2014 Ford Focus Electric: sudden loss of power

Filed Apr 18, 2019 · Acceleration, Electrical · 1 miles · CA

I experienced what others have called the 'stop safely now' warning light and followed by the loss power and steering issues on city street. This issue happened many times recently on the local streets (march - april, 2019). Thanks god, this didn't happen on the freeway ( otherwise, I can't image what could happen). I found the tsb 17-0045 online for this problem and brought this tsb to my dealership. They charged me $$ to get this car fixed by following the instruction of this tsb ( hopefully this got fixed). Tsb 17-0045 specified the cars built 9/15-2011 to 8/15/2014 may have this issue. My car was built on june 2014. I strongly request the federal safety agency investigate this urgent safety issue.

Filed Oct 11, 2017 · Electrical, Transmission · 18,000 miles · CA

On 4 separate occasions since purchasing this vehicle on 9/22/2017, the car while in motion has abruptly and unexpectedly lost all power and rolled to a complete stop. When this happens a warning indicator on the dash reads "stop safely now"! Once stopped, the car is unresponsive and cannot be turned off or restarted. Only after several minutes of waiting (5+ mins), the car responds again, allowing a restart. Thankfully, in all four instances, I have been traveling on city streets and have been able to pull to the side of the road safely, but this is a very dangerous situation, as the car loses all power and once stopped it will not respond.

Filed Oct 19, 2016 · Electrical · 15,290 miles · CA

Tl* the contact owns a 2014 ford focus electric. The contact stated that the vehicle experienced a complete loss of power. The stop safely now warning indicator illuminated. The failure occurred approximately 4-5 times per day. The dealer could not replicate the failure. The manufacturer was not notified. The VIN was invalid. The failure mileage was 15,290. Updated 01/10/17*lj updated 6/25/18

Filed Jul 26, 2016 · Electrical, Engine · 4,000 miles · CA

I had yet another "stop safely now" warning in which the car completely lost power to the drivetrain while in motion. I had previously taken in the car for the recall in january and was told that would resolve the issue, but the problem has popped up again. This is a very dangerous thing to happen to have a car suddenly lose all power while driving in the middle of the road. Ford has clearly not fixed this problem yet.

Filed May 24, 2016 · Fuel system · 12,225 miles · CT

Vehicle subject to customer satisfaction program 15n03 and 16b02. After two repairs for random loss of motive power, with two replacements of high-voltage wire harness, car continues to display "stop safely now" warning on dash and loss of motive power. Obviously a safety hazard as car has loss power in traffic several times, fortunately without injuries or damge. I am returning vehicle to dealership for third time today for same issue. First repair was in beginning of november, 2015 and second repair was done at the end of april 2016.

Filed Oct 26, 2015 · Electrical, Fuel system · 9,500 miles · CA

The vehicle was stationary with no power. The vehicle would not start and displayed a yellow tool wrench that read 'see manual' and then would change to a yellow triangle with a red exclamation mark that read 'stop vehicle safely.' had the vehicle towed to av ford and they have been nothing but unhelpful. They state it's water intrusion to the connectors and is not covered under the manufacture warranty and to file a claim with my auto insurance company. They cannot provide any diagnostic testing to conclude their water intrusion to the connector's theory. We had a rainstorm the day before I brought the vehicle in to them. They are using water intrusion damage as a scapegoat to fixing the real issue which is a defect to the powertrain control module. Ford did however provide me a written estimate of repair for $33,160.42. This is absurd and is more than the car is even worth. These cars continue to have this issue despite of the recall they had for this problem. Ford focus electric vehicles that were not part of the original recall in november 2013 are experiencing the same complete loss of power because the issue has not been fixed.

Filed Sep 24, 2015 · Electrical, Engine · 22,600 miles · CA

On tuesday, september 22, 2015, while my son was driving on the freeway at 65 MPH in the carpool lane, the car suddenly stalled on him and loss all power to the car. A message popped up on the dash in an orange triangle stated "stop safely now". Since he was in the carpool lane, he did not have enough time to get the car off to the side. He was stranded in a busy carpool lane and almost got rear end from behind when the car suddenly cut off all power and came to a stop. This has put my son in a great danger situation!!! He could have got rear ended and the stalling of the car could have caused a multi-cars accident in the carpool lane on the freeway. Somehow he managed to able to restart the car after turning the car on, off and opening the driver side door and closing it several time. The car continue to have the same problem on and off for the next couple of days. We finally got the car into ford dealership september 24, 2015. At the time of this report, ford dealership has not call me with a cause for the issue. I also noted that there was a recall for a similar issue that was issued from ford for the electric vehicle for model 2012 to 2014. The serviceman at ford dealership told me that my VIN number was not on that recall list yet my son still encountered the same issue that was described in the federal safety agency investigation report a couple of years ago. I dont think ford has done enough to correct this dangerous problem.

Filed Apr 27, 2015 · Electrical · 5,972 miles · CA

While driving my 2014 ford fusion EV, the stop safely now warning sounded and the stop safely now warning error displayed. The car immediately lost power and stranded me in the middle of the road. This occurred in front on my home. My husband was able to restart it. I drove the car and within seconds, once again experienced the stop safely now warning and immediate power loss. The car was towed to the ford dealer.

Filed Jan 19, 2015 · Transmission · 11,000 miles · OR

While driving in normal traffic, the vehicle showed a "stop safely now" warning and then lost all power. Had to push the car out of traffic because of loss of power. Power steering and brakes also stopped functioning. Vehicle had to be towed to dealership.

Filed Dec 3, 2014 · Acceleration, Electrical · 185 miles · WA

Brand new 2014 ford focus electric - less than 200 miles on odometer. Driving on 35mph road during evening rush hour the car suddenly flashed a "stop safely now" warning on the dash. As I looked for a place to pull over the car shut down completely (dash gauges went dark...estimated less than 10 seconds after warning message). Fortunately I was able to coast into a parking lot because I was at speed but I lost power steering. Headlights flickering, relays clicking, etc. I called ford roadside assistance for a tow. Had this happened at a faster speed on a highway, I or other drivers could have been killed or severely injured. Ford supposedly corrected this defected in earlier models years. At this point I do not feel safe driving the vehicle until I have positive confirmation the problem has been identified and corrected. Ford is going to kill someone if they don't get this corrected! At http://www.myfocuselectric.com/forum/viewtopic.php?f=15&t=900&sid=8bb1f29cee82b54e62bb67213b1b3b1d&start=500 there are a string of complaints from ford focus electric owners on this dangerous defect. *tr updated 1/21/2016

Filed Dec 3, 2014 · Fuel system · 5,000 miles · CA

Three separate times while backing up from parking spaces and while pulling forward, the stop safely now light came on and the car lost all power. I was able to restart and drive normally but have heard of this condition happening while at speed. Car is in dealership for replacement of high voltage wiring harness.

Filed Nov 24, 2014 · Electrical · 2,700 miles · CA

While exiting the freeway the "stop safely now" warning light illuminated and the electric drive motor lost power. After approximately 5 minutes the car power restored and I was able to complete my commute. Ford has not given me a reason for the failure yet.