The contact owned a 2017 Ford F-250 hauling an unknown fifth-wheel trailer. The contact stated that while driving at 55 - 60 mph, the smoke odor was detected. The contact slowed the vehicle down to 10 mph, to stop and pull over. The fire started from the vehicle's engine compartment. The vehicle and travel trailer caught fire. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report. The contact had sustained smoke inhalation injury but did not receive medical assistance. The vehicle was towed to a tow yard and was currently being reviewed by the insurance company. The contact works for the dealer and made them aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
2017 Ford F-250 SD fuel system complaints
Page 3 of 3: complaints 41 to 54 of 54, newest first, as owners wrote them.
Cp4 high pressure fuel pump failure leaving vehicle disabled completely and a driver was put at risk traveling about 70 MPH on the freeway when this pump failed completely. Had to be towed to nearest shop and was told that this failure is a known failure to ford. This pump was made for european gas not american gas - does not lubricate the system as it should. Approx. Expense is $9,500.00 to install the disaster kit (about $6,000) and at least 26 man hours (labor) to repair as told by the mechanic after inspecting the vehicle. Need ford to address this issue as the driver and others could have been put in a fatal situation since the vehicle losses all power and is uncontrollable at that point. We need reimbursement for this repair as we were never informed that this pump was in this vehicle by the dealer that sold us this vehicle in august 2017. Consumer stated cp4 high pressure fuel pump failed and the expense repair was over $6,000 for the disaster kit.
Vehicle has experienced multiple catastrophic upper oil pan failures, lower oil pan failure, coolant leak, fuel line dry rotted, and other issues at less than 138,000 miles. Resulting in potential loss of control of vehicle due to potential tire and brake exposure to engine oil and fluids. Potential of fire and other catastrophic loss.
Diesel leaking from front right. Found diesel fuel pooled under truck in the driveway while it was parked.
Today, I experienced a fuel leak while driving down the road that emptied about 10+ gallons of diesel fuel all over the top of my engine and on the roads. The truck has been dropped off at the ford dealer (koons ford, falls church va) on 6 march 2020 for investigation. Truck leaked fuel over hot engine parts and all over the roads making the roads a dangerous place for other drivers.
Tl* the contact owns a 2017 ford f-250. The contact stated that the vehicle was supposed to have a 34-gallon fuel tank, but took less than 24 gallons of fuel. The contact called bill utter ford at 940‑321‑7400 (located at 4901 s interstate 35 e, denton, tx 76210) where it was determined that the vehicle was not covered by service bulletin number: 17-0046 (which addressed the possibility of a fuel tank replacement). The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 37,000. *dt
Tl* the contact owns a 2017 ford f-250. When the contact entered the vehicle, he smelled diesel fuel emitting from the vehicle. The contact pulled the vehicle over and noticed fuel leaking from the vehicle. The contact discovered the federal safety agency campaign number: 16v778000 (fuel system, diesel). The contact called five star ford (6618 ne loop 820, north richland hills, tx 76180, (817) 500-0096) and was informed that they were unaware of a recall. The manufacturer was notified and stated that they were aware of the recall; however, the VIN was not included. The vehicle had not been repaired. The failure mileage was 81,200.
While driving on interstate 20, eastbound, my low fuel pressure indicator light came on. I started losing power and we pulled off at the exit that was there. As soon as we stopped, the engine bay was on fire. It gave no indication of odd smells or problems.it seemed to burn the engine compartment completely, all the electrical systems, interior, possibly firewall, etc. It seems this is possibly a known problem.
We (my wife and I) were coming back from louisiana to houston, texas on a 4 hour road trip. We were on I-610 in houston when we started to smell diesel. I looked down at my fuel gauge and saw the "miles to empty" dropping rapidly, so I slowed down on I-610 and started taking the exit ramp to investigate the issue. As we entered the exit ramp, the back end of my truck started sliding and did a full circle until my back bumper hit the exit ramp guard rail. Luckily, the cars behind us were far enough back that we did not get hit or severely injured. We pulled off the exit ramp into the nearest gas station about 100 yards away to discover diesel pouring out of the front of my pickup. We found diesel all over the bottom of my pickup, the rear tires, and all over the engine and interior of the hood. It made sense why we randomly started sliding on the exit ramp when it was sunny out and we were going under the speed limit. I have videos of the fuel filter housing mounted to the motor where it is clearly very loose and diesel had leaked out and gone everywhere. We found that as long as the key is on, diesel will leak severely. When the key is turned off, the leak slows down to drops. It has been 3000 miles since my last oil change and no one has ever touched the fuel filter. The dealership (autonation ford in katy, texas) is trying to blame the problem on us so they aren't liable - saying the crash caused it, then saying we messed up the fuel filter, and who knows what their next excuse will be. We are not happy with the service we have received on a practically brand new truck. The truck has also had problems with the door latch freezing and not holding the door shut.
With no notice the truck cut off at a busy intersection and would not restart. Because of the location the police ordered a tow to move it quickly. Later roadside assistance towed it to the dealer who informed me the fuel pump was bad but they required more through work to quote it all. It ended up the whole high pressure fuel system had to be replaced as well as the fuel injectors. Ford claimed it was due to water contamenated fuel however my insurance sent a sample pulled from the truck and found only metals consistent with the material found in the fuel system but no water. My internet research showed recalls for this truck were issued for a missing strap on the fuel pump but not for my VIN which was produced in the kentucky plant. When I showed the dealership they encouraged me to contact ford corporate as they could not assist me further. The truck shutting off with no warning is a danger to the driver. I was billed $9,493.49 because they claimed water containation in the fuel which was not present. I had the department of agriculture check the last placed I purchased fuel and it was also fine as was the fuel the insurance company pulled from the truck. Ford owes the consumer a recall and reinbursement for the changes! This happened to be the 2nd fuel system this truck has received. The first was replaced under warranty but I am unable to load the service record details due to file size. I will send them if you will allow it.
Diesel fuel spraying out continuously while driving inside engine compartment causing wheels to slip. Strong odor inside cabin.
While driving about 30 MPH on mountain road at cade's cove tn. The engine shut off , no indication before hand. All small icon showed on dash including battery. Just made it to the other side of road pull off area or other wise I would have been in center of road. No power steering. Turner key off and waited about 1 minute. Turned key on and engine started up. Was able to return to our campground. This could have been a very serious safety / accident as this mountain road is very narrow and many turns going back to gatlinburg tn. From cade's cove.
Diesel fuel spraying out continuously while driving - fuel filter housing crack detected. Had to park and then put in shop - dealership confirmed fuel filter housing was cracked. Planet ford in spring, tx is the dealership.
Cross traffic system failure blind spot system failure air bag display failure turn signal cadence A/C failure intermediary power window failure mirror deployment failure A/C cannot make changes fuel mpg major drop
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