Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
2016 Ford Focus steering complaints
Page 2 of 3: complaints 11 to 40 of 45, newest first, as owners wrote them.
The car worked fine in the first couple months and slowly declined. The rpm will shoot up and down causing the car to jerk and not able to surpass certain speeds. It works sometimes, so when going to work in the freeway it was fine then it started acting up again, causing other cars to almost crash into me. I had to drive with hazards and luckily i was able to safely pull to the side. Instances like this occur a lot more now because the car doesn’t act normal anymore. I took it to a mechanic and it was a gear issue and a module error. I had asked how i was to fix it, and they said only main dealerships can fix a module board. It’s making my transmission overheat and now my steering wheel is stuck and won’t move.
On my way to the gas station to fuel up. Turned off car and when turned back on power steering malfunction light came on making steering a lot harder. Ran codes to find out it was a water damage fault based off manufacture design after doing research
Driving down the windy mountain road and all power steering fails and the steering locks up and cause it to jerk hard. Can’t control vehicle at any speed. Not inspected but put on computer and it says steering module failure. 06/20/2023.
Electric steering rack failed while driving, making steering almost impossible.
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.
While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.
Power steering failed while driving making it difficult to steer car.
The contact owns a 2016 Ford Focus. The contact stated while reversing into the driveway, the power steering assist warning light illuminated, and the steering became difficult to maneuver. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,500.
The steering assist shut off mid drive while turning off the highway and almost got killed by hitting the divider in the center
The contact owned a 2016 Ford Focus. The contact stated that while driving at approximately 10 mph, she made a left turn and the steering wheel seized. No warning light was illuminated. The vehicle crashed into the side of a house. There were people inside the house, however, they were not injured and medical attention was not received. The contact did not have her seat belt on and her face hit the dashboard upon impact. The air bags deployed. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained to her face. A police report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 43,720.
Returning home when a red warning about total power steering loss. Could not steer the car while going about 25mph. Narrowly missed parked cars and eventually went onto the sidewalk where some kids were playing before I stopped. Pushed the car onto the street and towed it to my driveway. Very very lucky! Cannot steer car
No recalls where repaired on my vehicle
29,000 miles - catastrophic failure of steering system vehicle was parked when steering assist fault light came on. Steering wheel locked. Vehicle was towed to ford dealership. Steering gear/rack & pinion assy replaced by ford dealership. Ford case #[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have had the clutch in this vehicle replaced 3 times and it currently has 37014 miles. I have had the steering wheel replaced because the heated steering wheel didn't work. I had the transmission module reprogrammed 3 times. And now my backup camera suddenly turns pitch black. It's random. I could just go into reverse and it is already pitch black. Or I could be reversing with a clear screen and then it turns pitch black.
The electronic steering rack has locked up and the vehicle will not turn with out forcing the steering wheel. This happened luckily as we made a sharp turn into a parking spot and not driving down the highway.
Hello, my car lost the ability to steer while driving at highway speeds and in a turn. It went out like a light bulb would. No warning. I was luckily as no traffic was coming when this happened and the arch of the curve was favorable for this situation. I noticed the warning light came on power steering assist fault. God forbid if I would have had my grandchildren with me and there was traffic!! This has been identified as an issue before with earlier models and a recall was issued but the issue still remains with the newer models as well. Someone will have a terrible accident soon with the possibility of loss of life. Please look into this as it is just a matter of time before something unfortunate happens. Thank you! :-) [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2016 ford focus se. Consumer writes in regards to crooked steering wheel and defective charging ports and bluetooth. *ld
Engine caught fire 2 weeks after service dept at vic bailey ford replaced. Incident report. Total loss and lawsuit coming if not compensated for property damage and emotional distress. Engine ignited with me in vehicle! Service bay released car to me 2 weeks ago. Told them was not fixed for 2 weeks waited on appt. Oil light came on after dropping of daughter to school. Multiple witnesses and videos of fire under car and then blew due to heat source which was all supposedly fixed. I was driving the car and pulled over as soon as oil light came on and I smelled smoke. Turned into nearest parking lot off highway 221, spartanburg sc. Roebuck fire dept responded. Will not driver a vehicle from ford ever again!
Tl* the contact owns a 2016 ford focus. The contact stated that the steering malfunctioned when attempting to pull out of the driveway. The steering wheel was almost impossible to turn especially when the vehicle was in a stopped position. The dealer and the manufacturer were not notified. The contact had just purchased the vehicle three months ago from dodge chrysler jeep ram of winter haven (299 cypress gardens blvd, winter haven, fl 33880, (888) 612-3182). The contact suspected that she was sold the vehicle with the steering condition already present. The vehicle was not diagnosed or repaired. The failure mileage was 69,000. The VIN was unknown.
Went to start car in driveway, received a steering assist fault. Turned car off for 30 seconds started car again with no fault, was able to drive car home. Next day tried to start car in driveway, same fault (steering assist fault) vehicle had lost all power steering. If this had happened when my 17 yr old daughter was actually driving, when this fault occurred, it could of caused a very serious accident as my daughter was unable to turn the wheel without the electronic steering assist. Called dealer said I could bring it in a week (their first appt). Called ford corporate received case # cas21959134. I've researched and seen this to be a long time problem with the electronic steering assist in ford focus cars. This vehicle has only 33627 miles on it.
Turned vehicle on, there was no power steering. Turned vehicle off and turned it back on. Still, steering wheel felt like it was locked. Thankfully we weren't driving. With much difficulty, was able to get vehicle down the street to ford dealership. Ford says complete replacement of power steering unit is required to fix the problem. 35k miles on vehicle.
There are class action suits over the transmission/clutch recalls for the focus. Ford dealers chapman ford, horsham and hoffman ford, harrisburg, pa, are refusing to repair the ford focus 2016 clutch that is slipping (about 48,000 miles) with their reason being that the car has a branded title. The car was in a minor accident that only affected the side opposite the transmission, and any dealer can clearly see that all the transmission and surrounding areas are not damaged and are original ford parts. It was really a small amount of body work on the opposing side. If a clutch 'blows up', the driver can have serious leg damage, and also this is a safety issue and crash possibility. Since the transmission was not affected at all in the branded title, ford should repair it for free. The transmission/clutch issues are all over the internet and since ford has quit making the focus, it is evident that ford knows they have created the clutch issue. This and the canister purge valve recall are very dangerous.you would not want your daughter driving this car, and it needs repaired this week. Ford needs to take care of the situation they knowingly created. The branded title has nothing to do at all with the transmission issues. Even the dealers have admitted that. Chapman ford, horsham has diagnosed a slipping clutch. I have paperwork.
Recently when starting my car I received a "steering assistant failure service required warning" I turned my car off and restarted it and it went away. This happened again when I went shopping and came out to my parked car. This time the warning would not go away. I tried disconnecting the battery to disconnect power and it did not work. I was able to drive the car (with no power steering) to a dealership. This appears to be a common problem in some models of ford cars and believe it should be investigated.
Driving to work all instrument lights came on, RPM and speedometer dropped to 0, milage turned to -----, followed by message steering assist failure, followed by transmission failure service now message, I pulled over to the side of the road. Turned off the engine to see if messages would clear. Would not restart, not in park message came on. I disconnected the battery to try to reset the car, car started and allowed me to shift into park, but would not shift into drive. I turned off the car and disconnected the battery a second time. Started the car put it into drive the car moved all instrument lights except the engine light went off. Drove the car to the dealer. The dealer found the following codes u1013:00:68 & u0101:00:68 replaced the TCM all codes were cleared. They road tested it to verify it was fine. A week later this all happened again, except I was stopped. I turned off the car, it would not start a new message ignition failure came on. I had to have the car towed to the dealer where it has been for 2 days. No update as to what is wrong.
Was driving home lost power steering.. Pulled in my driveway thank god ...steering wheel got seized..called ford they would not help only to say there was no recall ..my car is a 2016 ford focus s ..the car is almost 2 years old should not if happened
Steering assist fault. Hard to move the steering wheel. Fortunately it was when starting it this morning
I drove the car the morning of the incident, no problems occurred . I went to a gas station later in the day. When I came back out and started the vehicle it said steering assist fault service required. Steering wheel locked up.
Tl* the contact owns a 2016 ford focus. While operating the vehicle, the "steering fault" message suddenly displayed and the driver noticed a slight difference in the steering ability. After parking, turning off the engine, and restarting the vehicle, the "steering failure" message displayed and the steering wheel could not be moved. The vehicle was towed to wichita falls ford (5401 kell blvd, west wichita falls, tx) where it was diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.
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