The contact owns a 2017 Ford Fiesta. The contact stated while driving 65 MPH with the cruise control engaged, the contact depressed the clutch to shift gear however, the clutch seized, and the contact was unable to shift into gear. The contact placed the vehicle into neutral and veered to the side of the road. The contact looked under the hood and smelled an abnormal chemical odor coming from the engine. The contact had the vehicle towed to a local dealer who diagnosed the vehicle with a faulty clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Ford Fiesta adaptive cruise problems
22 of the 3,179 owner complaints about the Ford Fiesta describe adaptive cruise control problems, most of them for the 2011 model year.
- owner complaints
- 22
- worst model year
- 2011
- typical mileage
- 48,500
By model year
Often reported together
Loss of power 4Sudden acceleration 3Grinding brakes 3Transmission failure 2Jerking 2Hesitation 2Engine failure 2Won't start 1
What owners say
On many occasions when my vehicle in in motion the cruise control comes on without any prompt and accelerates while traveling on streets and highways. This defective cruise control has caused myself and my wife to nearly have an accident. This is an extremely dangerous vehicle because of this faulty cruise control. The only way to stop this faulty error is to immediately engage the foot brake pedal but this may happen again in a short period of time.
My 2019 does not have cruise control installed in it, as a newer model vehicle I feel that it should have came with a cruise control. It's hard to control the speed and keep it steady due to not having a cruise control. It also causes my car to use a lot more gas than it should.
Transmission acting up. When I test drove the car in march 2017 I actually questioned the salesperson because I did not feel it was shifting normally - his response was "no this is the new transmission ford is putting in, the best one there is." unfortunately my problems did not start right away but after about 18 months. The car occasionally would jump or accelerate while I was stopped at a light or stop sign. I would have to slam on the brake to keep from hitting the car in front of me. On several occasions while driving down the highway the car would accelerate like the cruise control was resetting to a higher speed, again had to use the brakes. Other times it would slow down like it was going to stop and then suddenly go. It is at a point now where it sometimes will not shift and I literally feel like I am in low gear for a minute or two even though I am going 60 MPH. I got in it this week and the car would not go into drive. I put it in reverse and it moved, put it back in drive and nothing, put it in reverse again and finally it went into drive. Now it hesitates sometimes when I am at a stop sign and getting ready to resume driving, I have had horns honked at me and gestures made because it takes the car sometimes 2 minutes to go into gear. I have called ford on a few occasions to try and schedule an appointment with a mechanic but once I tell them what the problem is I am told that it is normal and to not worry about it. I am now upside down in a car financially that is out of warranty and I am afraid to drive so am either looking at having a car repossessed in order to get another one or just letting it set and purchasing a good used car until I can afford to fix this one. I certainly cannot sell it to an individual because of all the publicity about the transmissions, no one would purchase it and I would not want to sell my problem to anyone else
Delay in accelerating especially at highway speeds. I can't even attempt to pass on two-lane roads because I can't trust the car to accelerate. In cruise control, sometimes it won't decelerate (although it responds to braking). The transmission is now dead and must be replaced despite the car having only ~85k miles. It was serviced by ford under the power train recall a couple years ago. I don't expect action on this. I'm just frustrated to have to spend $2k on a 2013 car. I refuse to let ford work on my car because they have never fixed it. I trust my mechanic more.
Steering wheel plastic cover catches finger at 5 o'clock and 7 o'clock when trying to turn. Placing finger and turning steering wheel catches finger and could lead to an accident. Plastic sticks out from the black back plastic that it touches. In my car it's a gray accent u shaped that starts on the left side of the airbag and goes down and around to the right side of the airbag. The tough part of the u-shaped goes from the left and you have the telephone buttons radio buttons on one side and then your cruise control buttons on the other in the center of the top of the u-shap. Down along the bottom when it touches the outside of steering wheel that's where your finger can get caught when trying to turn it while driving. If you reach your hand in through the small bottom holes and pull out you can fill the extra plastic and almost a shapness down along the bottom when it touches the outside of steering well that's where your finger to get caught when trying to turn it while driving. If you reach your hand in through the small bottom holes and pull out you can fill the extra plastic and almost a sharpness from it .
While driving at highway speeds in 3rd and 5th gears there was a loud whining noise coming from the 5 speed transmission. The noise will increase or decrease with the throttle and goes away when in neutral. While traveling at approximately 65 MPH and with the cruise control on the car popped out of 5th gear without warning and I was not able to shift back into 5th gear. All other gears including reverse work fine however when the shifter is placed into the 5th gear position the transmission doesn't engage. I have read numerous complaints of the same problem but not.sure as to the outcome.
When using cruise control, engine speeds up excessively on small inclines. During city or highway driving. It has happened more than once, but the last time in traffic scared me.
Tl* the contact owns a 2011 ford fiesta. The contact received a manufacturers recall on the door. The contact stated that while driving at approximately 5 MPH, when the driver's side air bag deployed without warning or impact. The contact cut the air bag off and drove the vehicle to the residence. There were no injuries reported. The contact stated that the horn, the air bag, and cruise control were no longer operable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70, 000.
After purchasing this vehicle in 2012, I experienced shaking while shifting, shuttering noises and idling in low gears. Several months after purchase, I contacted the dealership and I was told that oil was leaking onto my clutch. Covered under warranty, they replaced the flexplate and seals and reinstalled the transmission. I continued to experience shuttering, shaking and troublesome shifting but was reassured by the dealership that this experience was normal for this vehicle and its transmission and I need not be concerned. This week, while using cruise control at about 60 MPH on a busy highway during rush hour, I heard what sounded like metal parts breaking under my left foot following by grinding noises. I pulled the car to the side of the highway safely but had to apply the e-brake because the car rolled forward in park and refused to accelerate in drive. I also saw messages on the computer monitor that read "hillside start assist" and "transmission ok." I called roadside assistance and after leaking what appeared to be oil all over the bed of the tow truck, the car has been taken to a ford dealership. I have not yet received a diagnosis for the problem. The service adviser told me that he believes the issue is the traction control module. It should also be noted that two months ago, this same service adviser completed a TCM update following a letter I received from ford this year to have this update applied. Ford motor company and all of their affiliated dealerships have endangered the lives and well-being of their customers and are providing misleading information about their vehicles.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 14, 2025.
Recall number 25V695000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S75.
Recall number 24V951000 · Recall details
Questions about the Ford Fiesta adaptive cruise
Which Ford Fiesta years have adaptive cruise control problems problems?
The model years with the most reports are 2011 (9 complaints), 2013 (6 complaints) and 2016 (2 complaints).
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