Tl* the contact owns a 2013 ford focus. The contact stated that after his wife entered the vehicle, she became aware that the driver's side front door failed to latch securely when the door was closed. The contact used a strap to tie the passenger's and driver's side door together in order to secure the door. Opelika ford (801 columbus pkwy, opelika, al 36801, (334) 749-8113) was contacted however, the vehicle was not taken to be diagnosed nor repaired. The contact referenced the federal safety agency campaign number: 16v643000 (latches/locks/linkages) as a possible solution to the failure however, the VIN was not included. The failure mileage was 144,188.
2013 Ford Focus locks complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford focus. While driving approximately 40 MPH, the front passenger door opened. The contact pulled the vehicle over to the side of the road and tied the door closed with a cord. The vehicle was driven to mike fitzpatrick ford (238 bullsboro dr, newnan, ga 30263) where it was determined that the latch on the front passenger side door needed to be replaced. The manufacturer was notified of the failure. The contact also mentioned that the vehicle's door latches were repaired previously on august 3, 2015 and august 6, 2017. The vehicle was not repaired for the recent failure. The approximate failure mileage was 103,000.
Tl* the contact owns a 2013 ford focus. When the contact attempted to close the front driver's door, it failed to latch and close. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 90,000.
Tl* the contact owns a 2013 ford focus. The contact received notifications for the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages) and 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larson motors (1801 frontage rd, nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. While driving and attempting to make a turn at approximately 7 MPH, the front passenger door opened. The contact had to stop the vehicle and have the passenger hold the door closed. The vehicle was taken to sunrise ford (5435 us-1, ft pierce, fl 34982) where it was diagnosed that the door latch failed and needed replacement. The contact stated that the same dealer replaced all four door latches in 2017 as part of the federal safety agency campaign number: 16v643000 (latches/locks/linkages), but the failure recurred. The manufacturer was not notified of the recurrence. The vehicle would have to be repaired at the contact's expense. The approximate failure mileage was 77,000.
Tl* the contact owns a 2013 ford focus. The contact stated that the federal safety agency campaign numbers: 16v643000 (latches/locks/linkages), 16v698000 (latches/locks/linkages), and 18v735000 (fuel system) exceeded a reasonable amount of time for repair. The vehicle was taken to five star ford (6618 ne loop 820, north richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect for 16v643000 and 16v698000. Vin tool confirms parts not available for 18v735000.
Tl* the contact owns a 2013 ford focus. While driving 50 MPH, the trunk opened independently. The contact coasted the vehicle to the side of the road, secured the trunk, and resumed driving. The failure recurred numerous times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000. *tt consumer stated almost every time she drivespassenger doors open as well as the trunk. There is a recall for doors but not the trunk.
Tl* the contact owns a 2013 ford focus. While driving, the driver's side door would lock and unlock without warning. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000. The VIN was not available.
Tl* the contact owns a 2013 ford focus. While driving approximately 5 MPH in a parking lot, the front driver's door opened independently without warning. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The approximate failure mileage was 125,000.
Tl* the contact owns a 2013 ford focus. While driving at unknown speeds, the driver's side door opened without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the spring fractured on the latch. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 100,000.
Tl* the contact owns a 2013 ford focus. While stationary and driving various speeds, the vehicle stalled without warning upon acceleration. In addition, the rear passenger door latch became unlatched and the door opened. Furthermore, the vehicle's transmission failed due to the inability to shift to second gear properly. Bertwolfe ford in charleston, west virginia was made aware of the series of failures. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 20,000.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (harper motors, 4800 n us highway 101, eureka, ca 95503, (707) 443-7311) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The pennsky ford dealer was contacted and confirmed that the parts were not available for the recall remedy due to the limited number of parts received by the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to natchitoches ford lincoln (7501 highway 1 bypass, natchitoches, la 71457, (318) 352-3677) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford focus. While the vehicle was stationary, the driver's side door would not lock when prompted. The contact received a recall notification per the federal safety agency campaign number: 16v643000 (latches/locks/linkages) that directly applied to the failure. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 36,000.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact also stated that the weather stripping on the front driver's side failed and was replaced every six months. The vehicle was taken to the dealer where the stripping was replaced, but the failure recurred. The manufacturer was made aware of the failures and referred the contact to the dealer. The failure mileage was approximately 2,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) for the door latch, but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact stated that the door ajar warning indicator intermittently illuminated while driving various speeds. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was not disclosed. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. When the contact attempted to lock the door, the door failed to lock. In addition, the door inadvertently opened while driving. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 111,092. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. Vin tool confirms parts not available. Updated 03/03/17
I was driving down the highway at about 60mph and the hood flew open shattering the window.the latch that was holding it down came loose and one side was not attached to anything. The top of the car was also dented. I had a windshield guy come to repair it and he said that this is the third ford car that he has seen this happen to. Also I have two previous recalls on the car one for the passenger door latch and the other for the transmission control module. The hood coming up is a huge safety concern and could have caused a major accident. Also the hood is banged up so now that it will not close normal. And the hood joints cut the frame of the car.
Tl* the contact owns a 2013 ford focus. While driving approximately 55 MPH, the front driver side door opened unexpectedly without warning. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The approximate failure mileage was 38,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 19v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 ford focus. The contact stated that the front driver side door failed to close and independently opened without warning. The failure recurred multiple times. The vehicle was taken to the dealer where the driver side door and latch were replaced. In addition, the front passenger side door became difficult to close and had to be slammed shut to ensure it was closed. The vehicle was not diagnosed or repaired. The contact later received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the manufacturer indicated that the parts were not available. The manufacturer was notified of the failures. The failure mileage was not available. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches, locks, linkages); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (latches, locks/linkages); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the doors were difficulty to unlock. The contact would have to unlock and lock the vehicle's doors several times before the locks would actually release. The manufacturer was not made aware of the failure. The failure mileage was 61,000. Vin tool confirms parts not available.
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