will tighten the pitman arm retaining nut to specifications. Owner notification began on october 1, 2003. Owners should contact ford at 1‑866‑436‑7332.
Recall number 03V349000 · Recall details
Steering: gear box: shaft sector
- What is wrong
- On certain pickup trucks and sport utility vehicles, if the intermediate shaft yoke separates from the steering gear input shaft, the steering system becomes disconnected.
- Risk
- This could result in loss of steering control, potentially resulting in a vehicle crash without warning.
- Remedy
- Dealers will inspect the steering intermediate shaft yoke to determine if the yoke is fully seated on the steering gear input shaft. If the yoke is fully seated no service is required. If the yoke is not fully seated and bolt groove and spline is visible, the intermediate shaft and bolt will be replaced as well as the bolt at the steering column connection. Owner notification began on may 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1‑800‑392‑3673.
Recall number 03V196000 · Recall details
Questions about the Ford F-150 power steering loss
Which Ford F-150 years have loss of power steering problems?
The model years with the most reports are 2013 (95 complaints), 2011 (84 complaints) and 2012 (76 complaints).
How much does it cost to fix loss of power steering on the Ford F-150?
Owners who mentioned a price put the repair at about $1,900 (median of 61 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history