The contact owns a 2020 Ford F-350 SD. The contact stated that while driving and depressing the brake pedal, the vehicle lurched forward, and the brake pedal was depressed with more force for the vehicle to respond as intended. The contact stated that while driving at various speeds, the transmission shifted hard and downshifted with reduced power. The Forward Collision Avoidance alarm sounded after the vehicle downshifted. The contact pulled over to the side of the road before continuing to drive. Additionally, the vehicle rolled backwards while in park(P). The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The failure was associated with the federal safety agency Campaign Numbers: 20V365000 (Power Train) and 22V256000 (Power Train); however, the VIN was not included in the recalls. The dealer reported the failure to the manufacturer, and a case was filed. The failure mileage was approximately 140,000.
2020 Ford F-350 SD transmission problems
54 complaints (29% of all complaints for this car). Typical mileage when it fails: 60,000. 2 crashes reported.
- owner complaints
- 54
- of this car's complaints
- 29%
- typical mileage
- 60,000
- crashes
- 2
- recalls
- 3
Which part fails
- Automatic transmission3
At what mileage
Complaints by mileage at the time of the problem.
Ford F-350 SD transmission problems in other years
Specific symptoms reported on the 2020 Ford F-350 SD transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Won't shift 10Harsh shifting 9Jerking 9Hesitation 6Slipping 6Transmission failure 5
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines. A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.
- Risk
- Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.
- Remedy
- Dealers will replace a gearset within the transmission, free of charge. Owner notification letters were mailed on April 19, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S22.
Recall number 22V256000 · Recall details
Power train: axle assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles. The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.
- Risk
- Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
- Remedy
- Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall 21S31.
Recall number 21V536000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups. The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.
- Risk
- An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the transmission assembly, free of charge. This recall began July 6, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S33.
Recall number 20V365000 · Recall details
What 2020 Ford F-350 SD owners say
Most recent owner complaints, unedited.
Vehicle extended cranking without starting while the vehicle is parked, and once started it was loss of motive power while driving and almost was in accident because of this. Sheehy ford see its a recall and see its exactly what the recall is stating but refusing to fix it and want to charge almost 10k to do so.
The transmission began malfunctioning by having hard shifting issues and losing power in some gears. An indicator on the dash lit up resembling a mechanics open-end wrench. Research online showed that the vehicle should not be driven and taken immediately to a mechanic or dealership. If driven especially pulling a heavy load like the fifth wheel that I bought the truck to tow the transmission could fail causing a serious safety issue. I immediately took the vehicle to a certified Ford dealership. At the dealership they informed me that parts in the transmission had failed and that it was the same exact condition as shown in recall 20S33. The noted recall was for trucks manufactured in January and February of 2020. My truck was manufactured March of 2020. The time warranty had expired for the vehicle but the mileage warranty was for 60,000 mi and the truck failed at $29,800. The transmission failed due to a manufacturing defect but I was billed over $9,800 for the repair. I have attached photos of the work order and receipt.
This is a supplemental complaint to ODI Number 11730675 filed on April 16 2026. I am adding the following critical information: I am filing this complaint in relation to Ford's the federal safety agency Consent Order regarding recall compliance. My 2020 F-350 VIN [XXX] was built at Kentucky Truck Plant in March 2020 — within the exact production window of Safety Recall 22S22. My transmission has failed with the exact defect mechanism described in 22S22. My VIN was excluded from the recall FSA list despite matching build date, plant, and identical failure mode. I am requesting this complaint be reviewed in the context of Ford's consent order obligations regarding proper recall scope. Ford Customer Care Case Number: XXX-XXX." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle experienced sudden, unexpected downshifting and loss of gear engagement while driving. On multiple occasions the transmission slipped out of gear without warning, including while attempting to pull into traffic, creating an immediate life-threatening safety hazard. Vehicle was unable to maintain gear selection and would unexpectedly lose drive power. These failures match the exact defect described in the federal safety agency recall 22V256000
I am the owner of a 2020 Ford F‑350 equipped with the 6.7L Power Stroke diesel engine. My vehicle is subject to an open safety recall, the federal safety agency 24V957, involving the high‑pressure fuel system. I have been informed by an authorized Ford dealer that there is currently no effective repair remedy available. While I have not experienced loss of power, my vehicle has exhibited abnormal transmission shifting behavior beginning around 40,000 miles. This concern was documented by the dealer and described as normal operation. The condition persisted and was documented again around 60,000 miles, although the dealer stated they could not replicate the issue. Given the unresolved safety recall and ongoing powertrain behavior, I am concerned about vehicle safety, drivability, and long‑term reliability, and I am submitting this complaint to document the risk before a safety‑related failure occurs.
Truck started jerking and shifting hard when driving. Contacted ford and they said that they needed to do a software update. Did the software update and it got extremely worse not wanting to shift into gear. Take the truck to ford in November to have fixed said I needed a new tranny. My extended warranty approves a used one they put it in same thing happening. Send that one back and put another one in same issue with that tranny. It is now March and they cant find another used tranny to fix my truck. After reading many things online it comes down to the CDF drum the bushing/sleeve moves inside the drum. Ford is aware of this issue and has upgraded/revised a drum. Why is this not a recall issue?
Driving the vehicle at highway speeds (around 55mph). Driver hear a loud hum, lost power and needed to pull over. The rear axle housing grenaded and twisted the pinion clean off the rear axle. The truck was loaded with tools and pulling a trailer. However this load was well within the GVWR of the vehicle
I own a 2020 Ford F-350 Super Duty (VIN: [XXX] , mileage: ~20,000). The vehicle is subject to a recall involving the transmission output planetary four assembly replacement. Ford and the dealer insist that the transmission must be disassembled and rebuilt to complete this recall. I do not agree with this solution because it permanently alters the integrity of the original transmission. Additionally, the dealer (Route 23 Auto Mall, Butler NJ) has repeatedly mishandled repairs, including installing the fuel filter incorrectly multiple times. I have opened several case numbers with Ford Customer Service: Recall Case No: [XXX](02/02/2024) Fuel filter dealer error: [XXX] (01/06/2025), [XXX] (01/15/2025), [XXX] (08/26/2025) Transmission recall follow-up: [XXX] (02/25/2025) Buyback case (denied): [XXX] (03/04/2025) Despite multiple cases, Ford refused to buy back the vehicle because it is registered under a company name. This is unfair and leaves me with a defective and unsafe vehicle. I request the federal safety agency to investigate this recall and require Ford to provide a new transmission replacement instead of a rebuild, and to review Ford’s handling of dealer errors and warranty obligations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission jerking hard down shift cause stalling Did update less then 100k miles on truck and now back doing it again
Questions about the 2020 Ford F-350 SD transmission
Does the 2020 Ford F-350 SD have transmission problems?
Owners have filed 54 complaints about the transmission of the 2020 Ford F-350 SD, 29% of all its complaints, more than any other problem.
At what mileage do 2020 Ford F-350 SD transmission problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2020 Ford F-350 SD transmission?
Yes, 3 recalls: 22V256000, 21V536000, 20V365000. Check your VIN to see if your car still needs the free repair.
What year does the Ford F-350 SD have bad transmission?
The Ford F-350 SD model years with the most transmission complaints are 2020 (54 complaints), 2001 (28 complaints) and 2017 (23 complaints).
Other 2020 Ford F-350 SD problems
Fuel system 48Steering 35Engine 14Body 12Electrical 11Suspension 11Driver assistance 9Visibility 8Brakes 7Lights 5Locks 4Wheels 3Acceleration 2
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