Steering started off stiff. When starting car had to turn wheel to right for it to start without failing. Then just froze.
2013 Ford Focus steering complaints
Page 6 of 10: complaints 131 to 160 of 273, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford focus. While driving 5-10 MPH, the steering wheel felt stiff and the power assist failure message displayed. The vehicle was taken to tom peck ford (13900 automall dr, huntley, il 60142, (877) 841-2409) where it was diagnosed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 15742314. The failure mileage was 58,000. **tr consumer stated it occurred 3x in 2 months. Updated 11/9/18
Tl* the contact owns a 2013 ford focus. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The power steering sensor also illuminated. In addition, while driving, the transmission malfunctioned and caused the vehicle to hesitate when accelerating. The vehicle was towed to the local dealer (coughlin ford, 24001 u.s. Rt. 23 south, circleville oh) where it was diagnosed that both the transmission and steering column were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000. *tt consumer stated car had issues with clutch since it was bought. Updated 11/26/18
Tl* the contact owns a 2013 ford focus. The contact stated that the electric power steering (eps) failed to function. Also, the "steering assist failed" message flashed and the steering wheel became extremely tight while attempting to turn left or right. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer issued two tsbs for the steering, but there was no eps recall for this year, make, and model vehicle. The manufacturer was notified of the failure and suggested that the vehicle be taken to the dealer for diagnostic testing and repair. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 56,000. **tr
Loss of power steering, wheel hard to turn and I have to use muscle power to steer
Steering assist failure. Lost power steering while backing out of garage. Stopped then turned vehicle off then on again and the fault went away.
We parked at a gas station for gas and when we started the car again, it showed "steering assistant fault" and it's so hard to turn the steering wheel. We almost called someone to tow the car. We went to a auto shop and the guy said nothing caused this, it's ford's problem and we need to go to a dealer's to replace the steering gear. We went to a dealer and it cost 2100 to repair. And it's not under warranty.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the steering wheel seized and the steering fault warning indicator illuminated. The dealer was not contacted. The manufacturer was notified and informed the contact to take the vehicle to a local dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the steering wheel seized and the steering fault warning indicator illuminated. Jim charlon ford, inc (269 south china lake blvd, ridgecrest, ca) was contacted, but the vehicle was not diagnosed since the VIN was not included in a recall and because of the diagnostic fee. The manufacturer was called, but the contact was not able to speak with a live representative. The failure mileage was approximately 104,000. The VIN was not provided.
My steering gear has gone out with less than 100,000 miles on car. I have been reading and this is an ongoing problem with this car. I also almost hit a car during a turn when the steering stopped working. Not safe and is a lemon due to ongoing transmissions issues as well.
At highway speed vehicle steering becomes unpredictable. At times the steering will have a 'loose' feeling where inputs are made with no response causing more input to be made then suddenly vehicle will turn causing an over correction and input needing to be made to correct the vehicles path which basically makes driver seesaw at steering wheel to keep vehicle in a straight line. Other times steering becomes hard to move out of centered position causing excessive effort to move steering wheel. Once moved out of center the above mentioned fight to keep vehicles path straight begins. When trailing behind another vehicle, especially semi trailers the vehicle becomes extremely unstable causing constant left and right steering inputs to keep vehicle from veering off highway. Small bumps or road ruts will occasionally cause steering wheel to snatch left or right. Vehicle alignment has been checked twice, tires were replaced, rotated and inflation checked. Ford dealership and independent tire shop have verified that there are no worn parts. Ford dealer states electric steering gear requires replacement. I have owned vehicle since it was new (5 years) and this condition has just started within the last several months.
The power steering went out on the vehicle. Dealer says I have to replace the steering rack and have a new alignment - $2500.00 and not covered under any warranty. Car has only 65,000 miles on it.
The first problem was with the transmission, ford extended the warranty to cover whatever the part was out to 150k miles. The second problem was the radio/sync system quit working. And as of today july 7 a steering assist fault warning is coming up on the dash. I did some research and the problem does not appear to be an isolated incident. The steering assist fault warning comes on when you start the vehicle, we have not seen it happen while in motion.
Power steering rack began to fail, took into shop and as they removed it to replace it it fell apart. I was advised by the shop that should this had failed on the freeway I could have died due to having zero steering ability.
The steering wheel completely locked up after receiving an alert message that read 'stop safely steering disabled'. Extremely dangerous situation being left with no ability to steer the car. Had to have the car towed and power steering rack replaced
Ford focus 2013 steering assist fault. As I was driving my power steering stopped working. I was very rattled as the car suddenly jerked to the right and I could not steer it back to normal. I had to shut the car off and back on to make it work again. Now whenever I turn my car on it comes up with a warning that states steering assist fault. Also my power steering is not working anymore. I could have been seriously injured or worse if this were to happen while on the interstate or in an intersection, etc..
Backing out of the driveway, my steering locked and "steering assist failure. Service needed" appeared then disappeared. I almost hit a tree behind me. When I got the car to the shop I was told that the entire power steering compound gear assembly unit had to be replaced and it would cost me $1700. Not only is this issue expensive but extremely dangerous. I was lucky it happened in the driveway and not actually on my way to or from work with rush hour traffic, causing an accident.
The check engine light came on and my car starts jerking and skidding and slowing down. I was scared and didn't know what to do because I had my daughter in the car. I called my technician and he said that a code came up on my car p087a. He said that the code has to do with the transmission, as the fault is a common fault with this type of transmission that ford started using in 2001. I'm trying to see if this vehicle is covered under warranty and if ford has a recall on this issue. The car has about 77k miles.
Electronic steering assist went out on ford focus making it almost impossible to drive. My focus is a 2013 with only 15000 miles and only used for 20 miles transportation a day 5 days a week. Initially was moving and was able to pull into a parking space. It hasn't worked since.
During a right turn, lost power steering. Dash warning citing electronic power steering assist failure. Almost struck car at cross street waiting at light. This is a known problem with recall on previous model years and other models of the same year. Per ford dealer, requires replacement at $1952 cost because not covered under recall.
Tl* the contact owns a 2013 ford focus. While driving various speeds, the steering wheel became difficult to turn and the power steering assist warning indicator illuminated. The vehicle was taken to state college ford lincoln (3140 west college ave, state college, pa 16801, (814) 238-5041) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The approximate failure mileage was 80,000.
Steering power assist fault message will come up and steering will become very hard. Happened while backing from my driveway and turning steering wheel fully to the right or to the left. Diagnosis is calling for a replacement of the steering rack with about $2500 fee. Upon request, ford decided to not provide any financial help.
Electric power steering recall. The electric power steering just randomly went out on my focus. Drove to the bus stop and it was working fine. Got in it to go to work and the steeri g wheel wouldn't budge. Took it to the dealership and the entire electric powering has to be replaced. $1600!!! There was no warning or anything. I have done research and read that people are driving down the highway and their electric power steering just locks up while they are going down the road. This ford focus is a safety hazard and I regret buying it.
Electronic steering system went out, ford recalled other models, like fusion for the same problem, but not the focus. This is a safety issue because once system fails, car is undriveable, and can crash if it fails while driver is on the road. It happened to me while I was pulling out from my driveway. Went to dealership and was told about recall for another models, due to the same problem, but since focus didn't get recalled I had to shed 1700$ for repairs.
When I started my car the steering wheel was hard to turn. I got a warning on the dash that said steering assist fault. This is crazy! The car only has 63000 miles on it. Please have ford include these focus cars in the safety recall also. This failure while driving could kill people.
My ford focus st 2013 suddenly failed and showed the message "steering assist fault service required". Steering wheel got very heavy and not possible to drive the car to the dealer. There were not previous warnings, a noise or feeling of it was not working correctly, it just happened from night to morning when parked in my garage. I m located in mexico but this info may help and I m willing to help.
I've had the clutch and transmission control module replaced twice. The car still doesn't drive properly. My car locks, auxiliary, AC nobs need tweaking to work. The brake lights constantly go out. When I'm on an incline the brake alert comes on. And now there is a power steering issue. The steering wheel is completely locked up and I'm unable to drive the vehicle.
Takata recall- I'm having a problem with my steering. One afternoon I started to car and noticed that my steering wheel was stuck. After a while I turned the car off and let it sit then started it again and the problem was gone. The next day I attempted to drive the car and couldn't because the steering wheel was hard to turn. The ford dealership is telling me to pay an excessive amount of money for the issue. I just want to know what do I need to do from here.
Car started shifting funny so I took it to the ford dealer they said something electronic on the transmission needed changed so they did something did not charge me for anything but it's still shifts differently they said it had to get used to the way I was driving one month later my steering unit went out I took it to the ford dealer they put it on the machine the the person I talk to on the phone said it needed a whole new steering column and it was $2,100 and at that time they would readjust the module on the steering for free I said no I did not have $2,100 so I had to pay the $99 to have it put on the machine and when I got the paperwork it said nothing about a steering column it only said I declined module programming and that cost was $125 had I paid the 125 I would not have paid that had to pay the 99 dollars but there is nothing on here about a steering column I do know this is difficult for me to prove what he said to me but there is nothing on this paper saying anything about a steering column I do feel that this was a gimmick on this model because they have had so many problems my transmission is still shifting funny
Driving down the road at 35 when a steering failure warning popped up on the screen we drove a short distance to a gas station by then the power steering was completely gone. We did leave the gas station just trying to limp it home not far out of the gas station the steering completely locks up. Had it towed to the closest ford dealer. $1900 to have the steering module replaced. I had just had the car in a month ago because the transmission failed. That was on recall so no cost. I'll tell ya I feel punched in the stomach and cant believe ford does not take responsibility for all their faulty parts. Launching a complaint with ford. New richmond, wi bought used in 10/17 ford focus 2013 86000miles
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