Passenger door latch broke door flew open while driving in parking lot. Now it will not close.
2013 Ford Focus body complaints
Page 3 of 4: complaints 41 to 70 of 84, newest first, as owners wrote them.
Door won't latch. The driver door latch is broken. The door will not stay closed. There is a recall from ford about the latch. I cannot find the recall number, but here is a link to a media report from ford. Https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.pdf however, they state that they will not repair my car because I live in tennessee which is not one of the states listed on the recall. Only certain states "with higher ambient temperatures and solar loading" are on the recall list. Oregon and washington are on this list. Are those states really hotter than tennessee?
Door latch assembly broke and will not latch or engage to keep door closed. Was stationary sitting in the parking lot for approximately 9 hours. Temp outside that day was 99 f. Opened the door to place my work bag in back seat and door would not close (or latch) after. Active recall for the same type of car describing same problem, however my car is not involved yet.
The door latch system went out while I was driving about 5 MPH and made a turn into a parking spot and my vehicle door flew open almost causing me to have an accident. I know that this issue is effecting other ford vehicles but the dealership will only repair this if I pay out of pocket. Vehicle is currently at the dealership due to the safety factor of door not latching.
The driver door won't stay closed. I have to hold the car shut while driving and it's very unsafe. I was told by yucca valley ford the repair is around 500$. This car is still new and shouldn't have this safety concern at this time.
The driver door opened when the latch failed. Took to ford dealer and they acknowledged they have had problems with the latches failing. The vehicle was parked I unlocked with electronic key and the door then failed to latch shut
After entering car, the driver front door would not latch. There was no prior indication of any malfunction with the door latch. Driver door required to be bungee corded in order to drive vehicle to ford dealership. The door latch was replaced by ford at a cost on $697.00 to owner.
While driving through town... Canton, texas. The drivers side rear door latch failed and the door flew open when turning right. My 85 year old mother was sitting next to the door, in a seat-belt thank god. I pulled over and tried closing the door several times. It would not catch on the striker. Using a screwdriver, I found the latch had no tension on it and would not hold the the door striker. I put my mother in the front seat and had my son hold the door closed for the 15 mile trip home. I called 3 ford dealers to find the part is on back-order. The price is a whopping $273 + tax + another $100 to put it in. Had my mother not been belted in, this could have killed her. Had there been another car close, it would have made for a nasty accident. I know this is not a one off, freek failure. My wife is now driving around with the door tied shut
This is my second complaint that I'm filing on your website as I have not heard anything from my first complaint. I am currently experiencing a door latch problem with my 2013 ford focus. Please read and review the attached document which describes the problems I've been having and what has been done so far. I tried to paste it here, but it's too long for this form.
A light came on while we were driving saying that my front passenger door was open. Since we were coming to a stop, it thankfully did not fly open and cause an accident, but it easily could have. I attempted to close it repeatedly and it would not latch. I was forced to hold the door closed until we could pull over. Upon closer inspection, we realized that the door latch was actually broken and would have to be taken to the dealership. Despite there being recalls on several ford vehicles for the same exact problem, ford is refusing to recall the focus (they actually told me that it had never happened to the 2013 model before.
My 2013 ford focus was parked in my driveway. I got in and closed the door. I didn't notice anything wrong. I started the car and started to drive out of my driveway, but my car informed me that my driver side door was not closed. I pushed on the door (without pulling the latch) and the door opened. I tried several times to close the door, locking and unlocking the doors, but the door would not latch.
Driving down the road 20 MPH when the front passenger door opened.got out to close door and it will not close.latch does not catch.had to tie door closed to drive back home 3 miles.I found on this site that ford fusion, lincoln mkz and ford fiesta have similar problems and have been recalled for repair.happened on a saturday and made an appointment with ford dealer for monday.
Drivers door will not latch
My drivers side door came open while I was making a left hand turn while driving. It does not latch [xxx] and I had to use a belt to keep it from opening so I could get home. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driver's side door opened while driving on a city street and could not close the door as well as door ajar signal beeping. I had to hold the door closed with one arm and drive with the other, very unsafe and scary. I normally drive a highway to and from work, but I happened to be in my town when it occurred and still driving 35-45 kept opening my door and obviously any left turn, which I made 3 of, caused the door to open.
Rear driver's side flew open while driving. Have to tie it down to stay closed. Two days later, the rear side passenger door came open and will not close. Have to tie this door to stay closed as well. The indicator light keeps going off, stating the doors are open.
This past monday, july 4th, I arrived home from house sitting and unloaded the back seat of my car. I closed the passenger side door, locked the car and turned the alarm on. I went out to my car 1/2 hour later to run an errand and I backed out of my parking space, put the car in drive and started to drive. A message came across my dashboard that said "passenger side door is ajar". I stopped the car and got out to look at the door and close it and it wouldn't close. I tried many times to close the door and it would just open back up again. The door isn't latching and closing all the way. I tried locking and unlocking the doors many times and it still will not close completely and latch and lock. I researched online for any information and found that some ford focus' from 2013 have a recall and took it to the dealership hoping to get it fixed. They told me that my car is not part of the recall and it will cost me almost $600 to fix it. The door is currently being held closed with the passenger side seatbelt, but will still open a few inches while turning corners because the seatbelt is not completely secure. I think this problem should be part of the recall and be corrected and fixed by ford.
Door will not latch. When we try to close it, it bounces back open.
Drivers side rear door suddenly opened while driving and now will not latch. Grand daughters car set flew out of car - luckily she was not in it. Apparently the is a common problem and so far no recall ford has other models which use teh same part number that have a recall if those exact parts are covered why not these?
Front drivers door will not close. It seems there is a problem with the door latch. It does not latch close. The door will open freely.
I drove the car as usual to work and everything was fine. I had a chek up appointment to go to and I was getting ready to leave work. When I was leaving I noticed my driver side door would not close. I thought something was obstructing it but there was nothing that prevented the door to fully close properly. Already in a rush I just duct taped my door close and left, the whole time driving my interior system kept notifying me that the door was open. After my appointment I drove straight home and have not used my car. The driver side still will not close or lock which means I cant leave anything in the vehicle or use it.
Drivers door latch just stopped working. The door will not stay closed and ford said they do not have a recall at this time. It is an estimated $700 for the repairs which I feel is outrageous since the car is only 3 years old. Obviously there are multiple owners with the same issue.
Right drivers side door latch doesn't stay latched anymore. This is similar to the numerous complaints associated with this type of vehicle. This is clearly unasafe and needs to be recalled as this is not a normal wear and tear part.
I have had two door latches completely fail on my 2013 ford focus. The first was the back left door about 6 months ago. This morning my driver door flung open as I was turning right out of a gas station almost hitting the car next to me. This is a huge concern particularly seeing that this is common issue on the 2012-2013 ford focus and other ford models. Ford needs stand up and make things right. I will not buy another ford at this point.
Drivers side door fails to latch
During a road trip while on a highway onramp going mostly straight at gradual acceleration, experienced complete failure of the computer system, beginning with erratic changing of gears rocking me back and forth in my seat, to infotainment display shutdown, to engine stopping. Had to exit highway and 'reboot' the system to continue travelling. After initial repairs, still experienced harsh gear shifts up to and including present day. Gear shifts could easily affect the control of the vehicle. To my understanding, the fault is how the computer uses the dual-clutch system to shift gears. I have been told that at times, the car did not know what gear it was in. There have been multiple recalls regarding these issues with this and other ford models with this clutch system. There are other work reports, but I was unable to fit them within your upload limitations.
The driver side rear door latch stopped working. The door will no longer remain closed. I got into the vehicle and started it up and noticed the warning light about the door being ajar. I tried to close it but it would not latch and the warning would not turn off. I had to tie the door shut so I could drive the vehicle home.
Driver's side front door come open driving down the street by itself!!!
Trunk opens randomly while driving. No buttons are pushed, opens on its own while moving, even at speeds of 65mph. This is a recurring issue that has been going on for 2 months, and has been reported to the auto dealer (bob hurley ford in tulsa, oklahoma. Currently has 86,000 miles on vehicle, purchased new. Will put the last date it has happened, because this is not a one time issue.
The trunk doesn't remain closed. This has been occurring for almost a year. While the vehicle is in motion, the trunk will randomly open. It doesn't matter what type of road I'm traveling on, I.e. Residential streets, major streets, the freeways. I have removed all items from the trunk and the problems continues to persist. The car dealer has not deemed the trunk latch as defective as they find nothing wrong with it. This is a serious safety hazard as there is no warning when the trunk will pop open.
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