Ford Focus windshield crack problems

Filed Aug 19, 2020 · Airbags · 30,500 miles · AL · crash · 1 injury

My daughter driving her 2018 ford focus hatchback was involved in a high impact front end collison at approximately 35 MPH at impact. The focus hit a SUV who suddenly made a complete stop for no reason on 40 MPH road. The impact was a direct hit to the focus's front bumper flush with SUV's back bumper. The driver's side knee airbag was the only airbag to deploy and the my daughter (driver) was taken by ambulance to the nearest hospital, suffered multiple compression fractures of the spine, injuries to multiple intervertebral discs, an apparent knee ligament injury, and other superficial bruises, cuts, and scraps to the hips, legs, shoulder, chest, and arms. The hood ended up bent in half like an "a" frame, the windshield was cracked, most of the front end was pushed into the engine compartment, and the steering wheeling housing was cracked. The ford focus is a total loss. During extraction of the driver, the fire and rescue cut power to the vehicle to prevent the steering wheel air bag from deploying. They remarked to the driver that the steering wheel and side airbags should've deployed with the amount of impact to the vehicle and injuries sustained by the driver. My daughter has been in the hospital 3 days and is awaiting a back brace and knee brace and appointments with a neurosurgeon, orthopedic surgeon, physical therapist, and pain management. There was no indication of a warning light for faulty air bag and the vehicle had approximately 30500 on it and was still under the original manufacturer's warranty. A copy of the police report is pending release at this time.

Filed Aug 19, 2019 · Fuel system, Lights · NJ

I have a 2016 ford focus and had nothing but problems with it since day one I've had the car at dealership several times for the wipers first they said can't find anything wrong next they said they adjusted the wipers then they said they changed the motor . It still stops in my view whenever it rains I told them it's still happening and I was told to change the wipers. I'm no I should not have to with a new car. One morning I get into the car and had frost on the inside of my windshield I turned the defrost on and watch my windshield crack brought to ford and they said something hit it like a rock I explained what happened but wouldn't acknowledge that there was a defect I told them that if the windshield had a solid seal I would not get frost on the inside they brushed me off. And now my car doesn't start right away and I called customer service and all they said was nothing they can do about it. I'm so frustrated with this car since day one no one at ford will help me. There are other problems like the interior lights keep going out . I'm so tired of wasting my time bringing the car to the dealership being made to feel like an idiot. Ford says they pride themselves on customer service but I yet to see it as every time they treat me like I'm making things up. I want my car in safe driving condition. Is that to much to ask for!!!!it shouldn't be but that's how for makes me feel..,I showed videos of windshield wipers also but I'm crazy

Filed Jun 6, 2013 · Body, Suspension · 5,000 miles · MI

I bought the 2012 ford focus sel on november 18th 2011 and first recall was jan 02 2012 they reprogrammed the transmission and there was a 2nd recall and the reprogrammed the transmission again but im still having hesitation on startups and loses power as well but hasn't stalled yet but I thought few times it will stall out but it didn't. I hope ford can fix the hesitation of this vehicle but if not then I will never buy a ford again. Also the suspension is very hard on bumps. Feels like there is no shocks on the car. Very disappointed on my front windshield. Cracked when I only had 15,000 miles on the car.

Filed Feb 28, 2013 · Visibility · FL

Tl* the contact rented a 2012 ford focus. The contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. The vehicle was not taken to dealer. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was repaired. The VIN was not available. The failure and current mileage was unknown.

Filed Jan 12, 2011 · Visibility · 34,000 miles · NJ

I have a 2007 ford focus,my windshield started with a small crack coming from the fire wall area,below the dashboard. Over a few days it have grown in size,and another crack has started about two inches from where the first crack started. Neither crack is from impact with a foreign object.

Filed Jan 14, 2009 · Tires, Visibility · 32,000 miles · NC

Tl*the contact owns a 2007 ford focus. The vehicle has goodyear tires, size p19560r15 (na). The contact stated that the tires had a slow leak, which forced her to place air in them every week or two weeks. She stated that the dealer sold her a defective vehicle due to the tires and cup holder. The dealer stated that all of the tires were good and contained no failures. In addition, there was a crack on the windshield when the vehicle was purchased. The tire line was unknown. The failure mileage was 32,000 and current mileage was 36,000. Updated 2/23/09 *cn updated 02/25/09.

Filed Aug 15, 2008 · Airbags · 99,967 miles · FL · crash · 1 injury

Tl*the contact owns a 2000 ford focus. While driving approximately 5-10 MPH, the vehicle locked and began to slide. The contact lost control of the vehicle and crashed into the preceding vehicle. On impact, the frontal air bags deployed. A police report was filed. The contact's hand was injured and the front windshield was cracked. He called ford and is awaiting their response. The vehicle has not been repaired and is unable to be driven. The failure and current mileages were 99,967.

Filed Apr 10, 2007 · Fuel system, Visibility · PA

There have been several problems regarding 2000 ford focus concerning gas mileage deterioration. All cars lost some form of mpg estimates over years of use, but the focus had terrible deterioration. . I have spoken to many owners of 2000 ford focus' that have experienced the same problem. Estimated mpg had been from 15 to 22, with mine fluctuated from 10 to 20. No mechanical problems could be found through normal means. There was no explanation regarding the loss of good gas mileage, with the exception of a problem with the programming of the brain box. Also, this car suddenly developed cracks in the windshield - they weren't cracks that were formed from the outside surface or the inside surface. They actually formed in the glass, between the layers. They cannot be felt on the outside or the inside of the glass.

Filed Jul 13, 2006 · Brakes, Electrical · NC

Owner of a ford focus/2003. Ignition switch locked up and had to get my car towed ($45.00) as well as pay for repairs ($183.00). Called ford headquarters and talked with a representative about being reimbursed. I also mentioned the problem I was having with my gauges. Upon starting car, gauges are all out of wack, swinging back and forth and landing on zero. After being on the road for about 15 or 20 minutes they will positioned at the right place. The representative seem to only care to hear about one of the problem (ignition switch) and not the other one. I was put on hold for a while and when rep return she told me to call company that was repairing my focus and they will help me in this matter. I called the company and the guy that eagerly took my money stated that he will do a claim for me and he stated that I will get some of my money but not all of it back. In checking the recalls I see ignition switch lockup is one of them. I only have had my car for a little over a year. My windshield is cracked and insurance says I must pay $250 before they fix it, when turning on air conditioner, driving seem difficult (hard to pull), liftgate water leaks, and upon purchasing my car, brakes were squeaking; I mentioned this to the dealer and he told me not to worry about it that the brakes were new and had to be broken in. Well they are still squeaking after a year in a half. I need all of these things fixed on my car, right now I am a month behind in car payments (good record on making my payments), had to use the money to get the ignition switch repaired.

Filed Feb 16, 2006 · Electrical, Visibility · 14,000 miles · WV

Dt*: the contact stated the ignition locked up and the vehicle was taken to the dealership. The ignition tumbler was replaced. The ignition locked up again, and the dealership determined the key needed to be replaced because they would not work with the new ignition tumbler. Also, the windshield has been replaced three times. The windshield cracked when hit by an object on the highway and overnight, with the source unknown.