Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, please let me know and I will henceforth retrieve the earlier invoice for the failed attempt at the independent auto repair shop for evaluation and possible compensation.
Ford Fiesta seat belt problems
18 of the 3,179 owner complaints about the Ford Fiesta describe seat belt won't latch or retract, most of them for the 2014 model year.
- owner complaints
- 18
- worst model year
- 2014
- typical mileage
- 70,000
By model year
Often reported together
What owners say
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
The contact owns a 2017 Ford Fiesta. The contact stated while driving 30 MPH and making a left turn, The vehicle that was behind her vehicle simultaneously made a left turn into the lane the contact was turning into. The contact stated that the front driver's side tire of the vehicle collided with the front passenger's side tire of the other vehicle, causing the vehicle to roll over, and the vehicle landed on the hood. The front driver's side and passenger's side seats air bags deployed. The contact stated that the front driver's side seat belt failed to unbuckle, and bystanders assisted the contact out of the vehicle by wiggling the seat belt until the seat belt was unbuckled. The contact stated that the front passenger's side seat belt failed to retract during the incident and became loose, causing the passenger to hit his head against the roof of the car. The contact stated that the rear driver's side seat belt unbuckled during the incident, causing the passenger to be propelled inside the cabin of the vehicle. The rear passenger's side seat belt unbuckled during the incident, causing the unoccupied car seat to be propelled and to fracture. The contact sustained abrasion on the neck, bruises on the right shoulder, and between the left under am and the rib cage due to the seat belt, but did not seek medical assistance. The other two passengers were taken to the hospital by emergency services, then they were were taken to another hospital, where they were informed that they had sustained concussions. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 89,623. The VIN was not available.
The 2016 ford fiesta seatbelt does not retract properly and the seatbelt hang to the driver seat while the seatbelt metal buckle pointing up and the driver could sat to it and injured the back ribs of the driver just like how I injured my self because of lack of warnings from owners' manual from ford motor that these seatbelt problem should have been forseable by the manufactured to warned the consumers.
The contact owns a 2016 Ford Fiesta. The contact stated the seat belt does not retract on the driver's side and passenger side. The contact stated he sat on the buckle and injured himself. The contact has been seeing a chiropractor for 3 years now. The contact did not take the vehicle to a dealer nor was the seat belt repaired. The manufacturer was notified. The failure mileage was 51,617.
The contact owns a 2015 Ford Fiesta. The contact stated that the air bags had been inoperable since 2016. The contact stated that the air bag warning light had remained illuminated for several years. The vehicle was taken to several dealers who diagnosed the failure to be seat belt retention failure. The vehicle was not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,850.
In my 2013 Fiesta, the driver's side seatbelt will no longer retract back in place properly- and while driving it would not retract properly, usually staying loose. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership will charge me over $800 to install a new part called a pretensioner in both seatbelts. I will save my receipt.
My son hit slammed on his brakes to avoid hitting the car in front of him who had slammed on their brakes, hit a patch of black ice and slammed directly into the rear end of the vehicle in front of him. Only the air bag by his feet went off. None of the other air bags deployed. The seatbelt also did not lock up immediately. He sustained a concussion, left shoulder injury, neck pain, and bruising to his chest and abdomen from the steering wheel. He had to be transported to the hospital by ambulance. The car is totaled and is in a salvage lot on hold for a week in case you want to look at it.
Seat belt will not retract . Vehicle is parked and on city streets.
Seat belt will not retract and retractor is completely broken
Related recalls
No recalls on record for this model year.
Questions about the Ford Fiesta seat belt
Which Ford Fiesta years have seat belt won't latch or retract problems?
The model years with the most reports are 2014 (6 complaints), 2011 (5 complaints) and 2013 (2 complaints).
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