Tl* the contact owns a 2013 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000 (locks/latches/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
2013 Ford Focus locks complaints
Page 3 of 3: complaints 41 to 53 of 53, newest first, as owners wrote them.
I did a complaint before on my door latch driver side malfunctioned and won't stay closed. I am doing another complaint because now the passenger door latch has malfunctioned. This vehicle is a 2013 and the door latches should not be malfunction this way . I had to pay out of my pocket to repair the first one now the second is damaged. I need the dealership to fix this problem as nobody contacted me to fix my problem the first time. At this point I am against ford now and will not buy or recommend anyone I come I contact with to buy the ford brand ever again. My name is lee [xxx] my phone number is [xxx] my email is [xxx] I own a 2013 ford focus and had many unsafe problems occur. Two door latches malfunction door will not stay closed. Fuel tank replaced cause of the capless system creating vacuum sucktion and damaging engine. When is enough enough with this vehicle. Worst investment I have made in my life. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 ford focus. While driving, the driver's side door failed to latch shut. The door ajar light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 39,000.
Tl* the contact owns a 2013 ford focus. The contact stated that the rear passenger door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 13v085000 (latches, locks, linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 57,580.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the driver's door opened independently and the door ajar warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,090. The VIN was not available.
Tl* the contact owns a 2013 ford focus. While driving 45 MPH, the front driver's door swung open independently. The door ajar warning light illuminated prior to the failure. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the door latch failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not provided. The failure mileage was 41,000.
Tl* the contact owns a 2013 ford focus. The contact stated that the rear driver door failed to latch properly in a secured position. The VIN was not included in the federal safety agency campaign number: 13v085000 (latches/locks/linkages). The vehicle was taken to an independent mechanic where the door latch was replaced. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 23,000. Updated 09/28/16*lj
Tl* the contact owns a 2013 ford focus. While driving approximately 15 MPH, the rear passenger door un-latched independently. It was diagnosed that the rear passenger door latch was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,973. ...updated 09/14/16 *bf updated 10/18/16.
Tl* the contact owns a 2013 ford focus. While driving approximately 30 MPH, the driver side door opened and would not close. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the pawl spring tab was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign number: 15v246000 (latches/locks/linkages), but the VIN was not included. The failure mileage was approximately 39,000. The VIN was not provided.
Tl* the contact owns a 2013 ford focus. The contact stated that the driver's door latch system failed, causing the door to open independently while driving at low speeds. The vehicle was taken to the dealer where it was diagnosed that the door latch was defective. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
Tl* the contact owns a 2013 ford focus. The contact stated that the rear driver side door latch failed. The dealer stated that the VIN was excluded from the federal safety agency campaign number: 13v085000 (latches/locks/linkages). The vehicle was not repaired. The approximate failure mileage was 87,000.
Tl* the contact owns a 2013 ford focus. When the vehicle was started while parked and the front driver door was shut, the door never latched. The door would not remain closed. When the door finally closed and latched, the contact could pull on it without using the handle and it would fly open. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 34,000.
Cpsc: 2013 ford focus: consumer stated while trying to shut the front passenger side door, the latch failed and caused the door to bounce back.
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