The contact owns a 2013 Ford Flex. The contact stated while driving approximately 35 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that the odor of gasoline was constant. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to the federal safety agency Campaign Number: 15V812000 (Fuel System, Gasoline). The failure mileage was approximately 100,000.
Ford Flex fuel smell problems
24 of the 1,957 owner complaints about the Ford Flex describe gas smell in the cabin, most of them for the 2013 model year.
- owner complaints
- 24
- worst model year
- 2013
- typical mileage
- 20,000
By model year
- 20181
- 20163
- 20144
- 201311
- 20111
- 20102
- 20092
Often reported together
What owners say
There seems to be a fuel leak on my vehicle's fuel tank. When the tank is half full and more there is a noticable fuel smell around my car and fuel dripping under my car. When the fuel is less than half full, the fuel seems to stop leaking. I believe the seam in the gas tank is leaking. I have heard of other people with my same year and vehicle having the same issues so I figured it was worth reporting.
Have difficulty fueling vehicle. “Fuel fill inlet” warning stays on dash. Strong fuel mixture smell in cabin. Fuel will overspill if you try to pump gas at full force. Smells like fuel is leaking. Concerned about possible explosion. Many other drivers having the same issues. Strange clicking sounds from front end.
The contact owns a 2013 Ford Flex. The contact stated that while operating the vehicle, the message "check fuel filler inlet" was displayed. The contact stated while refueling, gasoline spilled back out of the filler inlet. Additionally, while operating the vehicle, there was a strong fuel odor present inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 15V812000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 222,000.
This is the 3rd time this has happened in the past month. After driving the car to a location, turning the car off then returning to the car to leave, the engine will turn over, but will not fire. The indicators show the car running, I.e. Dash lights on even after getting out of the car. The smell of gasoline is present.
Gas smell and electronic issues. I bought my vehicle brand new. I first noticed smelling gasoline after the first oil change, so I had driven several months.the dealership blamed it on my undercoating stating that's what I'm smelling.it's gas definitely.I asked them to drive it a week since the smell comes and goes.they refused.it still does it and I have given up trying to get the dealership to find the issue.they did state the flex is the same base as the police vehicle that has the gas emission leak.2nd problem is "no key detected" light comes on when driving.just yesterday my back up cam stayed on while driving.it was distracting and I felt a hazzard.I tried turning the vehicle off and on and that didn't work.after parking for an hour and trying again things went back to normal.when the back up cam was locked on the radio controls didn't work and the voice command did not work.I called the dealership today and they stated they "can't do anything unless it is currenlty malfunctoning". Not very reassuring to know.the dealership seems unwilling to help resolve potentially dangerous issues.I could crash if the back up cam is on while driving forward (due to distraction).if no key is detected when driving will the engine shut off?the gas smell is a concern because I should not be breathing gas!gas smell is while engine is running- parked or moving but the smell comes and goes.the electronic issue was a concern because the vehicle was in motion but it also did it while not in motion.
"takata recall" my engine light went on 2000 miles before my manufactures warranty expired. I have a ford shop here, but they are rated so low and I hear nothing but bad stuff about them, so I called the next closest 95 miles away in spearfish, sd. I explained to the guy what code the engine threw, but my light is now off. He said not to come in, until my engine light came back on. Meanwhile my engine still hisses and the exhaust odor is so strong inside and outside of the vehicle. I have 36,879 miles on my 2016 and either have an exhaust leak from the headers or the manifold. The engine light won't come back on and noone will check the vehicle without it on. There is no reason for my "newer" vehicle to have an exhaust leak to this extent.
I have a 2018 ford flex with 900 miles on it . I took my first road trip in 8-4-2018 and while accelerating hard to get onto the interstate I noticed exhaust fumes were coming into the cabin at an alarming rate , I had to slow down and roll the windows down it got so bad,my eyes were burning ,felt sick and my chest felt funny. I tried it several more time with the same results. It seems like it happens worse when I have max air on. Normal city driving I don't notice it. I can't tell if it is coming thru the vents or the seal on the back door.
Purchased a pre-certified 2010 ford flex at vermont dealership 3.07.2014 with a premium extended warranty plan. Travel between vermont and new york. Approximately april /may 2017 noticed powerful smell of gasoline after filling vehicle, couldn't close garage due to smell and parked away from others. Garage replaced rotted fill neck yoke 5.12.2017. Problem seemed to abate but persisted , now in garage and extensive work to drop gas tank where the metal flange connecting fuel line and pump to the tank is totally corroded. There is a recall on other ford vehicles for salt corrosion from road salt to the fuel tank causing dangerous leaks. I could have blown up and my home from this !! That recall targets northern states such as the one I purchased my car including vermont and new york recall number 15s3. No fire as a) I was very lucky b) it's in the garage with a huge bill.
Tl* the contact owns a 2014 ford flex. While driving the vehicle, there was an abnormal exhaust odor in the cabin. The contact stated that the exhaust caused the contact to be hospitalized on three occasions. There was no crash involved. The contact stated that subsequent blood tests showed traces of carbon monoxide in the blood. Additionally, the contact stated that she constantly experienced severe headaches after driving the vehicle. The vehicle was taken to gosch ford (150 carriage cir, hemet, ca 92545, (951) 396-7250) to be diagnosed. The contact was informed by the dealer that there was no trace of carbon monoxide in the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
- Risk
- A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S31.
Recall number 16V621000 · Recall details
Fuel system, gasoline
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source may result in a fire.
- Remedy
- Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 13S04-S1.
Recall number 15V812000 · Recall details
Fuel system, gasoline
- What is wrong
- Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source may result in a fire.
- Remedy
- Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332. Ford's recall campaign number is 13S04.
Recall number 13V227000 · Recall details
Questions about the Ford Flex fuel smell
Which Ford Flex years have gas smell in the cabin problems?
The model years with the most reports are 2013 (11 complaints), 2014 (4 complaints) and 2016 (3 complaints).
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