The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N03 because the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 50,000.
2013 Ford Focus Electric electrical problems
27 complaints (39% of all complaints for this car). Typical mileage when it fails: 5,300.
- owner complaints
- 27
- of this car's complaints
- 39%
- typical mileage
- 5,300
- crashes
- 0
- recalls
- 0
Which part fails
- 12v/24v/48v battery1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Focus Electric electrical problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Electric powertrain propulsion failure
In an October 28, 2013 letter to the federal safety agency, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 23, 2013 (Recall No. 13V‑523).According to Ford, PCM software faults may cause a complete loss of powertrain torque.When this condition occurs, drivers receive a red triangle indicator and the message Stop Safely Now in the instrument cluster.In addition, vehicle brake and steering systems will continue to operate normally and the vehicle can be restarted after going through a shutdown process.Ford and its supplier, Magna Powertrain, upgraded the PCM software to address powertrain shutdown conditions and issued a technical service bulletin on September 23, 2013 instructing dealers to reprogram the PCM on all affected vehicles. The Office of Defects Investigation (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers. In total, there were 171 unique reports indicating loss of motive power while driving, and the predominant failure mode identified involved loss of powertrain torque.Ford began owner notification on November 5, 2012.Owners of the recalled vehicles are notified to take their vehicle to a Ford or Lincoln dealer who will reprogram the PCM to the latest calibration. See the investigative public file for copies of Ford's bulletin and owner letter.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers (ODI Nos.): 10536160,10534988,10534323,10531894,10525393,10525187,10523536,10521207,10516270,10512459,10512146,10509307,10543015,10542983,10542840,10542753,10538223,10537801,10537111,10537048,10536894,10536592,10536538,10536510,10526350,10524026,10522585,10521986,10521459,10519446,10545282.
PE13031
What 2013 Ford Focus Electric owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
So I was driving home last night in the rain and the speedometer was jumping around a little and the traction control flashed a couple times and I thought 'oh it's just cause the rain' well today the same thing was happening while I was driving. Then I got a warning light saying 'low brake fluid' and the brakes locked up while I was doing 30mph. It went away and drove fine but it will pop up every 4 miles or so saying low brake fluid
This car, I have been trying to get help for a long time and it seem like not one has heard me , not even the dealer, and now hear it is my car is having trouble like the trunk wont open and we tide a stream on it and the lights stay on over a hour. And car jerk when takeing off in speed when change gears.
I bought this car at honda in arlington off of 20 hwy in 2013 I took it back when I bought it that was pre used , and then it seem like they did not want it back and never want to fix it . And the trans mission is not want to put due to a loud noise, and then the truck want open and the light wanted go off and the alarm want come on, taken to don davis and they want to charge me and I am disable, and I have my little grandchild that is 6 months old and she ride everyday and I hope we don't get in this car. Please help us I have put this on many times. The door was a recall and when to don davis and they are have way fix. Please help!!!!!!!!
1898
Tl* the contact owns a 2013 ford focus electric. While driving various speeds, the vehicle stalled and the "stop safely now" warning indicator illuminated on the instrument panel. The vehicle stalled. The failure occurred intermittently. The vehicle was taken to the dealer twice for diagnostic testing; however, the cause of the failure could not be determined. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
Tl* the contact owns a 2013 ford focus electric. While driving approximately 55 MPH, the warning lights on the instrument panel illuminated and the screen displayed "pull over". The contact pulled the vehicle over to the side of the road to recharge the battery. A mechanic replaced the 12 volt battery; however, the failure recurred multiple times. The failure was not repaired. The manufacturer was notified. The approximate failure mileage was 900.
While driving the vehicle, a loud chime sounded, with a red triangle saying, "stop safely now" as well as a yellow "see manual" indication. This was very dangerous because it was sudden and while driving. The car lost all power and I had to attempt to pull of the street so I wouldn't cause an accident. I shifted to park and turned the car off and back on and it resolved the issue. However, 2 days later the same problem occurred but this time I was unable to restart the vehicle and needed to tow the car to the dealership.
While traveling down the freeway, decelerating to change lanes the stop safely now message appeared and the car lost power. This is a re-occurrence and the dealer is working to resolve it.
Questions about the 2013 Ford Focus Electric electrical
Does the 2013 Ford Focus Electric have electrical problems?
Owners have filed 27 complaints about the electrical of the 2013 Ford Focus Electric, 39% of all its complaints.
At what mileage do 2013 Ford Focus Electric electrical problems start?
The typical (median) mileage in owner complaints is 5,300 miles.
Was there a recall on the 2013 Ford Focus Electric electrical?
There is no recall for this problem on this model year.
What year does the Ford Focus Electric have the most electrical problems?
The Ford Focus Electric model years with the most electrical complaints are 2014 (29 complaints), 2013 (27 complaints) and 2012 (14 complaints).
Other 2013 Ford Focus Electric problems
Transmission 37Engine 16Fuel system 15Steering 9Acceleration 5Brakes 4Driver assistance 3Lights 1
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