Box Separation from the box side to the box rear. box integrity compromised. Truck has always been used under the capacity ratings. I have 2 ford doing the same thing.
2020 Ford F-350 SD body problems
12 complaints (6% of all complaints for this car). Typical mileage when it fails: 3,520.
- owner complaints
- 12
- of this car's complaints
- 6%
- typical mileage
- 3,520
- crashes
- 0
- recalls
- 1
Which part fails
- Body10
- Body: tailgate1
- Body: bumpers: active shutters/grill1
At what mileage
Complaints by mileage at the time of the problem.
Ford F-350 SD body problems in other years
Related recalls
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S09.
Recall number 22V087000 · Recall details
Related investigations
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the ownersâ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ21001
What 2020 Ford F-350 SD owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Ford F-350. The contact stated that the grill, 350 emblem, and driver’s side mirror had melted. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 200.
Truck's power door lock actuators are failing and fail to unlock the doors via remote or the interior door(s) electric unlock button(s). The only way to open the door is via exterior key (if you happen to have it accessible) or if you pull the vehicle's interior door handle, which then "pops" the door lock button. This failure is alarming as in the event of an emergency, access to the interior cab of the vehicle can not be gained from the exterior without a key. Similarly, access to the interior of the cab can only be provided when one squeezes, or pulls, the vehicle's interior door handle. If a driver/passenger is incapacitated for some emergent reason, there is no easy way to gain rapid access to the passenger compartment without extrication type equipment. From my on-line research it appears that Ford has had previous problems with this and actually acknowledge this through Ford Customer Satisfaction Program(s) 20M04, 19N06, 18N03. Appreciate any assistance and insight you may be able to provide.
On 7/17/2022, while driving, the tailgate unexpectedly released. The tailgate was damaged by the trailer that was being towed at the time. The tailgate was damaged by the trailer tongue jack. The tailgate was confirmed closed prior to driving. No warning messages were displayed from the vehicle. The vehicle has not yet been inspected by the dealer but I have an appointment on 7/27. Ford Customer Service was contacted, case #CAS-37657604 was provided. Prior to the incident there had been several occasions where the vehicle would display a warning that the tailgate was open but inspection confirmed it was secured.
My tailgate has opened on its own three times or more since purchasing the truck new in June 2021. Few times while parked and locked in my drive way. Once while I was driving causing me to have to pull over on a busy highway to re-latch the tailgate to not lose my cargo in the bed which then could have came flying out and hit other motorists and/or caused an accident in which I would have been liable. I was not included in the recall 19V‑864; and therefore my vehicle has not been serviced for this issue.
The tailgate randomly opens. Sometimes the instrument cluster will give a warning. Today, the tailgate opened while towing a small utility trailer and struck the trailer damaging the tailgate.
Tailgate released while towing 5th wheel trailer causing damage to tailgate and trailer. Safety issue and could have caused serious accident.
While driving the tailgate has come unlatched several times. It caused damage to the camper I was towing and the tailgate itself. A 30lb propane cylinder almost rolled out of the truck after the tailgate came down. It has been during highway traveling.
The vehicle upon starting will give two warnings: pre collision not available and steer assist fault service required. This does not happen all the time I turn vehicle off and it resets. I will not this message for awhile and then will occur again I have also notice that my throttle appears to raise on its own while driving. The tail gate also just opens on its own.
Brought a new ford super duty f-350 dually on november 5,2020. On november 6 2020, the passenger door caught behind the front fender, causing the passenger to not be able to open door. When we got door open , notice that the passenger door was out of line and had dropped down. The front fender was out of line with the door and hood. When door stuck it caused a dent in door and fender also chipped paint off. The issue is if passenger had to exit door in emergency without a lot of force it may not open properly or fast enough because of body parts way out of line. If a person was trying to open door from outside and it hung it could cause that person to loose grip of door suddenly and make them fall to ground causing injuries to them. Truck was not in motion when this occurred and parked in gravel driveway.
Questions about the 2020 Ford F-350 SD body
Does the 2020 Ford F-350 SD have body problems?
Owners have filed 12 complaints about the body of the 2020 Ford F-350 SD, 6% of all its complaints.
At what mileage do 2020 Ford F-350 SD body problems start?
The typical (median) mileage in owner complaints is 3,520 miles.
Was there a recall on the 2020 Ford F-350 SD body?
Yes, 1 recall: 22V087000. Check your VIN to see if your car still needs the free repair.
What year does the Ford F-350 SD have the most body problems?
The Ford F-350 SD model years with the most body complaints are 2017 (45 complaints), 2018 (24 complaints) and 2019 (23 complaints).
Other 2020 Ford F-350 SD problems
Transmission 54Fuel system 48Steering 35Engine 14Electrical 11Suspension 11Driver assistance 9Visibility 8Brakes 7Lights 5Locks 4Wheels 3Acceleration 2
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