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Ford F-350 won't shift problems

14 of the 2,894 owner complaints about the Ford F-350 describe stuck in gear or won't shift, most of them for the 2012 model year.

owner complaints
14
worst model year
2012
typical mileage
66,000
Is there a fix? There are 3 recalls for this area of the car. See below

By model year

  • 2013
    2
  • 2012
    3
  • 2004
    2
  • 2002
    1
  • 2001
    1
  • 1999
    2
  • 1998
    1
  • 1997
    2

What owners say

Filed Mar 24, 2022 · Engine · 96,904 miles · PA

The contact owns a 2013 Ford F-350. The contact stated that the service warning light illuminated while driving approximately 30 MPH. The contact stated that the vehicle went into limp mode. The contact called the dealer and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The contact stated that the Ford Customer Service Representative then transferred the call to the federal safety agency. The failure mileage was 96,904.

Filed Dec 13, 2018 · Engine · 93,000 miles · MN

Tl* the contact owns a 2013 ford f-350. The contact stated that the check engine indicator illuminated. The vehicle was taken to cornerstone ford chrysler dodge jeep ram (17219 us-10, elk, mn 55330) where it was diagnosed that the def system needed to be replaced or the vehicle would eventually go into limp mode. The dealer replaced the def system, but the failure recurred eighteen months later. The manufacturer was contacted and stated that the vehicle was not included in any recalls. The dealer was also contacted again. The vehicle was taken to an independent mechanic and the def system was replaced again. The vehicle was repaired. The failure mileage was 93,000.

Filed Feb 25, 2015 · Engine · 53,000 miles · WI

Driving along cold windy winter day, I got a message on the dash "stop safely now". Motor immediately went into limp mode, complete loss of engine power to the point where I had all I could do to get out of traffic. As soon as truck came to a slow creep, motor shut off. Truck had power however engine would not turn over, basically the truck left me stranded roadside. Called ford roadside assistance, they said it would take up to an hour to get a tow (unacceptable). I was left inside the truck with no heat. Ended up calling a friend to tow me to a better location. This is a horrible design flaw shutting the motor down like that. Driver should be able to keep motor running to keep heater on. Driver should be able to proceed a few miles per hour to get out of a dangerous situation (stuck in an intersection, stuck on railroad crossing, stuck on bridge, etc). Many of these vehicles are designed and used to pull large trailers, rv trailers etc. I cannot imagine pulling a large trailer and having that situation occur while driving 65mph on a four lane highway. Very dangerous situation. My investigation is that ford recalled all the f series that came equipped with the ambulance package however they decided not to recall all the other f series trucks that did not have the ambulance package. Evidently ford believes that ambulance drivers and passengers are more important than all the other f series drivers with the same engine and components. Someone is going to get killed over this flaw and for what, a $ 60.00 sensor?. These trucks are 50-60k new and to be left stranded over a simple low cost part is unacceptable and dangerous. Look at all the crashes that occurred with gm with the ignition situation. This situation is as dangerous by allowing the engine to completely shutdown. Owner is left helpless and more than likely in a dangerous situation.

Filed Nov 11, 2014 · Engine · 44,000 miles · CA

My vehicle has been bucking and jerking intermittently since way before above.date it stopped running at a stop sign then bucked and jerked so in 2013 it got so bad that I finally had it checked out. I thought it was transmission, had it checked and was referred to local mechanic who was acquainted with the problem and has worked on several trucks with the 6.0 diesel engine. He said for $1200 you might repair it, no guarantees. He said it had to do with the electronic accelerator. I didn't have it repaired. In august 2014 it stopped and jerked at stops sign more than once. I took it to the same mechanic and he replaced a sensor located under the turbo, for $600, and that solved that problem. In october 2014 I was towing a trailer and the truck would not shift into 4th gear. I stopped and restarted the engine and it went back to normal operation, but it still bucks and jerks today I called my local ford dealer and he said that he has no recalls for my VIN number. I only drive it occasionally. It has 59,000 miles on it now.

Filed May 6, 2013 · Transmission · 300 miles · FL · crash · 1 injury

Tl* the contact owns a 2012 ford f-350 sd. The contact stated that the ignition was started and he shifted from four wheel low to four wheel high range. Once the gear lever was placed in reverse, the transfer case failed to respond, accompanied by an abnormally loud grinding noise. The vehicle then unexpectedly accelerated in reverse, which resulted in a crash. The contact sustained nerve damage to the spinal cord and severe injuries to the hands. A police report was not filed of the incident. There was also a strong ammonia odor that emitted inside of the vehicle. The vehicle was taken to an authorized dealer where the shifter control and transfer case were replaced however, the failure persisted. The vehicle was taken back to the dealer and they were still unable to remedy the problem. The contact also mentioned that the gear would not shift from revere to drive properly. The manufacturer was notified of the problem. The approximate failure mileage was 300.

Filed Apr 4, 2013 · Fuel system · 11,000 miles · WY

Tl* the contact owns a 2012 ford f-350 sd. The contact stated while driving 65 MPH a warning appeared on the instrument panel which displayed pull the vehicle over. The contact shut the vehicle off and restarted the vehicle in limp mode. After the diagnostic test was performed the dealer stated the fuel pump caused the entire fuel system to malfunction due to bad fuel flowing through the vehicle. The dealer stated the fuel pump and fuel injectors needed to be replaced. The contact did not have the fuel pump and injectors replaced. The failure mileage was 11,000.

Filed Sep 5, 2012 · Brakes, Transmission · 89,560 miles · NV

Failure of the clutch master cylinder resulted in a stalled vehicle in the number 1 lane of I-80w out of sacramento, ca. Very heavy labor day traffic prevented an accident. (stop and go traffic). As a result of the failure, the truck wouldn't shift into gear after the gear shift lever was placed in neutral.

Filed Feb 17, 2005 · Acceleration · 105,000 miles · AZ · fire

In 2003, my 1997 ford f-350 crew cab lost the cruise control and on several occasions would not shift out of park. On 05 sep 2003 my truck, with the engine cold, caught fire while parked in my driveway, catching my house on fire. This resulted in a claims to both my homeowners and my vehicle insurance. My vehicle was a total loss in the fire. The VIN number for my truck was: [xxx].

Filed Jan 19, 2005 · Transmission · 38,000 miles · AZ

While driving at 35 MPH, the vehicle stopped and would not shift into drive. Vehicle was towed. The planet gear was defective.

Filed Jul 23, 2003 · Transmission · 66,000 miles · TX

The vehicle will not shift in any gears higher than second. Took vehicle to dealer, and the dealer replaced the transmission.

Related recalls

Power train: automatic transmissionReported December 8, 2011 · 16,091 vehicles affected
What is wrong
Ford is recalling certain model year 2011 f-150 vehicles manufactured from september 9, 2011, through september 22, 2011, and model year 2012 f-250, f-350, f-450 and f-550 heavy duty vehicles manufactured from september 12, 2011, through september 22, 2011. These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 114, “theft protection.” the transmission can be shifted out of the park position without pressing the brake pedal due to brake shift interlock switch problem.
Risk
This will allow the operator to inadvertently shift the vehicle into gear without the brake pedal being depressed, increasing the risk of a crash or injury to a nearby pedestrian.
Remedy
Ford will notify owners, and dealers will inspect the brake shift interlock switch function and replace the switch if necessary, free of charge. The safety recall began on december 22, 2011. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 11V582000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported March 26, 2007 · 33,169 vehicles affected
What is wrong
On certain trucks equipped with a 6.4l diesel engine, excessive temperatures in the diesel particulate filter in the exhaust system may result from excess hydrocarbons in the exhaust.
Risk
Lack of power or rough operation, unusual noises from the engine or exhaust, white smoke from the exhaust, and potentially a visible flame out the tailpipe can occur.
Remedy
Dealers will reprogram the power train control module. The recall began on april 3, 2007. Owners may contact ford at 1‑800‑392‑3673.

Recall number 07V139000 · Recall details

Power train: automatic transmission: gear position indication (PRNDL)Reported June 1, 1990 · 111,000 vehicles affected
What is wrong
Under certain conditions, the snap ring that locates the park gear on the output shaft of the transmission may fracture.
Risk
When the gear is placed in park, the park gear would notengage, allowing the truck to roll freely if the parking brake is not properlyset. This could result in an accident.
Remedy
Install improved snap ring and revised transmission extension housing.

Recall number 90V101000 · Recall details

Questions about the Ford F-350 won't shift

Which Ford F-350 years have stuck in gear or won't shift problems?

The model years with the most reports are 2012 (3 complaints), 1997 (2 complaints) and 1999 (2 complaints).

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