Tl* the contact leases a 2013 ford focus. While driving 25 MPH, the hatchback independently opened and the trunk ajar warning indicator illuminated. Additionally, while driving, the vehicle suddenly stalled without warning. The vehicle was restarted and was able to drive normally. The contact drove the vehicle to her residence. The contact took the vehicle to wild west chevrolet (located at 750 w goldfield ave, yerington, nv 89447)to be diagnosed, but a failure code could not be found. The dealer informed the contact that the code was erased. The vehicle was not repaired. The contact was informed by the dealer that they called the manufacturer and were informed that the vehicle was safe to drive. The contact also stated that the failure previously occurred and the vehicle was taken to an auto parts store. The store representative found the transmission friction element stock a failure code. The code was cleared. While driving 25 MPH, the check engine warning indicator illuminated. The approximate failure mileage was 78,000.
2013 Ford Focus body complaints
Page 2 of 4: complaints 11 to 40 of 84, newest first, as owners wrote them.
Takata recall
I received a recall notice in the mail , notice# 16s30/the federal safety agency recall 16v‑643 may, 2017 and in doing so I notified the vicksburg ford dealership here and scheduled a appointment to have my vehicle checked, and the part made it here tuesday 5/30/17) and it was repaired I was told. Now yesterday as I tried to close my door it would not latch so I took it back to the ford co to have it checked again to see what the problem was. I was told that there is no recall exists. Of course not it was in 2017 that I came out and it was suppose to have been repaired, but the problem is it has happened now. When I took my car out there at the time I was only following what I was instructed to do, now the want me to pay for it because the serviceman told me , he did not think ford would pay for it because it is not on notice at this time. They want me to pay $197.50 plus tax and $110.00 labor charge. I donot feel that this is right, because they was paid for doing the job in may, 2017 eventhough at the time I was not experiencing the problem at the time, and it is hapening now they need to correct the problem. I cannot ride around with a door the is not shut properly. Now I am still trying to find my receipt for the repair, and they do have a record of it because the secretary took a forlder with the service ticket back in the back to the serviceman but he acted like that was not the recall ticket. I am going to continue to look for my receipt but in the meantime I need to get this problem fixed. I donot feel that they needs to be paid twice when the problem is obvious today. It was a safety recall issued in accordance with the federal law and I am entitled to that safey recall act. Luckily I had just made it to my house and parked when I noticed that the door would not shut, I have only the one vehicle and it is driven everyday to work, errands. Not good. Thx you. .
Tl* the contact owns a 2013 ford focus. The contact stated that the front driver's door did not close and "front driver's door open" appeared on the instrument panel. The contact called tom peck ford of huntley at 847‑669‑6060 (located at 13900 automall dr, huntley, il 60142) where it was determined that there was no recall. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Tl* the contact owns a 2013 ford focus. The contact stated that water was found inside the vehicle more than once after it rained. Also, the clutch vibrated when the gears were shifted. The failure occurred every time after shifting out of first gear. There were no warning indicators illuminated. The vehicle was taken to star ford and lincoln (1101 s brand blvd, glendale, ca 91204, (818) 956-0977) where it was diagnosed that a new clutch and fuel tank were needed and the power train control module (PCM) needed reprogramming. The contact stated that the mechanics only installed a new fuel tank and reprogrammed the PCM. The manufacturer was made aware of the failures and did not assist. The failure mileage was 59,763. *tt
Tl* the contact owns a 2013 ford focus. While driving 50 MPH, the trunk opened independently. The contact coasted the vehicle to the side of the road, secured the trunk, and resumed driving. The failure recurred numerous times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000. *tt consumer stated almost every time she drivespassenger doors open as well as the trunk. There is a recall for doors but not the trunk.
My door flew open on the highway and I had to pay quite a bit to get it fixed not to mention it was a pretty scary experience. Since I'm seeing this issue was a recalled part, I'd like to be reimbursed. How do I go about that?
Tl* the contact owns a 2013 ford focus. While driving approximately 55 MPH, the trunk operated independently. After the contact closed the trunk, a message appeared indicating that the trunk was still open. The vehicle was taken to bill kay ford (14633 s cicero ave, midlothian, il 60445) where it was diagnosed that the latch on the trunk needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Tailgate hatch has opened while vehicle was in motion, intermittent problem. Received safety recall notice from ford for 16c13 tailgate release software update to boby control module, made appt and took car in on oct. 4, 2017 to fremont ford for this safety recall and also 16s30 side door latch replacement, they only performed the 16s30 recall but not the 16c13 tailgate software, said it was already up to date. Tailgate has opened unexpectedly twice since then. Need to clarify if safety recall 16c13 applies to my vehicle, and why was fremont ford unable to apply software update for the 16c13 safety recall.
Tl* the contact owns a 2013 ford focus. The contact stated that while driving about 60 MPH, the trunk opened independently. The dealer was contacted at phone number: 323‑838‑6920 and stated that a diagnostic testing needed to be performed. The manufacturer was made aware of the failure and advised the contact to go to the dealer for the diagnostic testing. The failure mileage was approximately 55,000. The VIN was not provided.
After taking my car into the ford dealership to have my transmission trouble shooted. They did not do anything to repair the jerking the transmission does during the course of operation. Also I was told I have a recall on latches that they do not have parts for to preform the recall.
Tl* the contact owns a 2013 ford focus. While the vehicle was parked, the trunk door ajar warning indicator illuminated and the trunk door did not close. The contact did not take the vehicle to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact also stated that the weather stripping on the front driver's side failed and was replaced every six months. The vehicle was taken to the dealer where the stripping was replaced, but the failure recurred. The manufacturer was made aware of the failures and referred the contact to the dealer. The failure mileage was approximately 2,000. Vin tool confirms parts not available.
Driver's door won't latch. Used the car normally the previous day. Car parked in driveway, and when I got in to drive, the door wouldn't shut, with no apparent cause.
As I backed out of my driveway and began driving up the street, I realized my driver door would not shut all the way, and the dash said "door ajar." of course I immediately parked the car and can't drive it now. I could not figure out what the problem was. After researching possible solutions on the internet, I see this has been an issue with many other driver doors not latching in 2013 ford focuses.
In motion rear brake lights sometimes do not work. In motion . Trunk unlatches unintentionally forcing myself to stop and pull over and close the trunk lid.in both situations the vehicle has warning that correctly warns of the occurring error. On more than 3 occasions recently in march of 2017.
2013 ford focus. Consumer writes in regards to rattling noises and leaking fluids. *ld the consumer stated the vehicle was taken to the repair shop, four times for the same problem.
At approximately 2:30 am this morning 12/31/16, our ford focus burst into flames while stationary in a parking lot. Thank god we and our 11 month old were not in the car at the time. We have had this car into the shop at least twice for transmission problems then our entire multi information screen including radio quit working, they refused to fix because we were out of warranty. We have barely had this car for one year and have had nothing but problems. Now we have no car because it is totaled from the fire. The police based on initial investigation said it was an electrical fire. I have seen another 2013 ford focus catch fire in australia and other places. I would like this to be investigated so this does not happen to other people.
The fuse that controls the instrument panel in front of the steering wheel will not stay in. It does not "blow" and when this happens you have no speedometer,heat or gas gauge,turn signals, ect. I believe this to be a valid safety issue. When this fuse does not allow the current to get to the instrument cluster then the mpg readout returns to 30.7 in lieu of what was being shown at the time of the failure. Anytime your signal lights will not work that is a recallable situation. I believ fomoco knows about this. Also the sticker on the door jamb in regards to tire pressure reads 30 psi. Right now I have 30 psi in my tires and the "low tire" light is constantly on.when I contacted my dealer he said to put 35 psi in each tire to eliminate the problem. If the tire manufacturers wanted more than 30psi in their tires then why does the door sticker not say so and also the tire booklet.
I have had my pre-owned vehicle for 1 1/2 years and have had continuous issues with my trunk popping open randomly. It opens anywhere and at random times. I've had it open while driving down the interstate, which is a huge safety hazard, potentially having things from trunk fly out and hit another motorist. It has been looked at twice by baxter ford in omaha, ne. They can never seem to find the issue or have it "duplicate" on their time. This definitely sounds like a manufacturer defect.
This recall began in august and still has not bee remedied. We have been trying to buy a new car and were told the car is unsalable until this recall is satisfied. We no longer have a warranty on the car and every day we drive it will cause a loss to the current value and the risk of repairs. There is no satisfactory timeframe for this recall to be remedied. Even ford will not take the car back on trade.
Passenger rear door unlatched during driving in a commercial parking lot. Would not latch back until repaired by dealership.
Driver's door came unlatched while driving down a street. Doors would not latch back until brought to the dealership for repair. The door had to be held shut to the dealership for repair.
As I was driving this morning my door flew open and would not shut back closed, I checked the latch and sure enough it would not latch close nor lock, I had to tie my door shut the other side of the car for it to remain shut, thankfully a car did not hit my door when it flew open while driving,this is very dangerous for me an my kids! I am fed up with ford and there recalls! I called ford service after I found out it is a recall to get fixed immediately but the service man stated they wont have have the part till the beginning of 2017 what am I suppose to do until than!!!! This is ridiculous never again will I purchase another ford !!!!
I did a complaint before on my door latch driver side malfunctioned and won't stay closed. I am doing another complaint because now the passenger door latch has malfunctioned. This vehicle is a 2013 and the door latches should not be malfunction this way . I had to pay out of my pocket to repair the first one now the second is damaged. I need the dealership to fix this problem as nobody contacted me to fix my problem the first time. At this point I am against ford now and will not buy or recommend anyone I come I contact with to buy the ford brand ever again. My name is lee [xxx] my phone number is [xxx] my email is [xxx] I own a 2013 ford focus and had many unsafe problems occur. Two door latches malfunction door will not stay closed. Fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. When is enough enough with this vehicle. Worst investment I have made in my life. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My wife and I were out for the day, stopped to have lunch. When she got out and shut the door it would not latch, the latch had broken inside and wouldn't stay shut. Had to tie the door shut to get it home. Very dangerous situation, luckily it happened when we were stopped and didn't come open when we were in motion.
Passenger side rear door opened while vehicle was underway and leaving my driveway. Will not close or latch. Latch moves smoothly by hand, but does dot catch and latch against frame mounted piece, nor does it move when door handle is operated.
Driver side front door latch failed, causing door to not stay closed. Full range of motion of door is not hampered; door can be closed fully, however door opens with no effort, even when lock is enabled.
I parked the car and removed some belongings from the back seat, tried to shut the door and lock the car when I noticed the car was not locking due a door being ajar. The back passenger door latch would not latch shut, I tried to manually engage and disengage the child lock in addition to locking and unlocking the car several times while the door was being held shut and also open. The door has to be held shut with a rope tied to the headrest. The recall that ford has out about the back door latch does not involve my VIN so I can't get an answer about it from them.
Driver's door won't latch. Had to drive to dealer while holding door closed. Opened while making turn, door almost hit car in opposite direction waiting for light.
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