With no cause or warning, the instrument panel notified me that "hill assist is unavailable". Also, when stationary, there appears to be no power steering when attempting to turn left. This problem stops when rolling forward or reverse. After moving, the problem does not reoccur (stop signs, stop lights, etc). It does, however, occur again when the ignition is turned off, then back on. Both of these problems began at the same time.
2013 Ford Focus steering complaints
Page 4 of 10: complaints 71 to 100 of 273, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford focus. When the vehicle was started, the "power steering assist failure" message appeared and the steering ability seized. The contact drove the vehicle to bradley ford lincoln (1690 industrial blvd, lake havasu, az 86403) and the battery was replaced, but the failure recurred. The vehicle was taken to the dealer four times. The vehicle was not corrected. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
I was driving on a normal street I hade the green light to turn left and as I was turning the steering wheel got really hard I almost crash to a pole...then a (power steering service light came on) this is the first time that light came on I was looking for some information about the power steering and it seems im not the only one that have the same problem..
My son had just driven to altoona, pa from wash dc, parked the car, and went into house. Came out of house, got into car to drive to state college , pa where he is a student at psu. Was unable to steer the car. Luckily this didn't happen while he was on the highway. Car had to be towed to stuckey ford in hollidaysburg, pa. Shouldn't such a dangerous malfunction,especially with only 40,000 miles , qualify as a recall ? Cost of repair was $2495.00.
The power steering went out in my car earlier in the day on 9/17/19 when I was making some of my rounds for work. I made a stop at a business, and was only inside for a couple of minutes. I got back in my car, started it and the steering wheel was very hard to move. I backed out and went to a store about 2 miles down the road. Checked some things, but didn't see anything wrong. Started my car and it worked. Later the same evening my boyfriend and I dropped off our kids to go to town real quick. We were only gone from them for about 45 minutes when we went to head back to get them and the steering wasn't working again. There was no noise, no sign, no light, nothing. It just quit. We checked the fuse and it looked fine. It doesn't throw out any kind of code. It shows that it has power. We did make it home, being very cautious. It's not working today, so that means I can't do my job. However, when we started searching the internet we both see all kinds of complaints stating the same problems. Why has nothing been done to address this issue? There were recalls for the same problem on other vehicles, but not the focus. Obviously there is a problem that ford needs to fix.
Power steering assist seems to have failed ,hard to steerwhen turning,also hard to drive streight
Backing out of driveway and steering wheel siezed up. Warning light comes on saying steering assist fault service. Take it to dealer they say need to replace steering gear assembly rack and pinion and some module. Total 2647.00 with 88000 miles.
Tl* the contact owns a 2013 ford focus. While driving 65 MPH, the steering wheel seized and became difficult to turn. The contact stated that the electric power steering warning indicator illuminated. The contact was able to park the vehicle at a nearby fuel station and then drove home. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 88,000.
My sterling get stuck and my transmission making noise and my car dont go into reverse
Transmission stop working in middle of busy intersection during rush hour. I was turning left, car was stationary waiting for traffic to pass. Thankful I think it quit in neutral although dashboard was black & gear shift would not lock into any gear; could be pushed into corner business parking lot. It was fixed but never completely better nor did I feel completely safe. I had 2 clutch replacements, which were also fixed & paid by them. Ford dealer replace some recall on side doors, but never fixed the recall on fuel tank, never informed that they ever got part in as letter stated.
I was backing up at a gas station and all of a sudden it just quit steering. I was moving very slowly so was able to stop with my brakes, but it was a very close call
Tl* the contact owns a 2013 ford focus. While driving 40 MPH, the power steering completely failed and the power steering warning indicator illuminated. The contact pulled over, restarted the vehicle, and was able to drive home. The contact previously called j.c. Lewis ford (9505 abercorn st, savannah, ga 31406, (912) 210-5676) because the failure initially bean when the vehicle was started. Upon restarting the vehicle, it resumed normal operation. The dealer stated that they would not repair the vehicle because there was no recall. The manufacturer was notified and they provided the same information as the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
Car was sitting idling for approximately 5 minutes with the AC on, then proceeded to drive slowly out of parking lot as soon as I got out of parking lot, about 500 ft the power steering went out, no warning that I was aware of it just went out. I was on a residential street. I was able to pull off to the side of the road and turn the vehicle off and when I restarted the vehicle it was fine.
Tl* the contact owns a 2013 ford focus. The contact stated that the power steering stopped functioning while driving approximately 30 MPH. The 'steering assist fault, service required' message illuminated. The vehicle was not diagnosed or repaired. The manufacturer advised the contact to have the vehicle diagnosed. The dealer was not contacted. The failure mileage was 108,604. The VIN was invalid. *tr
Soon after the purchase of my vehicle I began to experience problems with the transmission. In the early years of owning my car I took it into ford for the recall repairs which did nothing to solve the issue with my car. After about 3 or 4 failed attempts to have my car properly fixed I stopped taking it in. So for the last 5 years I've been driving my vehicle with this transmission issue. There are times where my vehicle stalls completely and the steering wheel stiffens so I am unable to drive. They're have been times where I had to continually pull over and stop my vehicle completely, waiting a few minutes to restart my car so I would be able to drive. I know have a 2 year old son and feel extremely uncomfortable and unsafe in this vehicle. At this moment I cannot afford to trade my vehicle in either and take the loss of all the money I put into this car.
While driving, my power steering randomly goes out, luckily I was parking when it did, but the message pops up as -steering assist fault-. Now I would have been worried if it wasnt for the fact that it would work for short periods of time then randomly cut off in the middle of driving, got me once on a turn almost causing me to crash. Not sure if there is a real difference with the other focuses but mines a 2013 ford focus se hatchback.
As others described. While driving the power steering stops. Pull over and restart the engine and the steering assists comes back. This has been happening for a year intermittently about 6-8 weeks apart. This week it happened but the steering assist has not returned.
When I turned my car on I got an alert that said "steering assist fault service required". I tried to back up but the steering wheel was completely stiff so I turned my car off. When I turned it back on the power steering returned. I have read a lot of complaints about the same issue online, and I am confused as to why there isn't a recall on the power steering yet.
This focus has gave me nothing but problems . I've had it for almost 4 years in january. And it's left me stranded numerous times multiple trips to the delership lets not get started on how awful they are. I'm going to trade it in . Never will I buy another ford !!
Drove to work fine, on my way home, alert comes on steering wheel fault and then I can barely turn the wheel. I panic and pull into auto zone, which they say I may need power steering fluid so I buy a bottle. Look in the car book to see where to put it, turns out this car isnt equip with that, I have an esp! Get in the car again and everything is fine no alert and I can drive it fine. Next day I go to drive and again I have an alert and can not drive!!! This is my 1st car ever and in the 2yrs I've had it nothing but recalls on it! This needs to be a recall to many are complaining about the same issue. What if this happen on a highway!?!?! On top of this I'm still waiting for a fix to the gas gauge issue, and the transmission was supposedly fix but it's still doing the same thing after a full stop, it has a hard time going again!!!!! I will never by a ford vehicle again
The warning in the attached picture came up and power steering quit working. Warning goes out when you turn car off but it's right back on when you start the car.. I went to leave for work and started the car and went to pull out of my driveway and could barely turn the steering wheel. So I parked it and got in my pick up truck. Haven't driven it since because it won't go out. Had another issue with the car. I had it fixed at ford for several hundred dollars and then a recall came out. Was waiting to see if a recall came out on this issue.
After starting my vehicle, and putting it into gear, the steering wheel locks up and I get an error stating "steering fault assist service required". Turning the vehicle off and on again fixed this issue a few times before, but it worries me that the power steering could go out at any time. There are several recalls for other ford models having this issue, such as the fusion, but there is no recall for the focus.
Tl* the contact owns a 2013 ford focus. When the vehicle was started, the steering wheel seized and the steering assist fault indicator illuminated. The failure recurred. The contact called brandon ford at 813‑246‑3673 (located at 9090 e adamo dr, tampa, fl 33619) and scheduled an appointment. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
Power steering fault numerous times and car has to be shut off and restarted sometimes multiple times to get power steering to work so the car is driveable
My 2013 ford focus hatchback power steering stop working! This is not good because now I have no choice but to hit something because I can no longer maneuver around it. The car is hard to steer and should not happen on any vehicle! Luckily this happened hours after getting home from work. Now I have to drive my car like this until I pay it off or trade it in! That's crazy and I have found out that I am not the only one that had this issue!
Tl* the contact owns a 2013 ford focus. While making a left turn, the steering wheel seized without warning and became difficult to turn. As a result, the contact crashed into a median. There were no injuries. The contact was able to drive the vehicle home as the power steering and oil warning indicators illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 120,000.
Power stopped operating while driving. It had suddenly become very difficult to turn the steering wheel. This is dangerous especially for a smaller person, the steering wheel is almost impossible to turn.
Tl* the contact owns a 2013 ford focus. While the contact's daughter was driving 45 MPH, the steering wheel seized without warning. The driver managed to steer the vehicle home. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure recurred. The failure mileage was 61,000.
The power steering has completely failed. It is very difficult to turn the car, especially at low speeds.
Power steering failed while vehicle was moving on surface road making it nearly impossible to safely steer out of traffic. Failure came on suddenly and without warning.
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