2020 Ford F-350 SD: fuel pump failure

Filed Aug 26, 2026 · Fuel system · 230,000 miles · GA

The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with the federal safety agency Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under the federal safety agency Campaign Number: 24V957000(Fuel System, Diesel); because there was no metallic debris found in the fuel system. The manufacturer was made aware of the failure, and the recall repair was denied. The failure mileage was approximately 230,000.

Filed Jul 28, 2026 · Fuel system · MI

1. High Pressure Fuel Pump 2. All safety is good 3. It has been taken to the dealership and blaming it on the water separator (water/rust in fuel) The codes thrown are towards the High Pressure Fuel Pump 4. No there were no warning lights or messages prior to the failure. 5. Dealership did not provide the inspection report

Filed Mar 2, 2026 · Fuel system · 270,000 miles · GA

The contact owns a 2020 Ford F-350. The contact stated that while driving at 70 MPH, the vehicle went into LIMP Mode and unintendedly decelerated and shut off. The vehicle was towed to the residence, and a dealer was contacted. The contact associated the failure with the federal safety agency Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL). The vehicle was towed to the dealer, and the contact was informed that the CP4 high-pressure fuel pump needed to be replaced. The engine was repaired, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the recall was on pause. The failure mileage was 270,000.

Filed Dec 4, 2025 · Fuel system · 138,527 miles · TX

The contact owns a 2020 Ford F-350. The contact stated that while driving at an undisclosed speed, the engine power failure warning light illuminated, and the engine seized. The contact stated that the failure had occurred while towing a small vehicle. The contact coasted the vehicle to the shoulder of the road, which was very unsafe. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with high-pressure fuel pump failure, cylinder rod and head gasket failures. The contact was informed that the high-pressure fuel pump had exploded and sent fuel all over and into the engine. The contact was informed that the engine had failed due to a high-pressure fuel pump failure. The contact was advised to tow the vehicle to the dealer. The contact received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, parts for the recall repair were unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the dealer to schedule a diagnostic test. The failure mileage was approximately 138,527.

Filed Nov 5, 2025 · Fuel system · 130,000 miles · CA

The contact owns a 2020 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was stopped on the side of the road and idling, the engine made a chirping sound and then shut off. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the high-pressure fuel pump had failed. The contact was informed that the vehicle was not covered under the recall due to the mileage exceeding the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

Filed Sep 24, 2025 · Engine, Fuel system · IL

I have sent in a previous complaint as our truck would die in the middle of the road, due to the fuel pump. It is unacceptable that Ford has not resolved the recall issue in 9 months. Our truck is needed daily for our business. Please make Ford take action.

Filed Aug 5, 2025 · Fuel system · CA

The contact's husband owns a 2020 Ford F-350. The contact stated that while her husband was driving at unknown highway speeds, the vehicle stalled without warning. The vehicle was towed to a dealer, where it was diagnosed with a high-pressure fuel pump failure. The contact was informed that part to do the repair was on backorder, and the vehicle was towed back to the contact's residence. The contact then received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. Several local dealers were contacted and each dealer stated that the parts were unavailable. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Filed Jul 17, 2025 · Fuel system · 150,000 miles · NC

The contact owns a 2020 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 24V957000(Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the highway road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the fuel pump had failed, causing debris to spread in the fuel system. The dealer determined that the fuel pump and the fuel system needed to be replaced. The engine was also inspected for damage. The vehicle was repaired. Upon receiving the recall notification, the manufacturer was contacted for reimbursement; however, the manufacturer advised the contact that reimbursement would be provided once the recall remedy became available. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

Filed Jul 11, 2025 · Fuel system · 124,000 miles · FL

The contact owns a 2020 Ford F-350 The contact stated while driving 25 MPH, the vehicle was quiet, and the vehicle lost power independently. No warning light was illuminated. The contact pulled over to the right side of the road while waiting for tow assistance. An Independent mechanic was contacted. The vehicle was towed to an independent mechanic and the contact was informed that the fuel pump was damaged and needed to be replaced. The vehicle was repaired. The contact related the failure to the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel). The manufacturer was notified of the recall and informed the contact that parts for the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel) was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 124,000. VIN tool confirms part not available.

Filed Jul 10, 2025 · Fuel system · 56,000 miles · AL

The contact owns a 2020 Ford F-350 used for hauling a 24-foot trailer. The contact stated that while driving 40 MPH, the vehicle stalled. While driving and approaching a stop, the vehicle stalled. The vehicle restarted on one occasion. The reduced power mode message was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined the failure was due to the high-pressure fuel pump. The vehicle was repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel). The failure mileage was approximately 56,000.

Filed Jun 18, 2025 · Brakes, Engine · 106,000 miles · TX

The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

Filed May 7, 2025 · Fuel system · WA

I own a 2020 Ford F-350 with the 6.7L Power Stroke diesel engine. It uses the Bosch CP4 high-pressure fuel pump, which is known to be prone to sudden, catastrophic failure. If the pump fails, it sends metal shavings through the fuel system, which can cause complete engine shutdown without warning — a dangerous situation while driving. Currently, an unresolved safety recall exists that could cause additional potential damage to this high pressure fuel pump, which only increases the odds of the pump itself failing. That said, the present unresolved recall does not solve the problem of a faulty high pressure fuel pump. Ford is aware of the issue and switched to a more reliable pump in later models, but has not issued a recall or offered repairs to affected vehicles. This is a known defect that affects safety and reliability. While mine has not failed yet, many owners have experienced engine failure due to this pump, and I believe it’s only a matter of time. I’m concerned for my safety and the cost of repair if this part fails.