the federal safety agency Vehicle Safety Complain To whom it may concern, My Name is [XXX] I am submitting this complaint regarding my 2019 Ford F-250 Super Duty equipped with the 6.7L Power Stroke diesel engine (VIN: [XXX]). At approximately 137,900 miles, my vehicle suddenly lost engine power while driving and stalled without warning, creating a serious safety hazard. After stalling, the truck would not restart and had to be towed to a repair facility. The repair shop diagnosed a catastrophic failure of the diesel high-pressure fuel injection pump. According to the repair invoice, fine metallic flakes were found throughout the entire fuel system, contaminating the fuel lines, fuel tank, injectors, and related components. Because of this contamination, the shop determined that the entire fuel system required replacement, including replacement of all eight fuel injectors, cleaning of the fuel tank and fuel lines, replacement of the fuel filter, and installation of an upgraded diesel injection pump. The estimated repair cost exceeded $11,000, resulting in a significant financial burden. I understand that Ford Safety Recall 24S78 addresses a high-pressure fuel pump issue on certain 2020–2022 Ford Super Duty trucks equipped with the same 6.7L Power Stroke diesel engine. Although my 2019 model is not included in the recall, my vehicle experienced what appears to be a very similar failure that resulted in sudden loss of engine power while driving and complete contamination of the fuel system. I am not asserting that my vehicle is covered by the current recall. Rather, I respectfully request that the federal safety agency investigate whether the same or a substantially similar defect may also affect certain 2019 Ford F-250 Super Duty vehicles equipped with the 6.7L Power Stroke diesel engine. If the investigation determines that these vehicles are affected by the same safety defect, I ask that the recall be expanded accordingly. I have retained the repair invoice documenting the diagnosis INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Ford F-250 SD stalling problems
271 of the 6,553 owner complaints about the Ford F-250 SD describe engine stalls while driving, most of them for the 2004 model year.
- owner complaints
- 271
- worst model year
- 2004
- typical repair cost reported
- $1,600
- typical mileage
- 73,000
By model year
Often reported together
Loss of power 35Fuel pump 35Check engine light 29Power steering loss 17Hesitation 14Won't start 13Jerking 11Engine failure 7
Trouble codes mentioned
P20BA 1P064A 1P027A 1P008A 1P0087 1
What owners say
The contact owns a 2022 Ford F-250 SD. The contact received notification of the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that while driving on several occasions at various speeds, the vehicle lost power and stalled. The vehicle was able to restart after each failure after two minutes. The contact stated that the failure persisted. The contact stated that during one failure while hauling a trailer, the vehicle immediately stalled. The contact stated that during the last failure, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 32,000.
The contact owns a 2020 Ford F-250 SD. The contact stated that the vehicle was repaired under the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, while driving 40 MPH approximately two months later, the vehicle was running rough and stalled. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure, causing the fuel system to become contaminated. The dealer determined that the fuel system needed to be replaced. The dealer submitted a diagnostic report to the manufacturer. The contact notified the manufacturer of the failure, and a case was filed. The vehicle was not repaired and was pending the manufacturer's decision regarding the coverage of the repair. The failure mileage was approximately 103,000.
My truck transmission changes gears randomly while in motion. It is terrifying when it happens in traffic and the truck stalls and looses power then kicks back in with a loud noise. I stopped driving it since March of 2026.
My husband was driving our 2019 F250 on the highway at over 75 mph and the truck totally shut down/stalled without warning, could have killed him or another person, lucky he was able to coast to the shoulder and stop, we took to the Ford dealership and was caused by the faulty CP4 fuel pump the truck was made with that has had class action lawsuits and recalls, we are out of pocket over $14,000 to rebuild entire fuel system due to the fact that fuel pump is NOT compatible with our diesel fuel leading to metal shavings build up in fuel system. Our truck still has no recall on this and it should and we should be reimbursed for the extremely expensive and lengthy repair, this is a very dangerous issue. The mechanic also stated he "duplicated" the stall when he go on the highway and hit speeds over 60 mph, thank goodness he is ok as well.
The contact called on behalf of the owner of a 2021 Ford F-250. The owner received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The vehicle failed to restart and was towed to Grumpy's Diesel Service. The mechanic sent a fuel sample to a testing company, and it was confirmed that there was no water contamination. The mechanic diagnosed that the high-pressure fuel pump had exploded. The mechanic replaced the high-pressure fuel pump and fuel rails, and a decontamination kit was installed. The vehicle was repaired at the contact's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were not contacted. The failure mileage was approximately 120,000.
The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.
We get a power reduced code and the truck shuts down while driving. We have to pull over and put it in park and restart it. When we are on the freeway we can’t get over we put it in neutral and turn off the truck and restart it. It is very scary and dangerous! This has been happening since June of 2025.
the federal safety agency Complaint Text (Copy/Paste) Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke Recall: 24S78 – Powertrain Control Module (PCM) Software Update Complaint: Ford has issued Recall 24S78 for the high-pressure fuel pump defect on my 2020 F-250, but the company has not provided an actual remedy. The recall shows as open on my VIN, and Ford’s documentation says a PCM software update is the fix, but Ford released the software and then pulled it back within a week. My dealership confirmed Ford removed the remedy from their system, so they cannot perform the recall at all. This leaves my truck exposed to a known safety defect with no available repair. The high-pressure fuel pump failure this recall addresses can cause sudden loss of power, engine stall, or complete shutdown while driving. Until a working remedy is released, I’m driving a truck that Ford has admitted has a serious safety defect, but they have not provided any fix or timeline. I am requesting the federal safety agency investigate why the remedy was withdrawn, why no replacement remedy has been provided, and why Ford is leaving owners with a known safety risk for an extended period. This is an expensive vehicle, and the defect can cause catastrophic engine damage and create a hazardous situation on the road. Owners deserve an effective recall remedy that is actually available. Not exactly sure when the recall was first brought to light but I do know it has been months now.
the federal safety agency recall 24v455 - possible fuel pump failure can result in engine stall which increases the risk of crash. This recall has been open since July 2025 with no action or reasonable fix or repair from Ford putting myself and family in danger.
Related recalls
Engine
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
- Risk
- A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S11.
Recall number 19V278000 · Recall details
Engine and engine cooling: engine: diesel
- What is wrong
- On certain heavy duty trucks equipped with 7.3l diesel engines, the camshaft position sensor located on the engine of the vehicle may function intermittently, possibly resulting in an engine stall.
- Risk
- In the event of an engine stall, a crash could result without warning.
- Remedy
- Dealers will inspect the sensor and replace it with an improved camshaft position sensor free of charge. The recall began on december 29, 2007. Owners may contact ford at 1‑866‑436‑7332.
Recall number 07V553000 · Recall details
Questions about the Ford F-250 SD stalling
Which Ford F-250 SD years have engine stalls while driving problems?
The model years with the most reports are 2004 (68 complaints), 2005 (32 complaints) and 2003 (23 complaints).
How much does it cost to fix engine stalls while driving on the Ford F-250 SD?
Owners who mentioned a price put the repair at about $1,600 (median of 24 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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