Tl* the contact owns a 2014 ford flex. The contact stated that the vehicle could not start and was towed to an independent mechanic. The mechanic diagnosed that the fuel pump and the fuel module were defective and the battery died. It was unknown if the vehicle was repaired or if the dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 69,000.
2014 Ford Flex fuel system complaints
Page 3 of 3: complaints 41 to 50 of 50, newest first, as owners wrote them.
A loss of power to the fuel pump caused the engine to stall and prevented the vehicle from starting. This happen in the middle of a busy intersection causing a major safety incident. This vehicle was subject to a recall and inspected for the same problem in 2016. The part was replaced and failed in spite of the fact that the inspection was made by the ford dealer. When the car stalls there is a loss of power steering and power brakes. If this occurs at highway speeds it could be very serious. It appears that the original attempt by ford to address this problem has not be effective.
Tl* the contact owns a 2014 ford flex. The contact stated that the vehicle failed to start and the engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module failed and needed to be replaced. The vehicle was repaired, but the failure recurred three times. The vehicle was not taken to a dealer. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact to take the vehicle to a local dealer for inspection. The contact was informed of a fee, but would be reimbursed for the repair. The approximate failure mileage was 84,000.
Tl* the contact owns a 2014 ford flex. The contact stated that after a complete stop and depressing the accelerator pedal, the vehicle failed to increase in speed. In addition, the contact stated that there was rough idling. The contact managed to the pull vehicle over, shut the vehicle off waited fifteen minutes, restarted the vehicle however the failure reoccurred. The vehicle was towed to the local dealer (sames kingsville ford, 2501 s hwy 77, kingsville,tx, 78363) where it was pending a diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure and informed that the vehicle was not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline) due to the vehicle not being a turbo. The failure mileage was approximately 39,000.
Tl* the contact owns a 2014 ford flex. When attempting to restart the vehicle after filling the tank, the vehicle failed to restart. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank module failed and needed to be replaced. The contact spoke with the dealer who informed the contact that the failure was related to the federal safety agency campaign number: 16v621000 (fuel system, gasoline); however, the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 70,000.
A1 incoming email: ford refuses to communicate with customer regarding the federal safety agency safety recall. *smd the consumer stated the vehicle stalled in traffic, it would not remote start, and the dashboard sync system would go blank while driving.
Tl* the contact owns a 2014 ford flex. While driving 35 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel drive module shorted out internally and the fuel pump failed. The vehicle was repaired. The vehicle was not included in the federal safety agency campaign number: 16v621000 (fuel system, gasoline). The manufacturer was notified. The approximate failure mileage was 75,000.
I've had my fuel pump replaced twice and it cost me $970. $830 for fuel pump and $140 for battery that died as a result of the fuel pump issue. I don't get how my car, with a real malfunction, not something that "may" happen, isn't being included in the fuel pump recall. I was driving when it happened. I could've been seriously injured or my children. My fuel pump malfunctioned and the replacement one they put in also malfunctioned. Now, since they've installed the 2nd fuel pump, my car has an overwhelming smell of gas, which appears to be leaking from my vehicle. On 07/11, I had to get a second replacement pump, due to the first one failing.
Tl* the contact owns a 2014 ford flex. While driving approximately 35 MPH, the power seized. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v621000 (fuel system, gasoline); however, the part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 39,500. The VIN was not available.
Tl* the contact owns a 2014 ford flex. While attempting to start the vehicle, it failed to start. The vehicle was towed to the dealer where it was diagnosed that the fuel pump driver module failed. The vehicle was repaired. The failure mileage was 14,539.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Ford Flex?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history