2016 Ford F-350 SD: airbag warning light

Filed May 3, 2023 · Airbags · SD

Ford announced the federal safety agency Recall 22V337 on May 16, 2022. In December 2022, they advised about the remedy, to have the steering wheel clock spring replaced, and that parts were "anticipated to be available early first quarter 2023". My 2016 Ford F-350 had the Airbag Warning Indicator warning light on indicating a malfunction. My local authorized Ford dealer, Capital City Ford in Pierre, South Dakota, checked my pickup's system and verified the clock spring recall was indeed the reason for the circuit disconnect. The clock spring needed to be replaced. My airbag would not work until it was replaced. My 15 year old daughter will be driving that pickup, pulling a horse trailer with her horses in it, going to high school rodeos. Not having an operable air bag is not an option. My local dealer ordered a clock spring, which arrived in two days, installed it and everything works just fine - air bag and all gauges controlled by the steering wheel buttons. Ford won't pay for it. I had to pay for it. $239.58 parts and labor. Clearly the part is available, my dealer was able to get one. Why is Ford not having dealers repair this, let alone repair it free of charge per the Recall??? I cannot afford to have to pay $239.58 for Ford's Recall but more importantly I could not afford to have my daughter possibly being in a crash with an airbag that won't deploy. How can I receive compensation from Ford? Please and thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Nov 8, 2022 · Airbags · 98,000 miles · AR

The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of the federal safety agency Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.

Filed Oct 14, 2022 · Airbags · 40,000 miles · WY

The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the federal safety agency Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.

Filed Aug 31, 2022 · Acceleration, Airbags · FL

There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair?????? This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.

Filed Jul 14, 2022 · Airbags · 1,000 miles · IN

The contact owns a 2016 Ford F- 350. The contact stated that the air bag warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool displayed no unrepaired recall on the vehicle. The approximate failure mileage was 1,000.