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2000 Ford Focus fuel system complaints
Page 13 of 15: complaints 341 to 370 of 411, newest first, as owners wrote them.
This problem started happening around 12,000 miles, and while this form asks for a failure date, it does it so much it is hard to say, I put an approximate date of the worst occurrence because of the problem. I realize there is already an investigation about this, I just wanted to add another testimony. When the fuel tank is less than half full, and the car takes right-turns, especially long, sweeping turns, such as highway entrance/exit ramps, the car will jerk and lurch violently, refusing to accelerate, and will stall if provoked enough. If I back off the gas, it recovers, but twice it has completely stalled out, refusing to turn back on for a few hours, one of these times was in heavy highway traffic, I coasted at about 25mph since it would not accelerate, then it eventually died. This particular incident, my dealer filled the tank with gas (which does not allow for the problem to occur, kind of stupid of them), and then drove it around, but would not allow me to show them how to replicate the problem. I must now keep my gas tank more than half full, because of the dangers in getting on and off the highway. It even does it around town now, at times. The dealer says it is a result of a fuel filter getting clogged and they would just clean it out, but other focus owners I associate with (www.focaljet.com) have reported that this is only a temporary fix. Otherwise, I have absolutely no complaints about this car, and I applaud ford for the recalls, they may make our car look bad but it shows ford is accepting responsibilty for defects, and trying to improve on them.
Vehicle stalled twice at 45 MPH. Dealer replaced the fuel pump.
This car has had 4 recalls so far. In addition to the recalls I have had it in for other problems like the gas light failed to to work, the igntion part after turning car off would act like the key was still in. The biggest complaint I have is the brakes at 9000 miles I had it in to check the brakes and then 8000 miles later my roters went bad. I do not feel safe in this car at all.
Vehicle had a tendency to stall with no warning. Owner had vehicle inspected by a ford mechanic. The response was that failure was due to an air pocket occurring in fuel line. This was a probable cause, with ford issuing a (tsb) for stalling. Please describe details.
Vehicle stalls from stop to go point. Cause of failure is unknown.
Vehicle will shutdown without notice, it loses all power. Took to dealer, they replaced fuel filter, and that did not correct the problem. *ak consumer stated that the vehicle shutdown the same as before, the dealer replaced the full pump.
Car started stalling before it ran out of warranty. Dealer replaced fuel pump that was all they could figure out. That lasted as long as the warranty did. I personaly replaced the fuel tank and fuel pump and fuel filters each time. The car has continued to stall sense under warranty. The dealer can't figure out the problem ,they said that they have nothing but problem with the ford focus. I've contacted ford corp. And you get no help from them. The car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. I cannot afford to take it the dealer each time to tell me nothing is wrong with it. This problem could end in an accident and possible injury. I hope this doesn't take a class action suit against ford to get this problem corrected.
Engine stalled-took to local dealer-they replaced fuel pump.
While driving 20 MPH, vehicle will completely shutdown. After inspection by dealer, it was determined that fuel pump had failed. *ak not only the fuel pump, but fuse to fuel pump and gasket for fuel pump were replaced.
Six weeks previously, engine stalled on freeway. Dealer said couldn't find a problem and let them know if it happened again. 5/31/02 could not get car to go; had towed to dealer. After several days they finally thought it was the air intake valve causing the problem. Today I hear about the focus stalling problem possibly being caused by debris in gas tank. I am afraid to drive this car for fear it will stall again on the freeway. I was lucky the last time that I was able to coast to the shoulder and did not get into a crash. I was able to re-start the car and get it off the freeway. Other continuing problems that I have had the dealer fix over 3 times each: squeaking brakes and molding around the doors falling off.
Car stalled. Towed to dealership (apple ford), replaced fuse. Stalled again. This time entire fuel system replaced. Gas guage read inacurate. Another new fuel system. Still read inacurrate. A new console. Still reads inaccurate to this day. Just gave up trying to get it fixed.
Within the first year of purchase, the vehicle needed a new transmission because of a leak and a whirring sound while in motion.
As a final gesture of goodwill, our local dealership's customer service representative offered us a 24 hour period to consider a $2,000 trade-in credit toward the purchase of a new ford vehicle at 0% financing. This would have more than doubled my daughter's monthly car and insurance payments. Because her job was not yet a permanent position, she was not in a position to take a $4,000 loss and double her monthly payments. Once that offer had expired we were met with stony indifference by our local dealership's customer service representative. After several conversations with him we came away convinced that ford customer service policies are intentionally designed with several goals in mind: 1) to offer one's local dealership as the only path of recourse other than a nation-wide 1 (800) customer service line; 2) to staunchly refuse to provide the names and mailing addresses of ford customer service representatives at the local level and/or regional level; and 3) to discourage mailings to the national customer service representative (michael jordan) or ceo (william clay ford) with comments such as "don't waste your time, they don't even open their mail." the end result is that the car owner feels totally powerless once the goodwill of their dealership's in-house customer service representative has run out. When combined with holding open a 24-hour trade-in offer toward a more expensive ford vehicle, the end result was a psychologically oppressive hard-sell tactic.no safety defect listed.
The fuel pump went out. I have heard of this happening many times with the focus. I called dealer to see if it was under warranty - "no, and yes it is the fuel pump, we have done 4 in the last 2 weeks."
Gas gauage does not work properly, vehicle does not show correct gas level.
Fuel tank measuring float is wrong . I had a little more than a1/4 tank of fuel and it would not start thetow truck driver told me that the focus model is known for that problem. We then put 3gals of gas in and it started right up.also wheel bearing in rear went can't get inspected till fixed. Dealer says could take a few days to fix. I need a rental car I must be able to get aroundtill it is fixed.please help me in this problem.
Vehicle would accelerate on it's own everytime it was driven, when driving 30 MPH up to 51 MPH. Mileage at the time was 49361. Dealer replaced the fuel pump, vehicle has not stalled since.
Vehicle would stall around 30 MPH on a daily basis, dealer replaced fuel pump. Vehicle has not stalled since.
I have taken the car back several times when I first purchased it to fix the brakes and hemborg ford told me, "that's just the way ford brakes are, metal on metal".. I've had so many problems with this car it's unbelievable.. I feel unsafe driving this car.. As it has locked me in many times..the windows will not roll down half the time.. The gas gauge only works half the time.. I wish I had never purchased this horrible product.. I will never purchase another ford vehicle again and I encourage friends and family not to buy their product either!
Consumer states that the vehicle stalls in warm weather atvarious speeds. The dealer has determined that the fuel pump is restricting the fuel flow and causing the stalling. Nlm
Consumer states that the vehicle stalls in warm weather at various speeds. The dealer has determined that the fuel pump is restricting the fuel flow and causes the stalling. Nlm
Fuel pump problems: when making right hand turns, or driving around extended right hand curves (like freeway on- and off-ramps [aka cloverleafs]), the car nearly stalls when attempting to accelerate after the turn. When consumer steps on the gas pedal, the engine seems to stop running. When consumer lets off the pedal, the engine runs again and once the car has rolled in a straight line for a short distance, (50-100 ft.), consumer is able to accelerate. This problem begins to show up when the fuel gauge indicates the fuel tank is less than full. At that point, the stalling problem only occurs after making a hard turn. The stalling problem is easier to replicate as the amount of fuel indicated by the fuel gauge drops below 3/8 of a tank. This problem has not occurred when making any left hand turns. Rear electrical problems up until about 38,000 miles, these problems were intermittent, and werenot evident most of the time. Consumer had the vehicle checked at a dealer and they were not able to locate (or even reproduce) the problem. Recently, the problems began to reoccur more frequently, until now, they are present virtually all the time. The problems occur together. If one part of the system is functioning properly, the other parts are functioning as well. The problems are, the right turn signals flash quickly. The right turn signals flash quickly when the brakes are applied. If the turn signal is on without the brakes (as in approaching a turn or signaling a lane change), the turn signal flashes normally. The left turn signal is never affected. The rear window defroster does not work. The light on the switch illuminates when pressed on but the window does not clear so there seems to be no power going to the wires of the defroster. Taillights and back-up lights illuminate. When the switch of the rear window defroster is on (and the defroster is not working) the taillights and back-up lights illuminate.
Still in manufacturer's warranty, but continues to leak, no fix for it.
My whole is my problem. I lease this car for three years and they could not tell what the problem is. I spend more time at the dealership then I did on my job. I am still having problem with ford focus and they still don't know what the problem is. The customer service at adamson ford is very poor . This where my first time driving a american car. They did not want to get me out of the car and then I call the owner of adamson ford he did not call me back at all the only thing I could try to do is file lemon law but it will take so long for it to take action I drop the case. This should be taking off the market and people should get there money back. Because I almost got hit two time by 18 wheeler with my baby girl in the back in a car seat they don't give a [xxx] about that at all. This car is having problems right as I type you this letter. I am very up set on this car I have 12 months left and they still will have problem when I finish with it. I have many more problems but I am at work and it will have to type them later today. Please do something about this before it is to late and someone will get kill injured really bad. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. Driver states more than twice brake pedal was applied, and pedal went to the floor. Ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, RPM runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.
When applying brake pedal it would go to the floor, also brakes will grind. Rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. No problem found. Consumer hears loose gravel sound from right front wheel area. Dealer found wheel well loose. Dealer found serpentine belt failed causing whistle squeal under hood. Gas light on with full tank and door ajar light is on. Dealer replaced battery. Evaporative hose loose. Dealer removed and installed fuel tank. Cigarette lighter not working. R-cup hold bubbling. Driver side mirror knob falls off. Rear child seat latch cover in broke. Front driver seat metal fell out. Both headlamps moulding fall out. Sunvisor mirror/bracket moulding on passenger side between door / dash loose. Broken. Right outer AC vent broken. Loose carpet on right front floor. Pillar trim coming off. Deck lid wire harness had tp be replaced. Clicking noise from l/h front of vehicle. Egr valve replaced. Left rear tail lamp is out. Engine light is on. Problems with rewind button for am/fm cassette.
Brakes squeak when applied. After 4th trip into dealership, service advisor said this is a common problem for the ford focus but that ford is not doing anything about it. Engine has failed on me 4 times in the 18months that I have had it. The dealership just replaced the fuel sending unit and said that it "should take care of the problem." I doubt it! If this happens again, I will be checking with california lemon law. This was my first ford and definitely my last!
Consumer stated the gas gauge failed, the brakes were squeaking, the mirror was torn off by repeated car washes, gas leaked on the both driver and passenger side carpet, and the truck latch was broke, also the fues burst on locks.
Ford new england regional service manager andy georgescu 508‑490‑6172 and 781‑431‑1883 acknowledged that the ford manufacturing process can cause slag build up resulting in damaged fuel pumps that causes the engine to stall at any time. This has caused one accident for me and nearly caused others. The fuel pump has to be replaced and the slag removed. Note: the date of the accident in this report is approximate. I will need to verify.
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