2016 Ford F-350 SD: fuel pump failure

Filed Sep 29, 2026 · Fuel system · LA

On 09-25-2026 I was changing the fuel filters on my truck when i noticed metal shavings in the bottom of the fuel filter. Immediatey contacted Norman's Auto & Diesel Repair and i had the truck towed to Norman's. The CP4 fuel pump was failing, they converted to the DCR fuel pump. The truck only has 71,234 miles on it and this problem cost me over 4,000.00 dollars. All Ford 6.7 diesel from 2011 to 2026 should be recalled. This is a problem that Ford has been knowing about since 2011. INVOICE #018016

Filed Jun 11, 2025 · Engine, Fuel system · 82,800 miles · TX

The contact owns a 2016 Ford F-350. The contact stated while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to the local dealer where it was diagnosed and determined that the cylinder was not operating as needed, and there was engine damage. The vehicle was not repaired. The vehicle was previously taken to the local dealer, Summerville Ford (9700 Dorchester Rd, Summerville, SC 29485); where it was diagnosed and determined that there were metal shavings in the fuel system in the high-pressure fuel pump. The vehicle was repaired; however, the failure recurred. There was black smoke while driving and the check engine warning light was illuminated. The contact stated that the turbo charger, body mounts, and coolant pump were replaced; however, the failure persisted. The manufacturer was not yet contacted. The failure mileage was approximately 82,800.

Filed Dec 23, 2024 · Fuel system · 88,000 miles · IN

The contact owns a 2016 Ford F-350. The contact stated that while driving at 55 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The oil and check engine warning lights were illuminated. The vehicle was towed to the dealer who diagnosed a failure with the fuel pump. The contact was informed that the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 88,000.

Filed Jun 3, 2024 · Fuel system · 150,000 miles · WY

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the engine seized. The check engine warning light illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump and metal shavings inside the fuel system. The contact was informed that the fuel system and injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.

Filed Apr 15, 2024 · Fuel system, Transmission · TN

There are two incidents one ford diesel high pressure fuel pump disintergrates while driving vehicle and the intercooler hose which is plastic blows up which in both cases causes the vehicle to lose power and stop running. This occured to me while pulling rv on interstate .

Filed Dec 7, 2023 · Engine, Fuel system · 112,000 miles · GA

The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the "Engine Power Reduced" message was displayed and the vehicle downshifted while running very rough before the vehicle stalled. The contact coasted to the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and caused metal fragments to enter the fuel system. The contact was informed that the high-pressure fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 112,000.

Filed Oct 22, 2018 · Fuel system · 38,600 miles · GA

While driving on I-75 in the passing lane at between 70-75 MPH, approaching macon,ga. Our vehicle slowed way down. We were able to make it to exit 167 before vehicle quit running. Vehicle quit on the exit ramp, less than a mile from where it 1st began slowing down. Vehicle was towed to riverside ford in macon. Upon examination by ford mechanic, while there was no water in the fuel, there was a slight amount of rust around rim and metal in the fuel filter. We had vehicle towed home. On monday we had the vehicle towed to robbie roberson ford in waycross, ga. Upon examination of the fuel system by one of their mechanics the same determination was made., slight rust around rim of fuel filter and metal in the filter. At no time did the water sensor light come on. The fuel pump had exploded. Ford assumed no liability although the vehicle is still under warranty. The vehicle fuel system should not be so sensitive that the fuel pump explodes just because of a little rust probably caused by condensation. Had we not been able to exit I-75 and the vehicle quit in traffic this could have resulted in a major accident with multiple injuries/deaths. Ford is aware they have an issue because they have a kit to fix it but refuse to acknowledge problem.

Filed Jun 27, 2018 · Engine, Fuel system · 45,222 miles · PA

Tl* the contact owns a 2016 ford f-350 sd. The contact stated that the vehicle stalled without warning. The vehicle was towed to basil ford (1540 walden ave, buffalo, ny 14225, (716) 893-1000) where it was diagnosed that the incorrect fuel was placed in the vehicle. The vehicle was then towed to washington ford (507 washington rd, washington, pa 15301, (724) 223-5100) who speculated that there was no octane in the fuel or there may have been water or rust in the fuel system. The dealer later stated that, with fuel samples, they found metal shavings in the fuel system and the high pressure fuel pump may need to be replaced. The vehicle was serviced by the second dealer, but they could not provide a permanent remedy to repair the vehicle. The contact was awaiting a response from the manufacturer to determine if the part was available to provide to the dealer to repair the vehicle. The approximate failure mileage was 45,222. *tt *dt updated 10/19/18

Filed Aug 15, 2017 · Fuel system · 10,000 miles · VA

Vehicle has 10k miles on it. Was driving down the road, vehicle shut up, and would not start back up. Took to dealer, stated it was a fuel pump problem, that the fuel pump in the truck blew up and sent metal shreds through the fuel rail system and into the engine. Ford denied the warranty stating the fuel was contaminated with to much water. Upon having my fuel tested, it was determined it was not contaminated and they paid 9000 of repair cost, and I paid 1000. I have two vehicles (the other which I will also make a complaint as well) and both vehicles have unsafetly shut off and lost power. After doing research, the fuel pump in the trucks in not rated for the lubricity the diesel fuel in america offers. I have spoken to several mechanics who said the pump will blow up if you do not use a fuel additive. Fuel specifically states to use united states ultra low diesel fuel in their system, and does not require their consumers to use fuel additives. The pump is not rated, and ford is putting these pumps in their trucks knowing their not rated for ulsd in the untied stated.

Filed Aug 15, 2017 · Fuel system · 30,000 miles · VA

Vehicle has 30k miles on it. Was driving down the road, vehicle shut up, and would not start back up. Took to dealer, stated it was a fuel pump problem, that the fuel pump in the truck blew up and sent metal shreds through the fuel rail system and into the engine. Ford denied the warranty stating the fuel was contaminated with to much water. Upon having my fuel tested, it was determined it was not contaminated and they paid 9000 of repair cost, and I paid 1000. I have two vehicles (the other which I will also make a complaint as well) and both vehicles have unsafetly shut off and lost power. After doing research, the fuel pump in the trucks in not rated for the lubricity the diesel fuel in america offers. I have spoken to several mechanics who said the pump will blow up if you do not use a fuel additive. Fuel specifically states to use united states ultra low diesel fuel in their system, and does not require their consumers to use fuel additives. The pump is not rated, and ford is putting these pumps in their trucks knowing their not rated for ulsd in the untied stated.