Car stopped on motion with an alarm stop safely now, wheels lost power, steering wheel was able to function so car had to be pushed to the side of the road.
Ford Focus Electric loss of power problems
39 of the 181 owner complaints about the Ford Focus Electric describe sudden loss of power, most of them for the 2014 model year.
- owner complaints
- 39
- worst model year
- 2014
- typical mileage
- 5,700
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
Often reported together
What owners say
I experienced what others have called the 'stop safely now' warning light and followed by the loss power and steering issues on city street. This issue happened many times recently on the local streets (march - april, 2019). Thanks god, this didn't happen on the freeway ( otherwise, I can't image what could happen). I found the tsb 17-0045 online for this problem and brought this tsb to my dealership. They charged me $$ to get this car fixed by following the instruction of this tsb ( hopefully this got fixed). Tsb 17-0045 specified the cars built 9/15-2011 to 8/15/2014 may have this issue. My car was built on june 2014. I strongly request the federal safety agency investigate this urgent safety issue.
Driving my vehicle in normal conditions with over 30 miles left to a charge on a suburban street going approximately 45 miles per hour, suddenly a red triangle warning appeared on the dash stating stop safely now. 60 seconds later the vehicle shut off and I lost all power leaving me stranded in the dark in the middle of the street. After about 20 minutes I was able to restart the vehicle and proceed home. There is never any prior warning to this happening. This has happened 3 times to me within a 2 month period and I have taken it to my dealership twice with no results. I drive 40 miles to work one way on very busy phoenix freeways and am petrified this will happen in the hov lane and I end up in a dangerous situation. I have found this to be an issue on previous years model recall no 13v-523000. The dealership is no help and told me they could find no information regarding it even though I did.
Car has about 13,000 miles. Suddenly lost power while stopped at a traffic light. 'stop safely now' warning showed on dashboard. Tried for 10-15 minutes to restart, finally restarted and completed commute to work. Drove the car to the dealer same day. After one week, dealer has no diagnosis and has made no repair. I cannot drive an unsafe car on my daily commute, which includes highway driving. Ford is obviously on notice that this is a serious safety problem and they haven't fixed it.
On 4 separate occasions since purchasing this vehicle on 9/22/2017, the car while in motion has abruptly and unexpectedly lost all power and rolled to a complete stop. When this happens a warning indicator on the dash reads "stop safely now"! Once stopped, the car is unresponsive and cannot be turned off or restarted. Only after several minutes of waiting (5+ mins), the car responds again, allowing a restart. Thankfully, in all four instances, I have been traveling on city streets and have been able to pull to the side of the road safely, but this is a very dangerous situation, as the car loses all power and once stopped it will not respond.
Brand new focus electric, less than 3 days old from dealer on 8/17/2017. For the last two days, I have driven less than 100 miles. Car was charged overnight and shows full charge this morning. I drove the car less than 30 miles today. In the evening, when I was driving, the car suddenly lost power and the engine stopped suddenly on the road. The car was in steady speed on a city street in a straight line. I was not accelerating. I was not braking. Almost got hit by a car behind me. I was unable to restart the car. Battery still show 80 miles charge. Indicator warning shows: "stop safely warning lamp" and "electric motor warning lamp". All interior lights are bright when the car door is opened, it does not appear that the battery charge is low. Also there is no warning of "low battery" before the car suddenly lost power. I also noticed when I turn off the "power/start button", the "information and entertainment display/GPS" stayed on. Even after I have clicked the "lock" button on the remote control key. After pressing the "power/start/stop" quite a number of time and switching between the two keys, then the "display center" finally turn off. We had to call roadside assistance to have car towed.
Tl* the contact owns a 2012 ford focus electric. The contact stated that the vehicle experienced a complete loss of power and an abnormal burning of the outlet. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. In addition, the technician stated that the charge cable and charge ring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 17,160. Updated 01/04/17
Tl* the contact owns a 2014 ford focus electric. The contact stated that the vehicle experienced a complete loss of power. The stop safely now warning indicator illuminated. The failure occurred approximately 4-5 times per day. The dealer could not replicate the failure. The manufacturer was not notified. The VIN was invalid. The failure mileage was 15,290. Updated 01/10/17*lj updated 6/25/18
I had yet another "stop safely now" warning in which the car completely lost power to the drivetrain while in motion. I had previously taken in the car for the recall in january and was told that would resolve the issue, but the problem has popped up again. This is a very dangerous thing to happen to have a car suddenly lose all power while driving in the middle of the road. Ford has clearly not fixed this problem yet.
Vehicle subject to customer satisfaction program 15n03 and 16b02. After two repairs for random loss of motive power, with two replacements of high-voltage wire harness, car continues to display "stop safely now" warning on dash and loss of motive power. Obviously a safety hazard as car has loss power in traffic several times, fortunately without injuries or damge. I am returning vehicle to dealership for third time today for same issue. First repair was in beginning of november, 2015 and second repair was done at the end of april 2016.
Related recalls
No recalls on record for this model year.
Questions about the Ford Focus Electric loss of power
Which Ford Focus Electric years have sudden loss of power problems?
The model years with the most reports are 2014 (18 complaints), 2013 (15 complaints) and 2012 (3 complaints).
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