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2014 Ford Focus steering complaints

Page 4 of 9: complaints 71 to 100 of 223, newest first, as owners wrote them.

See the summary of 2014 Ford Focus steering problems: which part fails, at what mileage and related recalls.

Filed Aug 3, 2020 · Steering · 45,000 miles · MA

I started my car from a stationary position on a street and the console stated that the 'power steering assist was disabled. Service required.' the steering wheel would not move left or right. I restarted the car and the steering wheel would move.

Filed Jul 29, 2020 · Steering · 44,000 miles · IL

Tl* the contact owns a 2014 ford focus. The contact stated that while making a right turn, there was an abnormal sound coming from the steering wheel. The contact stated no warning light was illuminated. The contact continued driving to his destination. The vehicle was taken to independent mechanic and the contact was informed that unknown component on the steering gear needed to be placed. A dealer was not contacted. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 14v514000 (steering), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 44,000.

Filed Jul 14, 2020 · Fuel system, Steering · 69,500 miles · DC

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns on

Filed Jul 14, 2020 · Fuel system, Steering · 69,500 miles · DC

Transmission kept overheating; would not move when in reverse and gas amount inaccurate, car jerks when gas pedal is pressed and it stalls when it turns on

Filed Jul 1, 2020 · Steering · 44,000 miles · OH

The power steering on my car went out as I was driving, making it very difficult to make turns. I was on a city street and was able to pull of the road. I turned off the engine, made a phone calls. I started the engine again and headed home ( about 5 miles) there was no power steering. It was very difficult to maneuver. Two days later we took the car to our local mechanic. He told us that ford has trouble with the steering system and that we needed to take it to a ford dealer. We took it to liberty ford in parma, ohio. Even though this is a safety issue and ford is experiencing many cases of this problem, the dealership said ford is not covering any of the cost.

Filed Jun 19, 2020 · Engine, Steering · PA

My vehicle stalls while driving, and shakes when I press on the gas. I have to drive my car extremely slow or else it will shake. Sometimes it gives me a problem when trying to start my car.

Filed Mar 20, 2020 · Steering, Transmission · 123,000 miles · OH

Power steering has gotten stiffer in the last few days. I believed it may just be fluid but I came to find out the steering is electric once the car would absolutely not move after being parked. I am glad it did not go out while driving because the system had begun to fail as I was making a 15 minute commute. Definitely will never buy a ford again. This is the second expensive fix I have had to endure and have only had this vehicle a little over 2 years.

Filed Mar 17, 2020 · Steering · 80,000 miles · CA

Tl* the contact owns a 2014 ford focus. The contact stated that at vehicle start-up the power steering assist fault message was displayed in the message console. The contact stated that the steering became difficult to operate. The contact recurred several times. The vehicle was turned off and back on and operated as designed. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.

Filed Mar 6, 2020 · Steering · 10,000 miles · WA

The car was difficult to drive from day one, hard to steer and keep on the road, along with the transmission problem, had it checked several times and told there wasn't a problem with the steering, then it it started making a grinding sound when the wheel was turned, kept getting worse until the car was not drive able, and it was stored. The transmission was recalled, but told the steering is not. Ford says it needs a new rack and pinon but is now out of warranty, as our complaint we turned in when it was under warranty had been wiped out, due to a new computer system. It only has 32,000 miles on it, and now they want $2200 to replace the rack and pinon.

Filed Feb 28, 2020 · Steering · 99,000 miles · TX

Recenltly without prior notice of symptoms, my ford 2014 ford focus displayed steering assist fault when attempting to start the car and leave the office. The car lost all power steering. I shut off the engine, and restarted the car. The power steering was restored and I was able to make it home without further issue. The car perfomed fine for the next week. The following week, the car displayed the same fault, but this time the restart trick did not work. I tried many of the supposed fixes discussed on the internet, but none of them worked. I had to have the car towed to the shop as I was unable to drive the car. Further investigating on the internet revealed numerous other complaints of this same nature. I reached out to ford customer service, and was hung up on each time. They people at the call center are like robots repeating the same line over and over regardless of my question. Then they hung up on me. I was made aware of a service bulletin that was for problems with the steering assembly, but apparently it only applies to a small number of vehicles. Ford customer service is a joke, and they refuse to take responsibility for selling a faulty product. I will never buy another ford vehicle. I have been quoted a repair price of $2500 to replace the rack and pinion system, as the component parts are unavailable for purchase.

Filed Feb 17, 2020 · Steering · 59,000 miles · AR

Sometimes when I'm backing up, the power steering quits and I can't turn the wheel, which can result in a crash. I have to turn the car off and back on again, one or more times before it will work. So, while I have no power steering, I'm in the middle of road, blocking traffic, and hoping I don't get hit from another vehicle. This is a serious issue.!

Filed Feb 6, 2020 · Steering, Transmission · 96,000 miles · VA

Tl* the contact owns a 2014 ford focus. The contact stated that the gear shift selector was placed in reverse however, the vehicle failed to respond. The transmission warning light was illuminated. The vehicle was taken to norris ford dealer, (901 merritt blvd, baltimore, md 21222, (410) 285-0200) and was diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the transmission was replaced previously, however the failure recurred. The manufacturer was made aware of the failure but did not assist and referred the contact to the federal safety agency. The failure mileage was 96,000.

Filed Feb 5, 2020 · Steering · 28,564 miles · MD

While driving the vehicle, the steering became almost impossible to turn cause me to hit a curb in a city and then a light came on the dash saying power steering failure. The steering is very hard and sticks then release. Unsafe to drive. Scared to ever drive this vehicle again.

Filed Jan 20, 2020 · Steering · 78,000 miles · TX

Power steering failure. Car loses power steering in the middle of driving.

Filed Jan 20, 2020 · Steering · 78,000 miles · CA

Without ant kind of warning in went into the store for 10 min got into the car and the steering wheel was upside down I turned the car on and no power steering and and power assist code came up

Filed Jan 3, 2020 · Electrical, Steering · 63,300 miles · IL

My 16 year old daughter was driving in her 2014 ford focus se on the interstate. I was a passenger as she only has her learners permit. All the sudden she complained the vehicle was hard to steer. I saw her having a physically hard time steering the vehicle. I looked at the dashboard and saw the power steering assist failure indicator icon (electronic power assist steering - epas)activated on the dashboard. My daughter continued to struggle to maintain the vehicle safely due to the power steering issue. She drove to the nearest exit which was even worse than the highway. She had trouble steering through the "s" turns on the exit ramp. She came to the intersection, luckily the light was green and she didn't have to stop to turn right, but it wasn't much help. While turning onto another two lane highway she almost hit the concrete medium due to the epas failure. Watching her drive the vehicle reminded me when I drove my grandfathers old dodge dart; no power steering. I understand

Filed Dec 2, 2019 · Steering · 50,000 miles · KY

Car received a steering assist default service required code. Left us with ni power steering. Car only has 50,000 miles on it. Warranty expired due to having car over 6 years. Ironically the warranty expired the same day the power steering went out. Did not have any issues like this until ford mechanics worked on the transmission recall a week prior and then got this code the very next week.car was stationary in a walmart parking lot. Code is continuous on car and we are now afraid to drive it.

Filed Nov 4, 2019 · Steering · 118,000 miles · OK

Driving the car and lost all control of steering without any notice while turing to cross busy street. Code says power steering fault

Filed Oct 29, 2019 · Steering · 10 miles · FL

Today I was dropping my daughter off school after I dropped her off as I'm backing out the car would not turn left, the light came on and it said steering assist fault.. Repair required, I had to have my husband pick me up because I can't drive it home.. It just seems to me that ford cars are not very reliable, I just had in issue with it last month. And a few months before that it was something else.

Filed Oct 29, 2019 · Engine, Steering · 51,000 miles · VA

My transmission stopped engaging as I was turning into my parking space at home after a 150-mile trip.I was in motion. The engine raced. I let off the gas pedal. I turned off the engine, thinking it might be a software glitch. When I tried to restart the engine, nothing happened. I had to push the car into the space with the transmission in neutral.

Filed Sep 25, 2019 · Steering · 74,600 miles · MO

'power steering assist fault' came up a few weeks ago. I shut it off and turned it back on and it cleared. Went to start it up today and the fault was on as I pulled out of the garage. Stayed on stopping and starting 5 times. Also drove it and was very difficult to steer. This will be a safety issue for my 16 year old daughter who is supposed to drive this car.

Filed Aug 22, 2019 · Steering · 58,000 miles · PA

My family was leaving a parking lot and when the car was started up the steering would not work properly. It would not turn without a lot of difficulties. A message came on that said: steering assist fault. Service required. We had to get to an airport and we were stuck in a parking lot. We went online to see if others had this problem and if there was a solution. We saw that others had this problem. One solution we read was to let the car sit a bit and then try again. We did this and each time it was still very hard to turn the steering wheel. Finally, after waiting a little longer I started the car and it seemed to be able to move but was still very difficult to steer. After circling the parking lot a few times we decided to try to get to the airport on time. I drove and it was very difficult but I was very careful and we got there and then home, several hours of driving. I took the car to a local mechanic who said that with only 58,000 miles on the car it should not have that problem and that he could fix it for up to $2,000 but that he would recommend that ford should pay for it and that I should take it to a ford dealer and contact ford to pay for it. I took it to the local ford garage who was very accommodating but were unable to pay for it. I then called the ford company phone and the person told me they would not pay for it at all but that I should keep my receipt in case they later would pay if many were affected. I got the car fixed for $2,155. That was for: 1 hv6z 3504 ep gear asy - steering, and also for an alignment which they said was needed because of replacing what they had in the steering. I had tried to start the car at various times and the error message always came up and it always steered hard. I'm glad it didn't go out on me when I was driving as I see has happened with some people. Ford should pay for this.

Filed Aug 21, 2019 · Steering, Transmission · 80,000 miles · TX

Power steering failed while driving. Nearly caused an accident. Lucky there were no others on the road. Ford dealership said rack and pinion needed replacing. 2 weeks later the transmission completely failed. Had already been re-programmed as part of the 14m02 program. This didn't fix the juddering and poor gear performance. Dealer says transmission is broken and none of the customer programs apply.

Filed Aug 18, 2019 · Steering · 52,000 miles · KY

52,000 miles - 2014 ford focus manual - while running errands, during car startup the error message "power assist malfunction - service required." the power steering was deactivated and made very difficult to steer. Turned the car off and restarted after 5 min. The error message disappeared and power steering came back. From others with similar issues, this error could occur while driving and seems to be costly repair for a low mileage vehicle.

Filed Aug 16, 2019 · Electrical, Steering · 12,523 miles · CA

Noise coming from steering wheel when turning; shuttering; struggling to accelerate; transmission stalled out on a hill; remote lock button found non functional at times; bluetooth non functional.

Filed Aug 7, 2019 · Steering · 81,000 miles · MD

Impared steering/grinding noise when turning stationary or in motion, temporary loss of steering control, increasing risk of crash and poses an unreasonable risk to my safety. Please see the federal safety agency # 14v514000 ford recall # 14s18 .

Filed Aug 2, 2019 · Steering · 79,000 miles · HI

Steering wheel locks up after starting car and also while driving at low speeds

Filed Jul 24, 2019 · Fuel system, Steering · 36,000 miles · CA

I purchased this ford w 15000 miles on it. It now has 37000 miles. I feel like the car is a lemon. I have had several issues requiring me to go ford dealership. First the gas information was incorrect. It said I had 26 miles to drive but ran out of gas. Then when I was driving on the freeway the car got stuck in between gears. I could not accelerate. Then the I tried to back out of a parking spot and the I could not put car into reverse. As a result car was fixed under warranty and recall. The items fixed were gas tank recall, engine mount, clutch, transmission, and (reservoir tank that was not covered under warranty). I picked up car and next day I drove to work with the same issues. Gears are not shifting. Take bake to dealer and fixed transmission module. Now the power steering does not work. I took it to ford and they charged me 160$ to look at it. It will cost 1800$ to fix steering. This not covered under warranty. The dealer also said that the suspension needs to be replaced soon. He stated that suspension needs to be replace at 50000 miles my car only has 37000 miles. I have never replaced suspension in any other car. It makes no's sense why this car is falling apart with 37000 miles on it. It's a lemon and I want my money back. I bought this car for my daughter and it is not safe to drive!

Filed Jul 23, 2019 · Steering · PA

'tamara recall'. Recently the first week of july 2019 I left work and noticed I cohsot turn my steering wheel. I called red hill ford and I spoke to one of the new guys and explained to them my power steering was going and it was making grinding noises. They actually told me to drive my car down to the dealership with what I told them. He told me it wasn't my power steering and that it could be something else but I knew since my car was hard to steer and the grinding noise it was making. I drove from allentown down to red hill on route 29 and it was a long ride there. Second, because they told me it cost 2 grand which I didn't have they were going to have me pick it up and drive it again knowing how it was not drive-able. Luckily my parents came through and paid it. Seeing the recalls I never received anything about my power steering rack. Shouldn't this been covered under a warranty or covered since there was a recall? There is no warning light that displays on the dashboard for the power steering and this is dangerous not knowing when your power steering rack is going. Please get back to me and if this should have been covered per the recall. I could have be badly hurt and or hit another car!!

Filed Jul 17, 2019 · Fuel system, Steering · 67,689 miles · FL

Takata: the problem with the car is if you put gas in the car the car will not start you have to keep turning and pressing on the gas pedal until it register that there is gas in the car. The read will say 98 miles until you need gas but if you dont put gas in before then the car will shut off and that reads at about a quarter tank of gas. Then theres times I get into the car to go and the steering column will lock to where you cant even turn the wheel. I looked it up and I see theres been problem with the steering column plus it lites up in the car steering wheel default I called the ford but there saying there is no recall on any of the two things im talking about. Its not safe what if the wheel decides to lock while I am driving or the car shuts of because it read 98 miles before you need gas but thats not the case. I was driving out of my driveway and the wheel locked. With the gas was on the road and the car shut off luckily I was close to a gas station.

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