Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the driver's side door latch. The failure mileage was unknown. Vin tool confirms parts not available.
2012 Ford Focus locks complaints
Page 3 of 6: complaints 41 to 70 of 134, newest first, as owners wrote them.
Tl* the contact owns a 2012 ford focus. The contact stated that the rear passenger side door latch failed, which caused the door to swing open without warning. In addition, the driver's side door failed to properly close and the latch also failed. The two latches were replaced by a repair shop. Months later, the contact received notification of the federal safety agency campaign number: 16v643000 (links/locks/latches), but the parts were not available. The dealer extended the courtesy of a loaner vehicle, but the manufacturer refused to approve the loaner vehicle. The failure mileage was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017
The car rolls forward/backward when in park. The car shudders and shakes when you take off or when you slow down and the accelerate. I have had the clutch worked, replaced and had the replacement's software updated. It behaves like it did when it needed to be replaced the first time. I was told this was normal and I was told to drive the car like I stole it when taking off and accelerating. I speak the truth when I tell you that....exact words...drive it like I stole it. I have modified my driving habits but it has not helped and I feel those habits are dangerous. The passenger side window has in intermittent problem where it will not roll up when rolled down. The door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs. Updated 12/29/16.
2012 ford focus. Consumer writes in regards to recall notice 16v‑643 and rear seats moved forward when the brakes were applied.
Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches, locks, linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2012 ford focus. While operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. The contact discovered that the door had erroneously opened and could no longer be secured and locked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The dealer was unable to determine when the parts would be supplied to schedule the recall repair. The recall notice indicated that the parts would be available the second quarter of 2017. In addition, the contact stated that two of the four tires had low air constantly. The contact was to check with the manufacturer to determine the failure and when the recall repair would be scheduled. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2012 ford focus. While driving 75 MPH, the rear latch failed and caused the trunk of the vehicle to open independently. The contact mentioned that the failure recurred on three separate occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The failure mileage was 135,746.
Tl* the contact owns a 2012 ford focus. While driving at an unknown speed, the rear driver side door unlatched independently without warning. The contact mentioned that the door failed to latch. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2012 ford focus. Upon coming to a stop, the gear shift randomly shifted from drive to neutral without warning at any rate of speed. The contact checked the gear selector several times, which indicated that the gear was in drive; however, the vehicle failed to accelerate. The vehicle was taken to the dealer for diagnostic testing. The contact later received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages), which indicated that the parts may become available in the second quarter of 2017. The manufacturer was not notified. The failure mileage was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2012 ford focus. While making a right turn, the front driver side door opened. In addition, the rear door latch failed. The front driver side door latch was repaired. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not made aware of the failures. The approximate failure mileage was 117,000. Vin tools confirms parts not available.
Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 ford focus. While driving 40 MPH, the front driver side door flew open. The contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. The manufacturer was made aware of the issue. The failure mileage was 138,000.
Tl* the contact owns a 2012 ford focus. The contact stated the front driver side door would close or open independently. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 16v643000 (latches/locks/linkages) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 65,630.
Tl* the contact owns a 2012 ford focus. While driving 60 MPH, the driver side door opened without warning. The manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. The vehicle was repaired per the federal safety agency campaign number: 16v643000 (latches/locks/linkages), without the customer's knowledge. The vehicle was repaired and there were no additional failures. The failure mileage was 44,000
Tl* the contact owns a 2012 ford focus. While driving 35 MPH, the passenger side door flung open. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The VIN was included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Tl* the contact owns a 2012 ford focus. While the vehicle was parked, the rear passenger door failed to close. Upon inspection, the contact noticed that the latch fractured. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,552.
Tl* the contact owns a 2012 ford focus. While making a left turn at 20 MPH, the rear passenger side door opened independently and the audible door sensor activated. After stopping the vehicle, it was discovered that the door failed to latch. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 70,100.
Tl* the contact owns a 2012 ford focus. The contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. The passenger in the rear had to hold the door shut due to the failure. The dealer was notified and stated that the part was on national back order and may become available in mid october of 2016. The dealer advised the contact to use a bungie cord to secure the door. The vehicle was not repaired. The manufacturer was notified of the failure and was unable to provide a more reasonable time frame to supply the part to the dealer. The approximate failure mileage was 55,484.
Tl* the contact owns a 2012 ford focus. While driving various speeds and attempting to make a left turn, the driver door opened independently. The vehicle was taken to the dealer where it was diagnosed that the door latch would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Tl* the contact owns a 2012 ford focus. While driving 30 MPH, the rear driver side door became ajar. The contact stated that the door did not close correctly nor was it staying closed. The door was being held closed with the vehicle's seat belt. The vehicle was not taken to a mechanic and no repairs were made. The failure mileage was unknown.
Tl* the contact owns a 2012 ford focus. After closing the rear passenger door, the door latch failed. While driving, the front passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
Tl* the contact owns a 2012 ford focus. While driving 65 MPH, the driver side door opened independently. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
The rear door latch to our 2012 ford focus has broken under normal use and the door will not latch. Fortunately we were not driving the car when the latch broke. We are now forced to use rope and bungy cords to keep the door closed. The car is unsafe in this condition and is susceptible to theft because it cannot be securely locked. Ford has told us our vehicle is not included in the recent (august 4, 2016) recall notice of 830,000 cars and we are forced to pay over $600 to get the repair made. This is a serious safety issue and all I am getting from ford motors is a willingness to refund any money I pay to fix the car in the event the car is included in the recall. I do not want to have to chase after my money nor do I want to drive an unsafe car because of a technicality ford is relying on to avoid stepping up to make this repair. Thank you for your assistance with this matter.
Tl* the contact owns a 2012 ford focus. While driving various speeds, the rear driver side door independently opened. The vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and recall details were unknown.
Tl* the contact owns a 2012 ford focus. The contact stated that the rear driver side door latch was defective. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The latch was repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
2012 ford focus. Consumer writes in regards to vehicle rear door latch failure. *smd the consumer stated when his wife tried to close the left rear door, it would not latch. Also, the right front door would not latch either.
Tl* the contact owns a 2012 ford focus. The contact stated that the rear passenger side door failed to close. The contact mentioned that the door had to be tied in order to remain secured. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000. ...updated 09/12/16 *bf
Tl* the contact owns a 2012 ford focus. While driving approximately 10 MPH and turning a corner, the front passenger door swung open. The door latch failed without warning more than once. The dealer diagnosed that the pawl spring cab needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
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