The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 40 MPH and merging into traffic, the vehicle inadvertently shifted out of gear and the engine started revving loudly. The contact depressed the accelerator, and the vehicle failed to respond. The contact stated that the vehicle decelerated to 25 MPH and the transmission independently shifted back into drive (D). The contact stated that no warning light was illuminated. The failure had become recurring. Additionally, the contact stated that it then became difficult to shift into reverse (R). The vehicle was also occasionally difficult to start. The contact stated that after shifting from park (P) to drive (D) with the vehicle turned off, there was a message displayed stating that “Transmission Ready”, start the vehicle. The contact drove the vehicle to a dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched the failure online and related it to the federal safety agency Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000. The contact stated that the part necessary to repair the vehicle is the same one Ford includes in the extended warranty. So, they are unsure as to why their VIN is not included in the recall.
2016 Ford Focus transmission complaints
Page 12 of 24: complaints 311 to 340 of 674, newest first, as owners wrote them.
Same transmission fluttering when you take off as the recalls for up to 2016 years, but for some reason my car’s vin doesn’t show up as covered. Help!!!
The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact took the vehicle to a dealer and a diagnostic test showed that the clutch assembly was faulty. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 18V845000 (Power Train). The manufacturer was also notified of the failure and informed her that the vehicle was not under warranty or included in the recall. The vehicle was not repaired. The failure mileage was approximately 22,000.
UNKNOWN the transmission is sluggish and shuddering. This problem has almost cause me to be rear ended a few times. No new warning lamps have popped up.
wheels such as automatic and manual transmissions, transfer cases, fluid cooling/management systems and related hoses and pipes, electronic control units and software, shift lever/gear control and indicator devices, clutches and torque convertors, drive axles, hubs, i have my service system report from the diagnostic. I've called the manufacturer they said they could not do anything.i have to go get my police report again i lost it mam ive gotnmy other paper work until then thank you i have been having problems with these people please help me god bless
The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH, the vehicle failed to shift gear normally. While continuing to drive, the vehicle started operating normally. An independent mechanic diagnosed the vehicle and stated that a part of the dual clutch transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to the federal safety agency for assistance. The failure mileage was 21,717.
The TCM on this Ford Focus went out (it is available for inspection), which forced the car into limp mode. Fortunately, my kid was on a side road and not the freeway or it could have caused an accident. The car was taken in to the dealership on 10/06/21 and a new sensor was put in. It lasted all of a day or 2 before going back into limp mode, at which point the dealership told me that the TCM would need to be replaced but is on backorder with no ETA. He also mentioned that he had about 40 other customers with this exact same issue and no resolution. It is essentially undriveable at this time due to this part being on backorder (and has been on backorder for months or even a year or 2).
I have a 2016 Ford Focus which I can no longer drive. Not safe. At times car doesn't move. Gears don't engage. Ford doesn't think this is a safety issue. There are warning lights on my dash. Ford is suppose to fix the issue, but can't make the parts. CSP 14m02 and 19n08 are the Customer Satisfaction Program . This will be the second time that my car is getting fixed. The risk is that I might get hit because the car will not move. So I can no longer drive the car. The car has been inspected by a Ford dealer. All they say is that I have to wait until the parts come in. Why is the same parts being used. They don't seem to fix the problem. There needs to be a better answer from Ford on how they are going to fix this issue. All Ford tells me is that I just have to wait and they are no giving me any other options. I really believe they need to rethink this repair, because it isn't fixing the problem. You can look at all the Focus that are on the lot and see that they have been fixed multiple times and most likely they will have to be fixed again. I just need answers and something done by Ford.
The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter was not able to shift into the intended gear and the vehicle was not able to drive forward. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that the vehicle jerked more violently while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve failed and needed to be replaced. The contact stated that the failure persisted and the vehicle was taken to the dealer and the contact was informed that the clutch actuator needed to be replaced. On another occasion, the contact was unable to start the vehicle. The vehicle was towed to an unauthorized dealer and the contact was informed that the clutch assembly, transmission control module, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The contact was referred to the federal safety agency for assistance. The approximate failure mileage was 67,500.
The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH and accelerating, the vehicle started stalling and rumbling inadvertently. After several minutes of driving rough the vehicle returned to normal operation. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The failure mileage was approximately 58,000.
In the last 6 months my car has been to Rottet Ford in Tamaqua. My car Failed to start after driven had towed to dealer, replaced TCM, paid $200. 2nd time car system shut off everything and engine while driving. Started after hour, dealer replaced TCM paid $200 3rd time car failed to start after driven, even within 24hours from leaving dealership being fixed, waiting to see WHY. But assuming TCM again. Ford customer experience specialist [XXX] ext [XXX] [XXX] Recall on 2016 ford focus, but not her VIN. All 3repairs were the TCM (transmission control module) Ford customer service told me to report this and ask it be added to recall list. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 95,000.
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of the federal safety agency Campaign Number: 18V845000 (Power Train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the federal safety agency for assistance. The failure mileage was approximately 82,000.
The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and explained that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The failure mileage was 92,500.
Many cars of this make, model and year have had a recall for the automatic clutch. I’ve taken it into a Ford dealer when the vehicle had around 55,000 miles and they replaced the clutch under warranty. Ford said that they extended the warranty to 7 years, 100,000 miles. My automatic clutch started doing the same thing again after about 20,000 miles after the first repair. I took it to the Ford dealer last week and they confirmed the automatic clutch was bad again but my VIN didn’t show up as being covered under the extended warranty. Their comment was “it depends on what plant the car was manufactured at.” My comment was “Ford already replaced this clutch once so it has nothing to do with where my car was manufactured at.” They would not fix it under warranty so I paid my $150 diagnostic fee and left the dealership very upset. Doesn’t make sense to me and I think Ford is purposely not covering all vehicles with this clutch problem. The vehicle is still drive-able but the faulty clutch makes the whole car shudder often, so much so that if the shudder doesn’t break the clutch it’s going to break something else.
The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle started vibrating and almost stalled; however, once the contact accelerated, the vehicle continued driving normally. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission was slipping. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 6,000.
The contact owns a 2016 Ford Focus. The contact stated while at a traffic light and attempting to accelerate, the vehicle started shuddering while shifting gear. There were no warning lights illuminated. The contact drove the vehicle to an independent mechanic. The vehicle was diagnosed and the contact was informed that the DPS6 clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to exceed 60 MPH while driving. The vehicle was taken to the dealer and diagnosed with transmission and fuel system failure. The contact related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The vehicle was no longer drivable and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 55,000.
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal as the service engine light would illuminate on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the transmission had failed and needed to be replaced. The contact was also informed that the vehicle was not under recall or warranty for the failure. The manufacturer was notified of the failure and referred him to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated and started shuddering. There was no warning light illuminated. The contact was able to continue to drive. The contact stated that the failure had been reoccurring increasingly while driving from a complete stop. The vehicle was taken to an independent mechanic where the failure was diagnosed as a transmission failure associated with Ford Technical Service Bulletin Number: 19N08. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Technical Service Bulletin Number: 19N08 due to the manufactured date of the vehicle. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was approximately 77,000.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle began to experience loss of speed, the contact would depress the accelerator and the vehicle hesitated and jerked. The contact heard a grinding metal sound coming the floorboards. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to an auto parts store where the failure was diagnosed as the "transmission friction element A frozen in the on position." The contact drove the vehicle to a dealer where it was diagnosed that the transmission clutches needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken back to the same dealer. The vehicle was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The contact purchased a non-OEM TCM and the vehicle was repaired. The failure recurred and the contact purchased another non-OEM TCM which was re-installed. The failure reoccurred and the vehicle was returned to the same dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 35 MPH, the vehicle started jerking and then stalled. The contact stated that the check engine warning light was illuminated. The driver was able to return to the residence. The contact called an unknown local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.
The transmission slips going from first to second gear. Was told the clutches have went bad.
The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle would hesitate while shifting gear and then lunge forward. The contact stated that the failure was ongoing. The contact stated no warning light was illuminated. The contact had not taken the vehicle to the local dealer. The vehicle was taken to an independent mechanic who diagnosed the vehicle and related the failure to the federal safety agency Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 33,000.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 15 MPH, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then towed to a transmission specialist who provided the same diagnostic information. The dealer was notified of the failure and informed the contact that the failure was associated to an extended warranty and the repair would be covered; however, he needed to contact the manufacturer for towing assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist with the repair of the vehicle as his VIN was not included in an unknown recall. The failure mileage was approximately 135,751.
The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.
The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.
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