Ford Focus Electric won't start problems

Filed Nov 27, 2018 · Engine · 44,010 miles · CA

While parked (stationary) I could not turn the engine off even though I pressed the on/off button. (the battery would drain down to zero. I could recharge it 100% but it would not hold the charge.) I brought it to ford service. They charged it up and said it was working fine. I told them to let it sit over night. They checked it the next day and it was drained. They told me that the problem was a defective "body control module" which needed to be replaced. I informed them that ford already recalled the 2015 focus because of defective body control module. They said that my focus was not covered by that recall. I told them that a car that keeps running and cannot be turned off is dangerous, therefore should be recalled. What makes it particularly dangerous is that the engine is running and you can't even tell because electric cars are silent. (their repair paperwork is disingenuous. It says the car would not start (when drained). I brought it in because it would not stop. After they installed a new module, they gave me the old defective one which I have in my possession.

Filed Oct 10, 2018 · Electrical · 130,000 miles · AR

The battery which is functional discharges even after the car has been driven recently and the car will not start until the battery is jumped. Which presents a problem in that you cannot sure if you get back from where you have gone. The battery and alternator are functioning.

Filed Apr 28, 2016 · Electrical, Engine · 19,000 miles · CO

Six times my car's engine has stopped working. Either I am driving and it gives me a 10 second warning before the engine shuts off or I am parked and it won't start up properly. Every time it gets towed or I take it to the dealership, they tell me they have updated the computer system and it should be fine. Ford's corporate office has said results are inconclusive and there is nothing they can do to help me. After doing research online, it seems like this is a common issue with this vehicle.

Filed Oct 26, 2015 · Electrical, Fuel system · 9,500 miles · CA

The vehicle was stationary with no power. The vehicle would not start and displayed a yellow tool wrench that read 'see manual' and then would change to a yellow triangle with a red exclamation mark that read 'stop vehicle safely.' had the vehicle towed to av ford and they have been nothing but unhelpful. They state it's water intrusion to the connectors and is not covered under the manufacture warranty and to file a claim with my auto insurance company. They cannot provide any diagnostic testing to conclude their water intrusion to the connector's theory. We had a rainstorm the day before I brought the vehicle in to them. They are using water intrusion damage as a scapegoat to fixing the real issue which is a defect to the powertrain control module. Ford did however provide me a written estimate of repair for $33,160.42. This is absurd and is more than the car is even worth. These cars continue to have this issue despite of the recall they had for this problem. Ford focus electric vehicles that were not part of the original recall in november 2013 are experiencing the same complete loss of power because the issue has not been fixed.

Filed Jun 30, 2015 · Electrical, Transmission · 19,800 miles · CA

The vehicle has reported "stop safely now" and doesn't start. Luckily the car is parked in the garage. This is the second time of happening without any further diagnostic details or warning. Last time this happened in the middle of the road while driving and shut the power to the wheels completely.

Filed May 1, 2015 · Engine · 5,500 miles · WA

Second time this has happened. Back in january the car would not start from a parking lot. Dealership checked it out and replaced the harness. This time was going down the freeway and the car shut off and the pull over now message came on. Luckily for me the person behind me stayed with us while I pushed the car over to the side. This car has some issues and needs to be addressed. Its back at the dealership today to find out what is wrong. I am going to see if they dealership will take it back and get me something else. I am not comfortable with a car shutting off while on the freeway. Just not safe.

Filed Apr 28, 2015 · Electrical, Engine · 2,250 miles · WA

While driving down a major local road, the car completely lost driving power (accessories still worked) and a warning light on the dashboard came on saying "stop safely now!". My wife was barely able to pull over and we were unable to get the car moving again, eventually towing it to the dealership. When we picked the car up they stated that a connection to the high voltage battery came loose and they've fixed it. Yesterday, when attempting to start the car, the same warning message came on and the car would not start. We once again have had the car towed to the dealership. The dealer called me this morning saying the car "works fine" which makes me more concerned since clearly this issue is now totally unpredictable.

Filed Feb 23, 2014 · Electrical, Fuel system · 5,300 miles · MN

The car wouldn't start (electric car). A instrument panel message said see owners manual along with red exclamation mark showed. Had to be towed to dealer. Was diagnosed at first with a bad high voltage battery. They ordered one ($25,000 battery). One week into waiting, ford (factory) said its not the battery and ordered a ground cable from the high voltage to the electric drive motor. It took 27 business days to get the vehicle repaired. Another visit, in sept. 2012 the cars interior heater failed. They took 7 business day to order and replace the electric coolant heater pump.

Filed Oct 17, 2013 · Electrical, Transmission · 7,600 miles · WA

While driving on a highway bridge, the ford focus electric stalled. The dashboard shows a sign "stop safely now" and then a picture of a yellow wrench. I had to stop at the highway's shoulder. Very very dangerous. Very unsafe. I tried to start the car. It would not start. After 45 minutes, when all the electrical light indicators on the dashboard showed black, I pushed the start button again, and it started. This is a very dangerous situation and I heard in the online forum that "car stalled suddenly while driving" was common recently. Ford needs to fix this urgently.

Filed Oct 17, 2013 · Electrical, Engine · 4,665 miles · CA

I was driving and the car started beeping, and flashed up an warning 'safely stop now'. I immediately pulled the car over to the shoulder, and hit the off button. The engine shut off, but the error did not go away, I could navigate around the computer a bit, and it showed a 'warning' but would not let me see what the warning was. When I opened the car door, none of the accessory power shut off like it should. I got out of the car (removing the key) and locked the car. Still all of the accessory power stayed on. I got back in, and tried to start the car, and it would not start, and flashed the message 'safely stop now' repeatedly. I called roadside assistance, and they sent a tow truck. The accessory power said on for the entire hour I waited, by the time they got there, I got back into the car and it let me start it. It ran all the way to the dealership without any issue (3 miles). So far, the dealership is clueless on what to do.