I went to close the back passenger side door and the latch wouldn't catch all of a sudden. With no prior incidents or indication of an issue, the latch just broke - when I took it to the dealership, they said they have had a lot of these types of issues happen because of faulty defective latches from the manufacturer. 3 months later and the front passenger door latch does the same exact thing. And I haven't gotten one notice on this defective latch, before or after my incident. I would think safety would be a major concern for ford - who would want their doors not being able to shut?? Since they acknowledged other cars having the same issue, I don't believe I just received a lemon, but I sure won't be buying ford again!
2013 Ford Fiesta body complaints
Page 3 of 4: complaints 41 to 70 of 78, newest first, as owners wrote them.
Twice as I was entering into an intersection during a left hand turn the passenger door (first time) flung open. I could not close it so I drove with the seat belt tide to the door for 4 miles to the nearest ford dealer for service. They acknowledged that this has happened to other drivers. These latches are apparently defective. Ford only replaced the defective door latch letting me drive off with the possibility of other latches failing in the future. Saturday evening before easter the rear passenger door flew open as I was driving through an intersection. Since the door did not close the cabin light stayed on until they finally got to fixing it. Again they can only fix the bad door latch, and will not replace the other two. This is a very very very hazardous issue which could become deadly to bicyclists or pedestrians.
The rear door behind the driver would not close. I discovered that the rear door latch mechanism broke causing the door to not close.
Car was parked and I opened the back passenger door to put something in, then closed the door. Just before backing out, door indicator light came on that the back passenger door was open. The back door was not latched closed. When I tried to close it, it does not stay latched. Currently the door is kept closed with a bungee cord and a zip tie.
The car was parked. I opened the right rear door to pull something out and when I closed the door it bounced back. The door does not latch and is stuck open. I made sure there are no obstructions. I tried slamming it, closing it slowly but firmly, I fiddled with the latch and the child safety lock but had no luck. It just won't stay closed.
I got out of my car, closed driver's door, it wouldn't catch on the latch. The door mechanism is not in the closed position indicating it was stuck. The door mechanism is in the open position and won't catch on the latch.
First time: 10/10/2014 during the morning, the car was put in movement and the right front door opened by itself and it did not close again. The dealer service department found that it was a latch failure, they had to replace it. Second time: 03/26/2014 during the night the car was getting park and then the right back door opened by itself and it did not close again. The dealer service department found another latch failure, they had to replace it.
The doors on my 2013 ford fiesta will not latch. It came unlatched while driving and all 3 of my children were in the back seat.
Tl*the contact owns a 2013 ford fiesta. The contact stated that the front passenger side door locking mechanism failed and the door would not remain closed while driving. In addition, the vehicle interior ceiling light would remain on while operating the vehicle because the door could not be secured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 40,999.
Rear passenger door will not stay closed. Latch will not hold.
On august 12, 2014 he right front door latch unit failed after attempting to close the door, it would not stay closed after this. Then 3 weeks later (september 4, 2014) the right back door latch failed and would not stay closed. Then on march 5, 2015 the left back door latch failed and would not stay closed. Also note in march 2014 this also happened to the trunk latch.
The rear passenger door does not stay closed and will fly open while driving if not secured with rope.
The rear door on the passenger side will not latch shut or stay closed. The majority of the time I'm the only person who uses the car, so I primarily use the driver door. Today, I opened and closed the rear passenger side door twice, and the second time I attempted to close it, it failed to latch and I haven't been able to latch it shut since.
The front doors to my 2013 ford fiesta would not latch properly after unlocking, getting into my car and trying to close them. The latch would not close, therefore leaving my doors unable to close and making the car non-drivable. To be fixed, the entire locking mechanism needed changed costing $785 dollars to repair. Recently this past week, the same thing happened to my rear driver side door while I was getting ready to turn onto the interstate to go to work. The door swung open, making it very unsafe to operate on the road, and I turned around to go back home to switch to my wife's car. Again, the whole mechanism needed changed to repair to the cost of $345 dollars. A car that is 2 years old with less than 50k should not have big and potentially dangerous issues such as this. Hopefully ford will do the right thing a do a recall for this model.
2013 ford fiesta has water leaking into trunk area from rear seat to back of car. Car has been to dealer seven times for repair and still has water leak in trunk area. Also vehicle has a hesitation when pulling out, transmission jerks and makes grinding noise. Car has been to dealer two times to have transmission checked. Transmission has been reprogrammed two times and still has same problem. Dealer says this is normal operation for this transmission. Car feels unsafe when pulling out into traffic, feels like engine is going to stall.
Rear passenger door fails to stay closed. Door latch fails to keep door shut.
I was driving approximately 40 MPH when the right rear door of my vehicle flew open rapidly. I was afraid of the door striking another vehicle or injuring my passenger and had to quickly pull over. In order to pull over safely, the passenger was forced to grab ahold of the door so that I could steer the vehicle out of traffic. Once I reached the side of the road, we examined the door, at first thinking that perhaps it had been improperly shut. We discovered, in fact, that was not the case. There was some defect in the car that caused the door to fly open while the vehicle was in motion. The car was not drivable as-is because the door would not latch so we had to tie the door shut from the interior to drive it home safely. The dealership mechanic was not open at that time. Once home, I could not activate the alarm system so the car sat unlocked overnight with the interior lights on. The lights would not shut off because the door would not close. I drove the vehicle to the ford dealership mechanic as soon as they opened the next morning and had to miss half a day of work because of the issue. It took several hours for the dealership mechanics to fix the latch and they referred me to ford motor company to voice my complaints and concerns about a defect that caused me to fear for my safety and that of my passenger. I filed a claim with fmc. Two weeks later I received a letter from ford motor company saying that my case had been closed. Fmc offered me no explanation of or resolution to this serious safety concern.
Front passenger door latch broke internally. The door will no longer latch. It was not abused just closed normally. This is the second time this has happened. The first was the passenger rear door about 2/3 months previous.
The passenger door will not close.
The rear driver side latch would not lock and unexpectedly open while driving on 9-11-14. The latch was fixed and less than two months later on 11-7-14 the passenger side latch broke. My son almost fell while driving off since we did not know that the door had not latch. This is unacceptable and ford is well aware of the issue however there has not been a recall. This is a very dangerous condition and can be extremely dangerous and lethal.
The car was parked and turned off. Rear passenger side door was opened and then attempted to close. The door would not close. It bounced of the car. After several attempts and about 10 minutes later the door closed. I have not tried opening it again and I am scared the door will open while driving.
After the car was stopped and turned off, the rear passenger door was open and would not close. This door is rarely, if ever, used. The door had to be tied to the driver's side passenger door with a tie-down in order to keep the door closed so that the car could not be stolen. The interior lights remained on so the battery had to be disconnected, and then reconnected the next morning so it could be driven to the dealer. My car is out of warranty by only a few hundred miles. I had to pay to fix this obvious manufacturer defect and safety issue. I also had to pay for a rental car so I could go to work. I opened a case with ford, requesting a refund. My case was escalated to a regional customer manager, who was supposed to contact me by 6:00 eastern time today, but she did not. Now ford is telling me I may have to call back monday, so here the runaround begins.
While driving the vehicle from orlando, florida to winter haven, florida, I observed the light come on indicating the door was open. I arrived home and checked the doors. The rear passenger door did not close. I can't believe it did not fly open while I was driving. This was on a weekend, so on the 19th of may I drove it to jarrett gordon ford in winter haven. I had to secure the door using bungy cords and I still was getting the door open light. I asked them if this was a problem or if there was a recall, they said they were not aware of any. They repaired the door. On 10/13/2014, I went to run an errand and when I put the key in the admission, it indicated a door was open. I then noticed the front passenger door with the exact same problem. I drove it to jarrett gordon ford again and told them that this was frightening. They said they would check all 4 doors. On 10/14/2014 jarrett gordon ford called me and said that the part needed to repair the door was on back order and it would be two weeks. In the mean time they secured my door using my bungy cords, did not offer me a vehicle to drive and now I am stuck with a broken door for two weeks. This is so dangerous.
Rear passenger side door lock opened by itself after parking car and activating the lock button. I pushed door trying to close multiple times and did not close. I opened all doors, started the car and kept trying to close door, did not close back. I was driving with my kids in the rear seat, very unsafe and scary situation. I tied up the door to driver's seat to get home and search online for help. Since then the door does not close at all.
Rear door won't latch. Opened the door to put something in the back seat and now door won't latch.
We have had our ford fiesta in on three separate occasions to have the door latch replaced. The door flies open while driving my nephew almost fell out of the car. The just replace it with the same defective parts. The transmission has not shifted properly since we bought it new and the my sync has never worked. This is the worst car we have ever had .
I opened my driver's door and it would not close. The latch would not catch properly to close my door. I called the dealer to complain & wanted to have them look at it but I did not want to drive with an open door, so I called a tow truck & waited in my car but buy the time the tow truck got there, I was able to close my door. I left for work & was late that day.. This happens all throughout the winter. I had a case #[xxx] but was told they would need to duplicate the problem in order to diagnose. I cannot duplicate this problem. It happens randomly when it's cold outside. I've owned the car for almost 2 years & have had this happen to my trunk latch also, which ford replaced last winter. I still have problems with my drivers door though. I had this problem happen to me probably 20 times or so over 2 years. When it does happen I have to wait in my car with the heat running for about 5 minutes & then the door will close. I called ford and they are looking at my car now, but I was told I will have a $100 deductible if they have to replace my latch even though my car is under warranty. They said hold onto my receipt in case there is a recall in the future I will be reimbursed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Since shortly after I purchased my car, I've noticed the rear doors are unusually difficult to close completely on the first try. They seem to take a lot of effort to get them to latch properly or else they stay half closed but not completely latched in. I didn't really think much of it until I read a news story yesterday that mentioned a number of complaints about this with doors even opening at speed! I realized that I should let you guys know that I've experienced a similar issue with the doors being hard to latch, although I have been lucky enough to notice and close the doors properly each time it has happened. The back doors on the fiesta (the sedan, at least) are smaller and significantly lighter than the front ones, so I think that may be why the front ones latch fine on the first try, but the back doors are more touchy. I haven't been bothered much by this, but if it is an issue that needs addressed, I felt you might find my experience to be useful information while looking into it! Thanks, have a great day!
Driving down the road at 45 MPH the rear driver side passenger door flew open and then would not close. My 13 year old daughter was seated there at the time and almost fell out! Called local dealership and because I am 3 miles over my warranty mileage they will not fix. This is a huge safety issue!!!
On august 8th, the driver's door would not latch. The latch was replaced at the dealer ($450). On september 5th, the front passenger side door stopped latching. We called 5 local dealers before we could find one that had the part as we were told it was on national backorder. When we were able to locate a dealer with the part, we were told that it was reserved for the service department only. If we wanted to be placed on the waiting list to purchase it to have installed elsewhere, we would be #7 on the waiting list. The problem appears identical to the issue that resulted in the escape recall in may: the second case covers about 692,700 escapes. Exterior door handles can bind and stop the door from latching properly. This could allow doors to open while the suvs are in motion.
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