The contact owns a 2018 Ford Flex. The contact received notification of the federal safety agency Campaign Number: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side B-pillar trim detached. The local dealer was not contacted. The contact retrieved a temporary part at a local junk yard and attached the B-pillar trim with adhesive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
2018 Ford Flex body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
The contact owns a 2018 Ford Flex. The contact received notifications of the federal safety agency Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted to reverse(R), the back over prevention camera intermittently shut off. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 68,000.
The trim on the driver's door broke in half causing it to fly into the traffic behind me.
The contact owns a 2018 Ford Flex. The contact received notifications of the federal safety agency Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side door B-pillar trim had become loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
The B pillar trim on our 2018 ford flex has detached and flew off the vehicle while driving on the interstate. Both front and rear habe detached and become hazards.
Keypad on driver’s side door became dislodged on the highway, flailed around, hitting the side of the car and window in the process. It then proceeds to break in half and flies off going down the highway. Then since the bottom half is still plugged in, it was flopping around and hitting the car while going down the highway. Extremely dangerous
Flex is a super long vehicle with large rear latch door that accesses back half of car. Today, taking dog to vet, put him in crate in back, behind another crate, through rear door. However, battery was dead. Now needed to get dog out to go in another vehicle -- but rear door locked and there was/is no way to open the back up to get him out with dead battery. Only with electricity. So I had to take out both crates and get him out through the front -- long process. If there had been emergency, he'd be dead. Danger -- no mechanical way to open back access door of vehicle! Not even emergency lever or key. I checked with ford.
Door latch will not latch. Door will not close or lock. This happens when shutting door so door does not stay closed.
When the vehicles front left and right tires are retracted into the wheel well, for example when going over a speed bump or curb too fast, there is a sharp piece of metal that sticks out of the body where the plastic cowling and the fender meet. I've had to replace two tires so far on the front right wheel because of this metal piece that sticks out. In both instances the vehicle was doing about 5 miles an hour turning into a driveway.
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