2012 Ford F-350: won't start

Filed Jan 18, 2024 · Engine, Fuel system · CA

Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.

Filed May 26, 2022 · Fuel system · AK

CP4 high pressure fuel pump catastrophic failure. My fuel pump grenades and I lost all power on a busy road. I was able to use momentum after the loss of power to safely exit the roadway. I had no warning lamps prior to failure my vehicle will not start now and is currently at a shop being investigated.

Filed May 5, 2021 · Engine, Fuel system · 210,000 miles · VA

I was 300 miles from home for work for a week. On day 1, while driving on a residential street, I suddenly got a message on the dash that stated "stop safely now". Seconds later, as I was pulling over by the curb, the truck shut itself down and would not start back up. I had to rent a vehicle (being away from home). On day 3, I tried again and it started. I drove it a block away to the place I was staying. Entering the parking lot, I got the message and it shut down again just as fast. At this point I had to arrange transport of my truck back home. $650 and 3 days later, I finally got it home. Started it, ran for a few minutes parked so tried to drive it. Made it about 1000 feet when it shut down again and left me stranded on the highway. Each time it shut itself down, I had to wait a minimum of 1 hour before it would restart. After researching, it seems that my egt13 sensor has gone bad and has to be replaced. Had it shut down while I was on the interstate, the results of this could have been a whole lot worse than the expense of a rental and transport. My research brought to light that this seems to be an ongoing problem with fords that needs to be addressed and

Filed Jul 8, 2020 · Brakes, Engine · 90,000 miles · HI

While driving my vehicle to get on to the freeway, the engine started revving and rattling I could smell something burning. When I tried to press on the brakes it wasn't working than the steering locked. I hit my emergency breaks put on my hazard light and turned off the car until a police officer arrived. I purchased the vehicle on 2/28/2020 and when I returned to pick up the truck the next day they could not produce the keys, this took about 2 weeks. On 04/06/2020 approx. 2 weeks after picking up the truck the it wouldn't start, I jumped the truck at which time there was a rattling and knocking sound in the engine, I took it back to the dealership for servicing. I got the truck back again a little over 2 weeks later on 04/23/2020. I feel the truck is so unsafe that it will cause me to get into an accident placing my life that of my family or another driver in a separate vehicle at stake. Upon reviewing all of the documents none of the documents have the same odometer reading and the number is approx. 24000 off.

Filed Feb 25, 2015 · Engine · 53,000 miles · WI

Driving along cold windy winter day, I got a message on the dash "stop safely now". Motor immediately went into limp mode, complete loss of engine power to the point where I had all I could do to get out of traffic. As soon as truck came to a slow creep, motor shut off. Truck had power however engine would not turn over, basically the truck left me stranded roadside. Called ford roadside assistance, they said it would take up to an hour to get a tow (unacceptable). I was left inside the truck with no heat. Ended up calling a friend to tow me to a better location. This is a horrible design flaw shutting the motor down like that. Driver should be able to keep motor running to keep heater on. Driver should be able to proceed a few miles per hour to get out of a dangerous situation (stuck in an intersection, stuck on railroad crossing, stuck on bridge, etc). Many of these vehicles are designed and used to pull large trailers, rv trailers etc. I cannot imagine pulling a large trailer and having that situation occur while driving 65mph on a four lane highway. Very dangerous situation. My investigation is that ford recalled all the f series that came equipped with the ambulance package however they decided not to recall all the other f series trucks that did not have the ambulance package. Evidently ford believes that ambulance drivers and passengers are more important than all the other f series drivers with the same engine and components. Someone is going to get killed over this flaw and for what, a $ 60.00 sensor?. These trucks are 50-60k new and to be left stranded over a simple low cost part is unacceptable and dangerous. Look at all the crashes that occurred with gm with the ignition situation. This situation is as dangerous by allowing the engine to completely shutdown. Owner is left helpless and more than likely in a dangerous situation.

Filed Aug 26, 2013 · Electrical · 3,113 miles · MA

When key turned on had no dash, computer, lights,blinkers, tach, speedo, gauges. Engine would not turn over. With key in off position truck started by itself. With engine running had no dash display,lights, blinkers, computer, headlights. Towed to dealer, dealer replaced harness under hood. Picked up truck week later. Was o.k. For about ten miles then dash went blank again with same symptoms. Dash came back on in about twenty minutes. Towed truck to ford dealer again. Truck still there.