The contact owns a 2016 Ford Focus. The contact stated that the husband was driving approximately 50 MPH before coming to a stop for traffic ahead. While attempting to accelerate the vehicle erroneously began to drive in reverse. During the incident, the check engine light was illuminated. The vehicle was later taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.
2016 Ford Focus transmission complaints
Page 7 of 24: complaints 161 to 190 of 674, newest first, as owners wrote them.
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered while shifting gears. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,500.
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally. The transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 148,000.
The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle shuddered abnormally. The contact stated that the vehicle hesitated to shift gear while losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission friction element "A" was stuck in the on position and failed to keep the fork engaged. The vehicle was not repaired. The vehicle was taken to the dealer, who had not diagnosed the failure. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 82,000.
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
My 2016 Ford Focus SE is exhibiting the same PowerShift issues that are well known with this model of vehicle. I had the transmission replaced in April 2020 at 59,000 miles, as well as the TCM reprogrammed as part of the customer service program. Now, in 2023 and at 79,000 miles, my vehicle exhibits the exact same issues. I have contacted Ford to try and rectify, however they are saying my vehicle is not within any customer program/recall as it was built in April 2016 (the original scope only covered Focus' up to November 2015). I can 100% attest that, after 3 years/20,000 miles since the repair to transmission and TCM was made, this car is exhibiting the same transmission slip issues that now make it extremely dangerous to drive.
The contact owns a 2016 Ford Focus. The contact while driving 20 MPH, the transmission was skipping gear. The contact stated that the transmission shifted from 1st gear to 3rd gear. The check engine warning light was illuminated. The contact veered to the side of the road and was able to continue driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 105,000.
The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue
Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.
No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking. The contact stated that when she depressed the accelerator pedal, the vehicle did not accelerate. The vehicle lost motive power and would not restart. The vehicle was towed to the dealer and diagnosed with a failed transmission clutch and transmission control module. The contact was informed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 139,000.
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to complete a turn, the vehicle briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the clutch assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stationary position, the vehicle experience severe shuddering. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had been previously serviced under an unknown Extended Service Campaign however, the failure persisted. The failure mileage was 23,000.
The car shifted out gear and lunged forward causing the driver to lose control and the vehicle was damaged.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 25 MPH, the accelerator pedal was depressed the vehicle hesitated. The contact stated that the engine revved however, the vehicle failed to respond as needed. The contact stated that the vehicle gradually started to respond and moved forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent at first but gradually became more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch actuator needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Focus. The contact stated that after parking the vehicle, she returned to the vehicle and restarted the vehicle however, after shifting into reverse the vehicle failed to respond. The contact stated that she shifted into drive and depressed the accelerator pedal and the vehicle failed to respond. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The contact researched online and became aware of the federal safety agency Action Number: RQ23006 (Power Train). The manufacturer was notified of the failure and the contact was informed of an undisclosed recall and advised to contact the federal safety agency Hotline. The failure mileage was approximately 104,000.
Transmission/ clutch shifts gears rough. Jerks and rpm all over the place. Clutch slippage.
So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.
The contact owns a 2016 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the RPM’s increased at rapid pace however, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the TCM had failed and needed to be replaced. The contact was then informed by the mechanic that the vehicle was included in Customer Satisfaction Program: 14M02. The vehicle was not repaired. An undisclosed dealer was notified of the failure however, an appointment was unavailable until 2024. The manufacture was notified of the failure and confirmed that the VIN was not included in a recall nor the Customer Satisfaction Program: 14M02 then advised to contact the federal safety agency Hotline. The failure mileage was approximately 104,500.
At sixty four thousand miles the clutch began to slip, eventually started smelling and smoking. The clutch pedal gave out and there was no power, which led to pulling over on the highway to get a tow.
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the message "Steering Assist Fault. Service Required" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The contact also stated that the hatchback had opened independently while driving and while the vehicle was parked. The contact stated that the failure occurred on several occasions. The contact related the failure to the federal safety agency Campaign Number: 16V698000 (Latches/Locks/Linkages, Structure). Additionally, the contact stated while driving 60 MPH and depressing the accelerator pedal, the engine revved to 4,000 but the vehicle failed to accelerate. Additionally, the transmission was slipping. The contact stated that the failure recurred increasingly, and the vehicle was downshifting unexpectedly while driving, nearly causing a crash. The contact stated that the vehicle hesitated to respond while shifting into reverse (R), and while shifting into drive (D). There was no warming light illuminated. The contact related the failure to the federal safety agency Campaign Number: 18V845000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving 20 MPH and depressing accelerator pedal, the vehicle failed to exceed 20 MPH. Additionally, the contact stated that the transmission was slipping, and the vehicle jerked upon depressing the accelerator pedal. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse(R). The vehicle was taken to the dealer, where it was diagnosed that the failure could be related to the TCM. The dealer informed the contact that if the failure persisted after replacing the TCM, the transmission would need to be replaced. The contact related the failure to the federal safety agency Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.
The automatic transmission/TCM in my vehicle failed and the vehicle experiences clutch shudder It is available for inspection upon request. When I was trying to accelerate the car it began to jerk and was struggling to move while on the road putting me and others in danger until I was able to pull over. The problem with the TCM has been confirmed by a Ford dealer and although there has been a customer satisfaction program that was issued by Ford Motor Company they have yet to properly address the issue only providing a warranty extension on both the TCM and clutch shudder issues. The issues I had prior to failure were slow acceleration but high rpm as I pressed on gas.
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speed, the vehicle hesitated upon depression of the accelerator pedal. The contact also stated that the vehicle was jerking with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where a code reader determined that the transmission shift solenoid was stuck and needed to be replaced. Upon investigation, the contact linked an unknown recall to failure; however, the local dealer and the manufacturer informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 88,410.
The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the vehicle jerked with the "Transmission Fault" message displayed. The vehicle was diagnosed, and the diagnosis was that the transmission had malfunctioned, and the transmission sensor was reprogrammed. The vehicle was taken to an independent mechanic, but no failure was found. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the transmission had failed. The transmission module was reprogrammed but the failure reoccurred. The vehicle was taken to an independent mechanic, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the federal safety agency Hotline for assistance. The failure mileage was 60,000.
The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 135,000.
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