Tl* the contact owns a 2012 ford focus. The contact stated that the driver side door opened without warning while the vehicle was in motion. The contact had to secure the door with bungee cords. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.
2012 Ford Focus body complaints
Page 8 of 12: complaints 191 to 220 of 332, newest first, as owners wrote them.
The car door in the back seat on the drivers side of my 2012 ford focus se, flung open as I was making a sharp turn while I was attempting to drive into my son's apartment complex. Luckily my two children who were seated in the back seats were wearing their seatbelts, or this could've been much worse. The door latch no longer wants to latch on. The door does not close. The door ajar sensor keeps showing and an annoying beeping sound keeps going off to let me know that the back drivers seat door is ajar. Fortunately there was no accident, therefore law enforcement was not contacted or needed. We safely pulled over and attempted to close the door. Again, the door will not stay closed. The car is attempting to lock the door but cannot. You can hear it. Also the door handles appear to still be in working condition. It seems that it's the latch that does not close around the metal bar when closed. There is not a current recall on the 2012 ford focus se, but from stories on the internet, I'm not the first to have this happen to this year and model. This is not safe and needs to be thoroughly investigated as soon as possible. There are two or three other ford cars on recall for the faulty latches. I truly believe that this model needs to be looked at as well. Thank you.
My driver side front door will not latch light and dinger comes on the door will shut but won't latch l. You can pull door right open. The vehicle was stationary when this happened I was on my way to work and stopped at store it was fine when I got back in it wouldn't latch drove to work holding door shut.
I entered the vehicle through the drivers side door while it was parked in my driveway, when I went to close the door the door latch did not engage and the door just bounced back open. I contacted my local for dealer who suggested that I tether the door down so that I could drive it to their location. Once I arrived at the dealership they proceeded to tell me my car is no longer under warranty and that yes there is a recall on some door latches my car did not qualify. They then proceeded to write up an estimate for the work for a bill totaling more that $450.
Front driver's side door suddenly failed to stay closed. We have to use bungee cords to keep the door shut while driving down the highway. Also, when parked the lights stay on draining the battery. We had this problem last year with a different door on the same car and had to replace the latch. This is clearly a systematic problem and ford needs to address this. As it stands right now I no longer feel safe driving my ford focus. This is also getting very expensive for us fix.
455000 miles - driver side door latches/locks/linkages failed to secure/latch the door. The incident occurred while backing out from parking space, and presented dangerous conditions as the door swung open in parking lot traffic. The latches/locks/linkages will require repair as the door cannot be secured. This is a second occurrence of failed door latches/locks/linkages for the vehicle. First occurrence reported on 03/02/2016 (the federal safety agency id number: 10839377) involved rear driver side passenger door (currently the door is fastened by ratchet straps). It is matter of time before the remaining passenger side doors latches/locks/linkages fail.
September 28 2015 the passenger side rear door would not stay closed. I paid $335 for the rear door latch to be replaced. Today, june 19, 2016, my driver side door will not stay closed. I commute to work and do not feel safe driving with this defect.
Car was stationary, when rear passenger door was opened for someone to enter, it would not close. Latch seems broken, door must be secured with cords. It is susceptible to theft thus.
During normal operation of the front passenger side door while the car was stationary, a defect in the engineering and manufacture of the door latch assembly occurred. The door will no longer stay closed on its own. This presented an immediate danger upon leaving the parking space, as the door swung open when turning the vehicle. The vehicle cannot be safely driven in this condition.
Rear passenger door on driver side will not latch in the closed position. Required door to be secured with rope from the inside to prevent door from opening while operating vehicle. Vehicle is now susceptible to theft of contents or vehicle itself since door will not secure in a locked position.
This complaint is for a second door latch malfunction. The first complaint was on the front driver side door (odi# 10818622 ). This one is for the drivers side back door of the same car. It malfunctioned while our daughter was driving on a highway and it flew open. If there had been a child in the back seat that had taken of the seat belt (we know how children can be) that child would have fallen out.
Two of the doors on my 2012 ford focus flew open when driving in separate incidents. I had to get each fixed individually for $500 each.
Tl* the contact owns a 2012 ford focus. The contact stated that while driving at approximately 15 MPH, the passenger side door opened independently. The contact had a passenger that held the door secured meanwhile the vehicle in motion. The vehicle was taken to the dealer where it was diagnosed that the latch mechanism failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Failed door latch on drivers door. Was pulling out and chime sounded indicating door was ajar. Tried to close but latch was not engaging. Had to drive home while holding the door to prevent it from flying open in traffic. This is my 2nd latch incident in five months. I had the passenger door repaired for the same issue. This should not be happening twice on a car with less than 35,000 miles (or any mileage). Ford needs to address this potentially dangerous situation and issue a recall.
Door latches not working. First started with right rear door failure, then migrated to driver's door flying open on driver when making a right hand turn. Ford will not cover this because the car is out of warranty.
Door latches don't seem to be broken but passenger door wont close at all or stay shut. I was driving on the highway when suddenly the door just blew open.
This is concerning my 2012 ford focus sedan. About two weeks ago as we were departing from peter pepper pizza, on a turn my rear left door opened by itself. My family was on the back and where put in danger if they were leaning against the door or incoming traffic was coming and could have hit the door or my family could have been ejected. Like seat belts I believe door latch failure is a serious safety issue. I drive now with a ratchet tie down that hold both doors together, preventing the door to swing open and cause damage. Now I can't drive with my baby car seat and rear passenger seating is useless due to this door latch failure.
Came out of the store, loaded groceries into car, opened driver door and got in. Tried to close door and it bounced back open. Attempted to reset the door latch, but the door would not latch. Had to drive the car home while holding the door closed. Door will not close. Shows door ajar warning unless I push it very hard and leave it.
My wife and 6 year old daughter had gone to the store in our 2012 ford focus. When they arrived they parked the car and they both got out of the car - my wife from her side (the drives-side front) and our daughter from her door - the drivers-side rear (left side of the car), where she usually sits. They each closed their doors and went in to do their shopping. When they returned to the car 15 minutes later, my wife got in her driver's-side door (front); our daughter got in using the passenger-side rear door (on the right side of the car), climbed into her booster seat and put her seat belt on. As my wife started the car, she noticed the "door ajar" indicator showing on the dashboard, noting that our daughter's door was not closed properly. After drawing this to our daughter's attention, our daughter tried to close the door but could not get it to latch. My wife got out of the car and tried herself to close the door, but also was not able to get the door to latch. My wife called me immediately and I drove out to meet her. When I arrived, I also tried to get the door to stay latched shut, but was unable. I tried activating and activating the child lock, moving the latch open and closed manually, but was still not able to get the door to latch. I secured the door closed using the seat belt and took my daughter home in our other car, while my wife took the ford focus to a nearby dealer. The dealer examined the latch and confirmed that there were no signs of tampering, and then confirmed that the latch had simply given out - much like the latches in the ford fusion and ford fiesta vehicles that had been subject to recall. This is a serious safety concern, and am thankful that the "door ajar" indicator was working, because this defect could have cost us our daughter's life. The dealer installed a new latch, costing us over $700.
The drivers side rear door flew open while driving. Door latch broken. I had the passenger front door two month ago do the same thing with someone in the front seat at the time this happen. I filled a complaint with your department about it then. Here it happen again & ford said that there is no recall for this problem yet. What will it take for something to be done with this safety issue. Someone could fall out of the vehicle when this happened, if there was a child in the seat he or she could have reached for the door to try to close it and could have gotten hurt with the door or even falling out of the vehicle and maybe lose there life. What about if the vehicle was involved in an accident & the door did not stay closed? The person at that door could be ejected from the vehicle and lose there life also or become disable for life because of this problem. Never mind the cost to fix this problem to the consumer because the parts are not cheap to repair. The last door latch I had to pay $239.17 for the part & had the car down for several days while I waited for the part to come in because its not an item that the dealer stocks locally. I am a mechanic by trade my whole life which puts me in the business for over 45 years. What about people that have to pay someone to fix this problem because they are not capable of doing it them self. The cost is quit high for a defect in the vehicle that should have a recall. Ford has recall for other models with the same problem with door latches that wont latch closed.this is in reference to a 2012 ford focus sel model.
Driver rear door will not latch. When trying to close rear door latch will not engage and keep door closed.
Driver's door latch failed, causing the door to remain unlatched and swing open freely. I had to tie the door shut in order to drive it to the dealer to be repaired. The repair cost me $585.70. Ford has been making cars for over 100 years, literally all of which have had doors. You would think that they would have a solid design for a door latch by now. Luckily this happened to break when the car was parked, but I imagine it could have caused an accident or injury if it had happened while the car was driving. I still have three other doors with presumably the same faulty latch design - how long until those fail as well? I now have to carry a rope in my trunk in case it happens again while I am away from my home.
Tl* the contact owns a 2012 ford focus. The contact stated that the rear driver side door latch became inoperable. The vehicle was taken to the dealer where it was acknowledged that the drivers side rear door latch had failed and would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. The VIN was not available.
As I was commuting to my job, I was making a right turn off of us highway 1 and the driver's door flew open. I had to hold my door closed the whole drive to my house to have my dad look at it and tell me one of the latches is broken.
My vehicle was parked in the driveway when I opened the rear driver-side door to put my daughter in the back seat, continued to shut it, and the door would not shut. If pushed completely in, it would slowly swing open after removing my hand from the door. The door will not latch and is now being held shut using bungee cords in my backseat. This is a huge safety!!
While driving on the interstate 275 in pinellas county the drivers side rear door flew open the interstate was curving towards the right. My speed was 65 MPH and my 19 month old son was in his car seat directly next to the door. The door slammed back into him causing the sun shade visor to fall off hitting him. The door now will not stay latched and I've had to tie it shut and move my sons car seat.
After backing out of a parking spot, my "door ajar" signal came on, I reopened and closed and my doors and noticed that my driver side door was not latching. After looking into this problem, I've learned that many 2012 ford focus' have this issue. The dealership insists that there will not be a recall on this issue, but I object. Someone could have been seriously hurt in this incident.
The passenger front door wouldn't close on 5/22/16 when my wife and I were leaving to drive 25 miles east into town from our home in tonopah az. I taped the door up on the same day and we got a ride into town to our bible meeting and then to the store. On 5/24/16 I took our ford focus into jones ford in buckeye az to have their service department look at it. While I waited I went online to see if this issue we had with our door has been an recurring problem with this model and found a story that cbs5az covered back in september of 2015 of many az residents having this same issue and not just in az. These doors on this vehicle can pop open at any given time w/o warning, that's very dangerous and someone can lose their life. Jones ford told me there are currently no recalls or help from ford motor, so I phoned ford motor from my cell right away and contacted their customer service. I was able to make my complaint and I was given care #cas-9558178 and told that a request for financial assistance on my behalf would be put in to pay the $600 bill, but no guarantees and if I paid out of my own pocket to keep the receipt in case ford does do a recall. I drove this dangerous unpredictable car home and took the tape off and rolled the windows up and pushed the passenger front door as close as it would stay. I feel ford should either buy back this dangerous vehicle and let me choose a different product and or make my monthly payment until I can drive this vehicle that's not safe. Why should I make a payment on something I can't drive or better yet, if any dealership who knowingly sold these units to people w/o disclosing these facts regarding the possibility of the doors just popping open w/o warning, they should be forced to buy these vehicles back and give me and other customers our deposit and every monthly payment we've made. Any door can pop open!!!
Takata recall. Started my car and shut the door I noticed that the drivers door would not shut.
Tl* the contact owns a 2012 ford focus. While driving 45 MPH, the driver side door opened without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.
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