Tl* the contact owns a 2015 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bartow ford (2800 us hwy 98 n, bartow, fl 33830, (800) 533-0425) was contacted and confirmed that the parts were not available for the recall remedy. While driving 70 MPH, the vehicle stalled and took numerous attempts to restart. The manufacturer was notified. The failure mileage was 60,000. Vin tool confirms parts not available.
2015 Ford Focus fuel system complaints
Page 6 of 7: complaints 131 to 160 of 172, newest first, as owners wrote them.
My 2015 ford focus has been having stalling issues. My VIN# is on the recall list and the letter that I received from 12/2018 advised that I keep at least half a tank of gas in my car. However, my car stalls even when I keep a full tank. My car also shudders and sometimes even turns off after I fill my gas tank. When my car is about to stall, I see that the tachometer will suddenly fluctuate and then simply drop to zero. This usually happens when I'm about to come to a stop but occasionally occurs when I'm simply driving down the road. My car now stalls on a daily basis. I have called the ford motor company three times in the last 30 days and told them what is happening and how unsafe it is to drive a car in this way. Each time I am told that they don't know when the parts will arrive to the dealership for repairs, even though my recall letter said by the end of the first quarter of 2019. I took my car to my mechanic and they also stated that my stalling issues are most likely related to the recall. I no longer drive my car on the highway and try to mainly stick to driving on backroads where possible due to fears of stalling and possibly getting into an accident but this is a highly irresponsible situation from ford. Assistance would be greatly greatly appreciated. I provided the date of 4/6/19 as the date of my car stalling but, as I stated earlier, this happens daily and is unsafe.
My car stalls when on the highway & let off the gas & speed reduces rpms drop & car stalls. Very dangerous. Ford has a recall issue with the canister purge valve but my VIN# is not on that list for some reason. Please help it is dangerous!!
The ford focus recall for the fuel tank deformation is not accurate. The recall letter we received said to maintain at least 1/2 tank of fuel, but my car has shut down multiple times while driving on the highway and at turnarounds despite having a full tank. The solution to this was previously announced for december 2018 and has been postponed until the first quarter of 2019. Ford needs to be further pressured to find a solution now as this poses a major crash risk.
Tl* the contact owns a 2015 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
In my garage would not start half tank of gas. Bought a new battery I didn't need. Then I got letter for recall which said they would contact me in february 2019. I have received no letter.
Tl* the contact owns a 2015 ford focus. While driving approximately 10-15 MPH, the vehicle stalled. The contact stated that the failure recurred several times. The contact stated that the vehicle would go into limp mode and the check engine warning indicator illuminated. The vehicle was not taken to be diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The dealer and manufacturer were not contacted. The approximate failure mileage was 66,000.
Tl* the contact owns a 2015 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koons ford of baltimore (6970 security blvd, woodlawn, md 21244, (410) 298-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Took car in for recall in january, now it's acting up again,not shifting gears while driving. Dangerous. In shop now.
Tl* the contact owns a 2015 ford focus. While the vehicle was driving on an incline, it lost power and decelerated. There was no warning indicator illuminated. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte ford (located at 999 serramonte blvd, colma, ca 94014, (855) 638-2136) and a diagnostic appointment was scheduled. The manufacturer was made aware of the failure and did not assist. The approximate failure mileage was 42,000. Vin tool confirms parts not available.
While driving the engine stalls, took it to the dealer as per the recall letter from ford. The car keeps stalling as before, this is dagerous as you need to press the brakes to start it and this is a hazard in the highway. Taking it to the dealer againg today.
Tl* the contact owns a 2015 ford focus. While driving, the fuel gauge warning indicator illuminated and failed to provide an accurate reading. In addition, while driving, the vehicle failed to shift gears. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy ford of warrenton at (540) 423-0904 (located at 6443 lee hwy, warrenton, va 20187) and was informed that the part was not available. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 80,000. Vin tool confirms parts not available.
This recall has been since 12/2018 and ford has no parts to fix this. I have called corporate and they do not know when they will get them. This issue has now made the car undrivable and they will not help me. I spent all morning on the phone.
I have notified ford of the issue with my cpv (canister purge valve), which causes my 2015 ford focus to suddenly stall while the vehicle is in motion, in october of 2018. It is now 02/25/2019 and there is still no remedy to fix this problem. This causes a great safety issue to myself and drivers around me when the car shuts off without warning.
The car shut off on me while driving and I scheduled the dealership to fix it because I found similar issues and a recall but when I dropped my car off they said no recall existed for my car and there is nothing they can about my car. When I was leaving the dealership I almost got hit in traffic because I had the same issue for two days in a row and it keeps happening.
Vehicle stalls while driving, regardless of speed and fuel level. Check engine light goes on and off regularly. Dealership claims nothing wrong but vehicle continues to stall.
Fuel tank deformation: my car stops with no warning at least 2 -3 times daily. It's getting worse and is now harder to restart. This is dangerous and can be deadly. I've contacted my car dealership and the part is not available in order to fix my car. I do not have a second car. I live alone. I need a car to get safely back and forth to work. I'm going to get rear ended before this is all said and done. A ford spokesperson told me I cannot get a loaner. The owner of the car dealership tells me it's ford's problem not theirs. Ford tells me I'm basically out of luck and I feel like I'm driving a ticking time bomb. I need help with this mess and I need it now before I'm involved in a tragic accident. At least tell me the status of this recall #18v735. This vehicle stops with no warning weather I'm going down the road, stopping at a red light or going around a curve. It will not give any notice for me to even pull off the side of the road. Stops dead!! Like I'm going to be if this isn't fixed. Your next question asks when did this happen. Too many times to put down since it is basically daily and 3 times today.
The car has a known recall about the fuel system the car will randomly just shut off without warning ford said you must keep the car on a half tank of gas at all times.they don't have the parts but my car is getting so bad very very bad
The fuel gauge reads wrong by atleast an 1/8 of a tank and and when it says you have 30 miles till empty you might get 10 miles before you run out of gas.it will not give you any warning when it runs out of gas it will start to suppder and then will not start until you put more gas in.and you can smell gas inside the car.it happens while driving or just idoling.
When I push on gas it take a while to speed up. Also it idols sometimes. Take awhile to gear up to speed. Sounds like it is dragging
Car randomly shuts off. No warning is given. Car will shut off while in motion on any city street. Car was at 3/4 tank of fuel when this occurred.
Tl* the contact owns a 2015 ford focus. The contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Shamaley ford (11301 gateway blvd w, el paso, tx 79936, (915) 591-8600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Audible clicking noise when turning corners. Shuddering, sputtering when taking off from red light. Deceleration while driving in town, while driving gears changing without my knowledge, thrusting into gear while moving. Clutch replaced 2017. All of this started happening about 4 months after I bought car from you mentioned dealer, new. So, since 2015, ongoing issues stated above. Ford tells me it's all my imagination.
2015 ford focus se recall fuel tank deformation - dealer and ford states parts to repair not available and no estimated time for arrival.
The ford focus recall for the fuel tank deformation is not accurate. The recall letter we received said to maintain at least 1/2 tank of fuel, but my car has shut down multiple times while driving on the highway and at turnarounds despite having a full tank. The solution to this was previously announced for december 2018 and has been postponed until the first quarter of 2019. Ford needs to be further pressured to find a solution now as this poses a major crash risk. In addition to this, I've begun noticing issues with the steering wheel making a noise. Upon taking it to a mechanic, I was told that the steering rack and pinion had to be replaced and that several other owners of the same model had complained about their steering becoming unusable. Ford should issue a recall for this as well.
I have already fixed a recall that I just received notification of via postal mail. I will upload a pic of the recall letter and a pic of the receipt that this service was already completed prior to the notification. I had to get it repaired due to the fact the car was not accelerating properly prior to the repair. I would like to get reimbursed for the cost of the repair due to it is a recalled part. Thank you. Please contact me asap at [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
There was a recall for the fuel purge valve getting stuck and not allowing my car to stay on after turning my car on it will run for 5 to 10 seconds before it stalls due to loss of fuel. I took my car to ford dealership and they said they did not have the part to replace it, but they took my car in, once I got my car the very same day back. It did it again the next morning. I have tried fuel cleaners to resolve the problem but it still persists, it stalled on me while driving on this past monday, and now when I try to search for the recall for information it looks like it was taken off from their website. The issue is not fixed and they do not have the part? As a consumer what can we do to fix a defect from manufacturing. My car is a 2015 ford focus with 75k miles and there was issues with this car from the start, including the known issue about the dual clutch transmission where it stutters and shakes while trying to change gears and take off from full stop. This car should be consider a lemon car and no one should buy it. This is fraud by ford and they know it.
I have this error code from a obd-2 code reader from autozone. Dealership didn't give me any feesback on the check engine issue when I had it in for a fuel tank issue. Error code is 'u0109 lost communication with fuel pump control module (fpcm)' the car sat in the driveway all summer long with a full fuel tank of gasoline. The check engine light for that issue came on shortly after I started driving the ford focus again. Read more at: https://www.obd-codes.com/u0109 copyright obd-codes.com
Tl* the contact owns a 2015 ford focus. While driving approximately 25 MPH, the check engine indicator illuminated and remained lit. Also, the contact received notification of the federal safety agency campaign number: 18v735000 (fuel system, gasoline). The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 58,500. Vin tool confirms parts not available.
On thursday evening, 11/22/2018, I was coming to a stop at a light on a city street (speed limit 35) when my car stalled without warning. Moving at most 25 MPH when it occurred, the oil and battery lights came on as I slowed. I tried accelerating slightly to diagnose the issue, and nothing happened. I attempted to pull into the left turn lane (mostly out of traffic) but found my power steering was compromised. I turned on my hazards, parked, and turned off the car, waited 5 seconds, and restarted the car with no trouble. I was shaken, but thankfully no damage to the car or injuries to myself or others. 2 weeks prior to the stall, I had my transmission serviced, and I was made aware of ford manufacturer recall number 18s32 and that my car was one of the affected. When my check engine light came on a week after service, error code p2195 (bank 1/sensor 1 lean) came up, and then went away. I was told it was still safe to drive and continued to do so. I was on my way to my parents' house for thanksgiving with the intent to stay overnight and have my dad work on the car in the morning when the car stalled with a 3/4 full tank of gas, despite ford's advice that the car should be safe to operate with more than a half tank. My air filter was replaced, and 5 days later the engine light comes on again, same code. I scheduled service with ford, and they verified that the engine code and the stall are related to the recall.
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