Driver side door warning keeps lighting up and beeping. The door is not ajar, but constantly getting the message to put it in park and re-shut the door, even while driving. Interior lights now not working properly because the car thinks the driver door is constantly ajar. Interior lights no longer come on when I open the door, only when key is in the ignition. They take 20-30 minutes to shut off now after the car is shut off.
2013 Ford Flex electrical complaints
Page 5 of 8: complaints 101 to 130 of 201, newest first, as owners wrote them.
Right front side door is shown ajar. Interior lights remain on. Very dangerous do drive at night. Battery will run down since lights will not turn off. On line string indicates very high incidence of faulty door switches.
The door ajar warning light is always on even though the door is shut. The door can be opened while the car is moving which is dangerous. I was told that this is a known issue with the flex and the entire latch assembly would need to be replaced. Why isn't this safety issue being dealt with by ford?
3 out of the 4 doors on the flex will not lock, I called ford again today and was told we are not a part of the 2.4 million cars recalled. My children cannot lock the doors while we are traveling and it is very concerning to us, ford suggested I pay for new locks and if we are recalled they will reimburse me.
The issues arises when the door latch and integrated sensor fail to recognize the door being closed properly. A display on the dash will inform the driver of the which door is "ajar". The vehicle will not chime and interior lights will turn off if the vehicle is put in drive and driven. The safety concern is that the vehicle will now not allow the doors to locked while parked or in motion. An invited person could enter the vehicle at a light or an the event of a serious collision the door may come ajar. A search of the internet will reveal this is a common issue and ford has even redesigned the part because it is aware of this flaw.
The driver door always says its open and the light on the inside to the car stay on until the vehicle is driven at a certain speed, the alarm also randomly comes on. The car battery stays dead because of this problem. The car will be off and the alarm will be set the alarm will sound so I cannot lock my doors.
Tl* the contact owns a 2013 ford flex. While operating the vehicle, a warning indicator erroneously illuminated, which indicated both the rear driver and passenger side doors were unsecured. The interior lighting remained illuminated inside the vehicle. Upon inspection, is was also discovered that the battery cable line was corroded. The vehicle was taken to the dealer, but not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. Updated 01/10/2017*ct consumer stated both right and left passenger doors in back does not close right. Updated 7/9/18*jb
Both front door sensors indicate that the door is open when it is not, and this prevents the child safety locks from being engaged. The doors will not lock when the door sensor says that it is open. This happens with the car is in motion as well as when it is off. When it is off and this happens the alarm sounds.
Driver door shows ajar when door is closed. Causes dinging noise when driving. And alarm to go off randomly when unattended. Makes driving at night dangerous because the interior lights stay on until vehicle has accelerated. Door will not lock correctly because of condition. This is a saftey issue
Door latch assembly defective. Doors will not lock when engine is running. Results in constant dinging of door ajar alarm and dome lights on. Seat belts become unbuckled spontaneously in middle bench seat while in motion. Have had to replace two of them. Very dangerous situation for our kids.
Passenger door sensor shows that the door is open, even when door is securely closed. This causes safety issues as well as a drain on the battery and the inability to enable the theft alarm. This is not an isolated issue as my research has shown that many other owners have the same problem. This needs to be recalled and fixed by ford.
Car reports that the driver door is ajar when closed. Apparently a common issue with several ford models, some have been recalled. Dealer identified the issue and replaced the latch. This was not under warranty.
Recurring problem with the door switches. The switches fail, telling the car that a door is open, causing the dome lights to remain on while driving. This is a major safety concern at night as it is difficult to see with interior lights on. This also causes a constant drain on the battery when the car is parked as the sensor indicates the door is open, causing the lights to remain on.
Vehicle displays rear right passenger door is ajar. The door is actually closed. Does not matter if vehicle is stationary or in motion. Automatic door locks will not activate when in motion. Interior lights stay on until vehicle has been in motion for a little bit. Interior and exterior lights will come on randomly while vehicle is unattended, even when garaged.
The driver door ajar message will come on while driving down the road which causes all the interior lights to come on as well. I have to pull over and open and shut the door several times and finally it recognizes the door is actually shut. This seems to be a common problem with this vehicle yet ford will not do anything about it.
Tl* the contact owns a 2013 ford flex. When the doors were closed, the door ajar warning indicator illuminated and the interior lighting illuminated continuously. The contact also stated that the doors did not lock and the alarm did not activate when prompted. The failures recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
For over a month and a half now, when driving spontaneously the door ajar indicator lights up, the chimes alert, the interior lights stays on and all doors unlock, and if you try to lock them again while driving they will unlock 5 seconds later; you need to completely stop the car and don't drive in order to lock them, but the door ajar lights stay on even if the door is closed, so when you start driving again the car will unlock the doors and the warning beeps and lights will be with you all the time while you drive. Being a family car, this is a major issue having small kids seating in the back. Last year I contacted ford customer care and they were supposed to take care of that and replace it, but instead they just cleaned the area and that's it, it fixed for a while, but the problem is repeating again. Now, because I'm out of warranty they want to charge $500 to get it fixed, when is a problem that is well known by them.
Tl* the contact owns a 2013 ford flex, while driving 20 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the code ep0627, the fuel pump control circuit open, and fuel vapor leaked and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v8120000 (fuel system, gasoline). The manufacturer was not aware of the failure. The approximate failure mileage was 56,241.
Left front door show adjar when shut
Ithe interior lights stayed on, door sensors malfunctioned, engine power went off, and alarm would go on intermittantly. These problems happened while the car was moving and when it was parked.
Door ajar lights continuously show on when all doors are closed. My interior lights will not go off and impairs my vision at night. Also because the ajar warnings are on my doors will not lock. I try to manually lock them and they automatically unlock while im driving. Not good while I have my 4 children in the car!
2013 ford flex sel. The door ajar warning light stays on. The front passenger door latch is faulty. With the door closed, the warning light stays on and the auto locks do not work now.
In the drivers door, the switch in the door lock assembly sticks and sends a signal to the car that the door is ajar even when it is fully shut. When it first started happening you could slam the door a few times to get it to work.
Passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch *the dome light stays on and creates a night driving hazard. *it creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. *the false door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. *the doors sometimes may or may not not lock. Windshield wipers randomly turn on.
Several door latch sensors malfunctioning. They state "door ajar" when doors are closed. Prevents doors from locking while operating vehicle.
Door agar sensor is stuck in the door open position. This causes the electric lock system to not lock the doors. When you manually push the lock down it just pops back up. It also keeps the dome lights on. Thousands of these vehicles are experiencing this exact problem. This happens stationary or moving.
The driver's side door sensor broke from normal use after 3 years. This prevents the door from locking, and also dings during driving.
-passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch -ignition key switch dings until I put key in and turn key back and forth and then take out again. *the dome light stays on and creates a night driving hazard. *it creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. *the false door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. *the doors sometimes may or may not not lock, nor will the trunk open sometimes- causing a safety hazard/possible dangerous situation when I am trying to get my groceries out of the trunk at night. These same issues happened to our vehicle in 2013, jan.2014, aug 2014, and now in 2015.
-passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch -ignition key switch dings until I put key in and turn key back and forth and then take out again. *the dome light stays on and creates a night driving hazard. *it creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. *the false door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. *the doors sometimes may or may not not lock, nor will the trunk open sometimes- causing a safety hazard/possible dangerous situation when I am trying to get my groceries out of the trunk at night. These same issues happened to our vehicle in 2013, and earlier in 2014.
-passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch -ignition key switch dings until I put key in and turn key back and forth and then take out again. *the dome light stays on and creates a night driving hazard. *it creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. *the false door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. *the doors sometimes may or may not not lock, nor will the trunk open sometimes- causing a safety hazard/possible dangerous situation when I am trying to get my groceries out of the trunk at night. These same issues happened to our vehicle in 2013, 2014, 2015, and now again in 2016.
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