2013 Ford Focus Electric fuel system problems

Filed Nov 28, 2017 · Electrical, Fuel system · TX

I bought this car at honda in arlington off of 20 hwy in 2013 I took it back when I bought it that was pre used , and then it seem like they did not want it back and never want to fix it . And the trans mission is not want to put due to a loud noise, and then the truck want open and the light wanted go off and the alarm want come on, taken to don davis and they want to charge me and I am disable, and I have my little grandchild that is 6 months old and she ride everyday and I hope we don't get in this car. Please help us I have put this on many times. The door was a recall and when to don davis and they are have way fix. Please help!!!!!!!!

Filed Aug 20, 2015 · Electrical, Fuel system · 60,650 miles · MI

While driving the vehicle, a loud chime sounded, with a red triangle saying, "stop safely now" as well as a yellow "see manual" indication. This was very dangerous because it was sudden and while driving. The car lost all power and I had to attempt to pull of the street so I wouldn't cause an accident. I shifted to park and turned the car off and back on and it resolved the issue. However, 2 days later the same problem occurred but this time I was unable to restart the vehicle and needed to tow the car to the dealership.

Filed Jan 21, 2015 · Electrical, Engine · 5,700 miles · CA

While traveling down the freeway, decelerating to change lanes the stop safely now message appeared and the car lost power. This is a re-occurrence and the dealer is working to resolve it.

Filed Nov 14, 2014 · Brakes, Fuel system · 20,000 miles · CA

Was driving at 25 MPH in a residential zone, with 48 miles on the battery when an alert dinged and the message on the screen said "pull over to safety now." I immediately pulled out of traffic into a parking space as the power steering stopped working, then steering then completely locked, couldn't turn the wheel. The car would no longer go forward / had lost power. And the power breaks didn't seem to be functioning. Thankfully I had already come to a complete stop. The next morning we had it towed to an authorized ford service center that said there was a recall for this issue. They applied the software fix and test drove the car only to have the problem reoccur. Therefore they said the fix for the recall didn't actually fix the problem and that they would have to order a replacement for the transmission control module, as that was the part ford said was faulty / failed.

Filed Feb 23, 2014 · Electrical, Fuel system · 5,300 miles · MN

The car wouldn't start (electric car). A instrument panel message said see owners manual along with red exclamation mark showed. Had to be towed to dealer. Was diagnosed at first with a bad high voltage battery. They ordered one ($25,000 battery). One week into waiting, ford (factory) said its not the battery and ordered a ground cable from the high voltage to the electric drive motor. It took 27 business days to get the vehicle repaired. Another visit, in sept. 2012 the cars interior heater failed. They took 7 business day to order and replace the electric coolant heater pump.

Filed Feb 16, 2014 · Electrical, Fuel system · 4,741 miles · CA

While driving I lost the ability to accelerate the vehicle as I approached an incline in the road and a "stop safely now" and "see manual" warning light appeared on the dash. I activated the hazard lights and pulled over into the bike lane. I shut off the car, opened the door and was able to restart the car after several failed attempts. Approximately 5 minutes later, I successfully restarted the car and drove back home, only the car lost the ability to accelerate again as I came through a major intersection. This time the warning signs were not activated until I had coasted to a stop. Then the same "stop safely now" and "see manual" warning light appeared on the dash. I placed the car in park and walked a mile home. The powertrain control module reprogram was completed by ford in september of 2013. This is the 7th occurrence since the PCM has been reprogrammed by ford. My safety has been repeatedly compromised and I no longer have confidence in this car nor ford as they are unable to fix the problem and are unwilling to take responsibility. Please refer to my previous complaint filed prior to the PCM reprogramming and official recall notice.

Filed Oct 28, 2013 · Driver assistance, Fuel system · 1,800 miles · CA

While driving in stop and go traffic on the freeway, the vehicle stalls unexpectedly, followed by a message to 'stop safely now'. After several minutes of attempting to restart, the vehicle restarts and is able to driven again normally. This has occurred to me three times so far, without warning and does not seem to be any common pattern that is causing the stalls.

Filed Oct 25, 2013 · Electrical, Fuel system · 1,284 miles · CA

While braking for a stop sign, there was a thud, the stop safely now light came on, and the car stopped immediately. It would not re-start. I pushed it to the side and called for a tow. It is now at the ford dealer. This is the third incident of this kind and the second time I have taken it to the dealer and reported the incident to the federal safety agency.

Filed Oct 25, 2013 · Fuel system, Transmission · 2,267 miles · NY

The first event occurred on 7/17/2013, at 2267 miles. I had charged the battery overnight (at our motel), using the 120-volt charging cord. I had pulled the car around to the front of the motel the car was stationary, in "park," when the "stop safely now" message was displayed. I just powered the car off and powered it back on. That cleared the ssn message. Then, I drove home, as planned, with no recurrences of the error message. Today, 10/24/2013, at 4127 miles, the "stop safely now" message was displayed (for only the second time), while I was driving down a hill, at about 30 MPH. The car had been sitting in the parking lot, at work, and the ssn error occurred after driving about 1 mile. There was no place to pull over, without blocking traffic, but, since I was going downhill, I just continued coasting, made my usual right turn at the bottom of the hill, and pulled over, at a spot where there was a very wide, paved shoulder. Since it was too late in the day (5:30 pm) to get the car (with the power still on and the ssn message still displayed) towed to the local ford dealer (which closes at 6 pm), I powered the car off and, then, powered it back on. The ssn error, again, went away, and I was able to safely drive home, with no additional ssn messages. Because of a construction detour, lately, I have been driving to work and back, on a major highway, that has a speed limit of 65 MPH. Numerous stretches of that highway are both uphill and have little or no room to pull over. The last part of my trip home is us a steep hill, with lots of curve and mostly very narrow shoulders.

Filed Oct 24, 2013 · Electrical, Fuel system · 3,600 miles · NJ

My vehicle displayed a "stop safely now" warning during my normal morning commute. The warning was preceded by a failure of the radio portion of the sync system. I briefly turned off the vehicle at a usual stop on my route and upon turning it on, the radio volume, power and tuning were all unresponsive. I attempted to reset the vehicle at the next traffic light by powering down and opening the door, but the radio remained on even after the vehicle was off and the door was opened. I attempted this several more times at each successive traffic light and the radio would not shut off. After one such reset, the stop safely now warning was displayed on the dash. I was stopped at a traffic light at the time and was able to reset the vehicle and safely enter a parking lot and wait for a tow - with the radio still on. My local ford dealer waited three days to diagnose the issue and unsurprisingly determined it was caused by a defective/dead 12 v battery and replaced the battery. Software was also updated. Upon returning home and attempting to charge, my vehicle displayed a high voltage system fault and had to be towed to the dealer again. The dealer said this fault was caused by a loose connection on a terminal block on the electric motor that was used to signal battery capacity to the on-board computer.