Tl* the contact owns a 2012 ford focus. Whenever the contact placed fuel in the vehicle, the tank would go straight to empty. In addition, fuel would leak from the vehicle and caused it to run out of fuel. On another occasion, after the fuel tank was filled, the contact drove off and the vehicle decelerated on its own. The contact called her boyfriend to help push the vehicle to the side of the road. The vehicle was towed to the contact's home. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 152,300.
2012 Ford Focus fuel system complaints
Page 7 of 13: complaints 161 to 190 of 342, newest first, as owners wrote them.
I had my car at the dealer 5 times for transmission problems under warranty. 2 months ago I had to pay over $2500.00 to have repaired out of warranty by an independent repair shop. The purge valve is also bad, they sent a recall bot cancelled it. My gas gauge has not worked in over 3 years, the sound system also has not worked in over 3 years. The dealer said there has been multiple complaints. The fan for the heat/cool only works on high(4). The ignition also is a problem, my mechanic said that he knows of many ignition problems on the focus and other ford models. I did receive a lemon law settlement a few years ago which wwas nothing compared to all the problems and expenses.
The transmission is failing causing my car to overheat, slow down, slippage engine revs but vehicle does not accelerate....car vibrates and shakes.
I purchased my 2012 focus new nov. 2012. After a few weeks of owning the car, I noticed that the ride was not as 'smooth' as my prior car. I did not think anything of it, as I live in a city and assumed it was due to the stop and go of the city miles I drove as well as the winter season. By june 2013 with less than 8,000 miles, I began to notice that my car would roll backwards on hills when stopped in traffic while moving my foot from the brake to the accelerator and shake at various speeds. I was told by ford that the issue was deemed 'normal' in 2013. In november 2013, I had 12 months of data to realize the gas mileage was not even close to what the dealership and my car buying research LED me to believe. I was getting 16 city mpg and 20 highway mpg. I also began to experience severe shuddering and shaking of my car at low speeds. When accelerating from ~10mph to ~25mph, my car began to lurch forward and also shudder when idle. In oct. 2014, I took the car for service w/ 12k miles. The service technician noted that there was nothing much that could be done as ford had not issued a new transmission fix. I was not happy with this answer and took the car back the following week and spoke to the mechanic's supervisor. The supervisor agreed to 'reflash' the transmission, which was the approved fix by ford at the time although it would worsen gas mileage due to reduction in gas efficiency to reduce the amount of shuddering and lurching I experienced. This fix did not appear to help at all and gas mileage got worse. In july 2017, I had the clutch replaced. The service technician acknowledged that the new clutch should help although it is the transmission causing the issues. Since july 2017, I have not noticed any remarkable improvement to the driving experience. During standard maintenance, ford has told me there is nothing further that can be done.
I had 2 recalls on locks and fuel pump and now today @7:00am I have transmission melfunction. I will never buy a ford again
Transmission shutters upon takeoff. Struggles to find the right gear on takeoff and downshifting when driving. At times has failed to go into reverse when stationary or overdrive when driving. Engine light goes on and then off. Problem has been going on for years with only minor improvements from dealer fixes.
My car shutters and shakes when I'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.
Almost killed my self when lurched into intersection because clutch acted up, something it has done since night used. I trusted ford, had no idea of transmission problems. Tranny has been done twice at ford, no luck still bad. Mad as hell.
Tl* the contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled without warning. The contact also stated that the failure was evident right after the vehicle was refueled or if the fuel in the vehicle was low. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the failure was intermittent. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 171,000.
After receiving recall information, regarding recall 18s32, the vehicle was taken to the dealership for repair in mid-november 2018. The dealership advised that the recall was remedied. In may of 2019 the vehicle displayed signs that the issue was not resolved. For example, using excessive amounts of gasoline and emptying the tank while the gauge was showing fuel was present; also, the vehicle would stop moving while engine was still running. After being diagnosed by two different dealerships, the most present diagnosis is that recall 18s32 is the issue and now ford is refusing to fix the vehicle. The car had to be towed five hours from the location, due to safety concerns, to a dealership who diagnosed that the recall had not been resolved only to be informed that ford refused to cover the expense of the recall.
Tl* the contact owns a 2012 ford focus. One year after the vehicle was repaired per the federal safety agency campaign number: 18v735000 (fuel system, gasoline), the check engine indicator illuminated. The contact stated that the vehicle had not experienced a failure prior to the recall repair. The contact called zeigler ford plainwell at 269‑685‑5801 (located at 1260 m-89, plainwell, mi 49080) where the recall repair was performed. The technician informed the contact that it sounded as if the canister in the fuel tank was fractured. The technician stated that the part was already repaired per the recall and would not be covered again. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 124,000.
There was recall 18s32 issued by ford to fix fuel fuel tank purge valves. My car had stalled for this very reason and I had it towed to dealership to have fixed. Picked it up and problem happened again. Dealership already closed ticket. Brought car back in to have resolved, they spent two weeks advocating to flord for me that the issue could be resolved by replacing fuel tank and problem was a direct relation to recall. Ford denied claim and ford response to customer was to keep car half full which was a quote they made about the original recall. Fuel tank needs replacement and ford is refusing to fix the recall on my car and dealership is not taking responsibility for closing the ticket and ensuring the recall was fixed. I opened a claim with ford yesterday. I don't understand as this is a safety issue and its a matter of time before it gets even worse especially when we are dealing with a serious fuel issue. Ford is telling me to keep it half full just like they said with the original recall and I dont understand why they are not addressing this serious safety issue that is a direct result of the recall. I am attaching the paperwork from the dealership. Please help me as ford did the same thing with the transmission recall. I brought it in and they never fixed it and refused to address it again. I'm not the only one who is in this situation and ford issues recalls and takes no responsibility with ensuring that the replacements needed are functional. I cannot afford another car and I am petrified with having a fuel issue or stalling out in a dangerous intersection that has already happened to me twice and I dont know what to do. This all happens while driving the car and it shows I have fuel but I really dont and the car will stall. My car according to the dealership needs a new fuel which is directly a result because of this recall.
Canister purge valve was not replaced during recall. Because a week after I took the car for recall, the canister purge valve was diagnosed to be faulty.
Car has pressure in fuel tank and is starting to deform. The car is also stalling every time I fill the gas tank.
Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop
Tl* the contact owns a 2012 ford focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel ford repaired the vehicle per the federal safety agency campaign number: 18v735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, I took it to a ford dealership that refused to do the work unless I pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now I have a damaged car that I can't get the recall work on that I can't afford to do myself. I'm going to just have to sell the car.
Takata recall I noticed that this vehicle "chugs" when it is sitting idle, and that sometimes it feels as if it wants to stall while idling. There is already a recall out for this issue but I have not been informed of it. It says that 10/22/2018 there was a recall for this issue. Onto the next issue, without warning my vehicle began to shake (this car is my daily driver) and then I began to hear whining whenever I would turn! Help!
Fuel gauge suddenly inaccurate- showing fuller than it should be. Noticed discrepancy after driving a short distance, shopped and planned to get gas on the way home. When I started the engine the gauge went from 1/2 full to 3/4 full. It remained 3/4 full with additional driving of multiple trips. I was told by the local ford dealer this was not covered under recall 18532.
Ford issued a recall on this vehicle (manufacturer recall #18s32) the federal safety agency recall # 18v735 on octobe22, 2018. They still have not come up wtih a remedy other than to keep the gas tank at least 1/2 full. This is not acceptable to me.
Tl* the contact owns a 2012 ford focus. The contact stated that after the vehicle was repaired per the federal safety agency campaign number: 18v735000 (fuel system, gasoline), the check engine warning indicator illuminated. Bird kultgen ford (1701 w loop 340, waco, tx 76712, (254) 666-2473) performed the recall repair. The vehicle was not diagnosed or repaired a second time. The manufacturer was notified. The failure mileage was 100,000.
Tl* the contact owns a 2012 ford focus. While driving 70 MPH, the fuel warning indicator illuminated and the vehicle seized. The contact had to go to a fuel station to place fuel in the vehicle in order for it to start. The contact took the vehicle to pennyrile ford (5505 fort campbell blvd, hopkinsville, ky 42240, (270) 886-8131) where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 125,000.
Takata recall after I went to a gas station and fill my tank up with gas drive about 2 miles the car start to stall in the middle of the street with me almost cause me to be in and accident luckily I pull to the side to avoid that then the check engine light came on suggesting I check fuel componet and service engine
Tl* the contact owns a 2012 ford focus. The contact received a recall notice for the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stuart powell ford lincoln mazda (225 s danville bypass, danville, ky 40422, (859) 236-8917) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the vehicle also experienced steering failures several times. The failure mileage was unknown. Vin tool confirms parts not available.
Vehicle intermittently loses all propulsion, both while in motion or after accelerating from a stop. I've had it happen both during city commutes and during a turn. Throughout these episodes, the gear indicator on the dashboard goes from highlighting the current drive ("d") gear, or in some cases the reverse ("r") gear or parking mode ("p"), to nothing at all. When the gas pedal is pushed while this is happening, the engine will rev, but vehicle will not move. User won't even have a chance to pull over since it will stop dead. Episodes are usually brief, averaging a couple minutes, however when this does happen it can cause an accident due to a sudden decrease of speed. As for what specific system is at fault, I'm uncertain specifically, though believe either the power train or main computer (esp. Dealing with gear shifting) is malfunctioning.
Tl* the contact owns a 2012 ford focus. The contact stated that an abnormal fuel odor was coming from the vents and the vehicle reeked of fuel. The odor was so strong that it was a distraction to the contact and her family's health. The vehicle was taken to joe hall lincoln ford (1617 21st street, lewiston, id 83501, (888) 706-3381) where the mechanics repaired a door latch, but did not repair the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was 97,637.
18s32 was performed january 2019 per the recall notice I received. Ford dealer in garden city ks said my car was fine and sent me on my way. April 9th, I received a cel for emissions on the purge canister. Filled up with fuel, unable to start. Was able to finally start vehicle and it died while driving. This is the same symptoms of this recall for the pcv under 18s32. I took back to ford april 11th (same dealer) gave my case number since I called ford prior to ask if this would be covered, they said the dealership would need to look. Ford dealer received car 4/15 (since I needed an appointment) said they needed approval from ford and would call me. I called 4/18 to follow up, service manager said they got denied on one and will check with other departments at ford. I received another call same day that they cannot cover it since it was a one time recall for this issue despite no parts being replaced at previous recall. My car, does run, but I am concerned the vacuum issue in this recall will render my car useless if I continue to drive since this is my only car. I need assistance getting the recall done despite being denied.
2012 ford focus stalling and shutting off on highway. Engine stalling and shutting off multiple times while driving. Check engine indicator on due to recall.
Over the last 4 months my ford focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the l lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out I drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch
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